TROUBLESHOOTING
Avaya
t
Line Interactive RM UPS Site Preparation, Installation and Operator’s Manual
S
164201663 Rev 1
58
Action
Possible Cause
Alarm or Condition
Continuous beep.
UPS fan fault.
Save your work and turn off your equipment. Turn off
and unplug the UPS. Contact your Avaya service
representative. The alarm cannot be silenced.
3 beeps every 10 seconds.
Failed attempt to start the
UPS on battery.
Plug the UPS into a power outlet for 24 hours to
charge the battery. After charging the battery, press
and hold the
button for 3 seconds; then check
the
indicator. The alarm cannot be silenced.
If the
indicator still flashes, see “Replacing
Batteries” on page 48 to replace the battery.
Continuous beep.
The output wave is
abnormal while the UPS is
on battery.
Shutdown is imminent. Save your work and turn off
your equipment. Turn off and unplug the UPS.
Contact your Avaya service representative. The
alarm cannot be silenced.
Continuous beep.
The output voltage is
below or above the limit
while the UPS is on
battery.
Save your work and turn off your equipment. Turn off
and unplug the UPS. Contact your Avaya service
representative. The alarm cannot be silenced.
Obtaining Service
The troubleshooting chart covers most of the difficulties you may
encounter during normal operations. If you have any questions or
problems with your UPS, call your Avaya service representative or the
appropriate telephone number on the service label of your UPS.
Please have the following information ready when you call:
S
Material code
S
Serial number
S
Version number (if available)
S
Date of failure or problem
S
Symptoms of failure or problem
S
Customer return address and contact information