45
Symptom
Possible Cause
Solution
Strong light or infrared
interference exists.
Remove the interference source
or change the using
environment.
The handwriting is
discontinuous. (Part of the
handwriting cannot be
displayed.)
The writing method is incorrect.
You are advised to use the pen
rather than a finger to write. Hold
the pen as far to the nib as
possible. The angle between the
pen and display needs to be
greater than 60 degrees. Do not
touch the display with your
sleeve or wrist.
The covering area of the nib
does not meet the requirement
or the nib is too small.
Change the nib or use a pen with
larger covering area.
The infrared tube is blocked.
Check if infrared tubes are
blocked.
Strong light or infrared
interference exists.
Remove the interference source
or change the using
environment.
The handwriting cannot be
shown or no touch signal is
detected.
The color of the pen is the same
as or similar to the background
color.
Change the color of the pen.
Your hand or other objects are
on the display when you are
writing.
You are advised to use the pen
rather than a finger to write. Hold
the pen as far to the nib as
possible. The angle between the
pen and display needs to be
greater than 60 degrees. Do not
touch the display with your
sleeve or wrist.
Strong light or infrared
interference
Remove the interference source
or change the using
environment.
Содержание CP series
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