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Multimedia Format Support
Media Type
File Format
File Extension
Image
JPEG, BMP, PNG
.jpg, .bmp, .png
Movie
MPEG1, MPEG2, MPEG4, H.264,
H.265, RM, RMVB, MOV, MJPEG,
VC1, DivX, FLV (Support 1080P, 4K
HD Decoding)
.avi,
mpg, .dat, .vob, .div, .mov, .mkv,.rm,
.rmvb, .mp4, .ts, .trp, .asf, .flv
Music
MP3, M4A, (AAC)
.mp3, .m4a
Text
TXT
.txt
Common Faults and Solutions
Symptom
Possible Cause
Solution
The service program fails
to connect.
The drive program is not
correctly installed.
Install the drive program
correctly.
The USB port (lead) is not
connected or is faulty.
Change the USB lead or check if
the USB port is faulty.
The infrared tube is blocked.
Ensure that the surrounding
infrared tubes are not blocked.
Repositioning is required
every time the display is
switched on.
The computer is equipped with a
recovery card.
Disable computer protection and
perform the positioning again.
The positioning is
inaccurate.
The positioning is not performed
properly.
Press AUTO on the remote
controller to show the full screen,
and use the pen provided with
the display to perform positioning
again.
The cursor of the pen is
unstable when the pen is
used.
The writing method is incorrect.
You are advised to use the pen
rather than a finger to write. Hold
the pen as far to the nib as
possible. The angle between the
pen and display needs to be
greater than 60 degrees. Do not
touch the display with your
sleeve or wrist.
Содержание CP series
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