46
Symptom
Possible Cause
Solution
The writing method is incorrect.
You are advised to use the pen
rather than a finger to write. Hold
the pen as far to the nib as
possible. The angle between the
pen and display needs to be
greater than 60 degrees. Do not
touch the display with your
sleeve or wrist.
Not sound is played and
no image is displayed.
Check whether the power plug is inserted into the power socket
and whether the display is powered on.
Check whether the rocker switch on the interactive display is
switched on.
Check whether the Standby button on the remote controller is
pressed.
Check whether the video and audio input cables are connected
correctly.
Check whether the display is switched to the right signal source.
Check the settings on image brightness and contrast.
Check the volume.
Image is displayed
properly, but no sound is
played.
Check the volume.
Check whether the Mute button on the remote controller is
pressed.
Check whether the audio cable between the PC and interactive
display is connected correctly.
No image is displayed or
the image is black and
white.
Modify the color settings.
Check the color system.
The image or sound is
interrupted.
Find out the electric appliance that causes the interference and
move it away from the interactive display.
Do not share the power socket of the display with the electric
appliance that causes interference.
The remote controller fails.
Change the batteries.
Clean the signal emitter at the top of the remote controller.
(Check whether it is blocked.)
Check contacts of the batteries.
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