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•
If your machine has been configured for ‘one shot’ operation for Refunds you will not need to press
Refund
or
at
step 6.
To refund the cost of goods:
1.
Press
Refund
. Press
.
2.
Enter the number of items. Press
.
3.
Enter the PLU number. Press
.
4.
Enter the pack price. Press
.
5.
Press your Operator Key.
6.
Press
Refund
(or
to exit the refund operation)
7.
Print the receipt in the usual manner..
4.17
Returning products
Your machine may have a dedicated key set up for non-faulty returned goods that are to be returned to stock.
Using the Return function:
•
retains the PLU until the transaction is entered. This acts as a check to ensure that the transaction is entered.
•
automatically updates the returns value and weight or count totals.
•
in PoS mode, deducts the cash refunded from the cash report and deducts the tax value from the grand report.
•
only prints a refund slip, when
Returns
and
Sales
are mixed on the same receipt, if the receipt total is negative.
A security level may have been assigned to the RETURN key. If your security level is not high enough you will see the
message
Call Supervisor
.
Note:
If your machine has been configured for `one shot' operation for Returns you will not need to press the Return or
Clear keys at step 8.
To return an item:
1.
Press
Return
. The display will show
Retrn PLU
.
2.
Press
.
3.
Enter the number of items. Press
.
4.
Select the PLU. Press
.
5.
If the goods are weighed items, place them on the scale.
6.
Enter the pack price.
7.
Press your Operator Key.
8.
Press
Return
.
9.
If your machine is operating in PoS mode press the Cash key while the operator subtotal is displayed.
Printer disable
A printer status key can be programmed to allow the printer to be enabled/disabled in order to reduce paper output
when returning items to stock. The key has a default security level of 1.
Disabling the printer is a temporary change. The printer status will revert to its normal status when the machine is next
switched on.
Note:
This function is only available in label mode.