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Scrolling and navigation

A navigation icon appears in the phone display to indicate that you can scroll to more 

options or information. Use the right and left navigation arrows to go to other screens 

when the paging icon (left- and right-facing arrows) displays on the Title Line or to move 

the cursor right or left when entering text. The softkey labels will change according to 

the options available for the selected line. The OK button is a shortcut for the default ac-

tion. For example, when you select an entry in your contacts list, pressing the OK button 

places a call to that person.

Avaya Menu

You can use the Avaya Menu to adjust and customize options and settings for your te-

lephone, access additional Web-based applications, get information about your phone 

and network settings, and log out. When you press the Home button, you see one of the 

following menus, depending on how your administrator has set up your system and on 

the applications available to you:

Scrolling and navigation

A navigation icon appears in the phone display to indicate that you can scroll to more options or

information. Use the right and left navigation arrows to go to other screens when the paging icon

(left- and right-facing arrows) displays on the Title Line or to move the cursor right or left when

entering text.
The softkey labels will change according to the options available for the selected line. The 

OK

 button

is a shortcut for the default action. For example, when you select an entry in your contacts list,

pressing the 

OK

 button places a call to that person.

Avaya Menu

You can use the Avaya Menu to adjust and customize options and settings for your telephone,

access additional Web-based applications, get information about your phone and network settings,

and log out. When you press the Home button, you see one of the following menus, depending on

how your administrator has set up your system and on the applications available to you:

Sample Menu 1

Sample Menu 2

Options & Settings

Browser

Network Information

Guest Login

Log Out

About Avaya one-X

Your 1st Web Application

Phone Settings

Log Out

About Avaya one-X

My Pictures

Options & Settings or Phone Settings, if your menu is customized,lets you change your call settings,

personalize button labels, adjust brightness and contrast, select your ringing pattern, and more.See 

Options & Settings

 for more information.

The Browser menu contains additional web-based applications. (If no web applications are

available for your phone, the Browser menu is not shown.)
Network Information shows a summary of network-related parameters for your phone and provides

diagnostic information. See 

Viewing Network Information

 for information. If your administrator has

set up Web applications, this option appears under the Phone Settings menu instead.
About Avaya one-X provides the release number of your telephone software.
Guest Login lets you log in to a phone to which you are not normally assigned, to access your own

contacts and features.
Log Out lets you sign off the phone, to protect your settings or to allow another user to log in. Log

out does not display unless your phone (and any associated button module) is in an idle state.
My Pictures lets you use pictures from a USB device as your telephone screensaver, but is only

available on those deskphones with a USB interface.

Answering and making a call

Answering a call

Answer an incoming call in one of the following ways:

• If you are not on another call, lift the handset, or press 

Speaker

 to answer using the

speakerphone, or press 

Headset

 to answer using the headset.

• If you are on another call and the telephone does not automatically display the incoming call,

from the Phone screen scroll to the line with the incoming call and press 

Answer

 or 

OK

. If

you are on another call and the telephone does automatically display the incoming call, you

can press 

Ans Hold

 to automatically put the first call on Hold when you answer the new call.

Alternately, you can press 

Ans Drop

 to automatically drop the first call when you answer the

new call.

Making a call

1. Lift the handset, or press 

Speaker

 or 

Headset

 (if applicable) or a line button for an available

line.

2. Dial the number you want to call.

Making a call using edit dialing

Edit dialing works just like making a call on your cell phone - just start entering the number without

hearing a dial tone. Using the Bksp softkey, you can backspace to "edit" the number before actually

dialing it.

Putting a call on hold

1. Press 

Phone

 to view the main Phone screen, if necessary.

2. If you are not active on the line you want to put on hold, select that line.
3. Press 

Hold

.

4. Press 

Resume

 or the line button of the held call to retrieve the call.

Transferring a call

1. From the Phone screen, if the call to be transferred is not already active (highlighted), select

the line on which the call to be transferred appears.

2. Press 

Transfer

.

3. Dial the telephone number, or call the person from the Contacts list, or call the person from

the History list.

4. If unattended transfers have been administered, you can hang up now if you do not want to

announce the call. Otherwise, press 

Complete

 or 

OK

Conference calls

Setting up a conference call

1. From the Phone screen, select your active call.
2. Press 

Conf

.

3. Dial the telephone number, or call the person from the Contacts list, or call the person from

the History list.

4. When the person answers, press 

Join

 or 

OK

 to add the person to the existing call.

5. Press 

Add

 and repeat these steps to add another person to the conference call.

6. Press 

Drop

 at any time to drop the last person added to the conference call.

Adding a person on hold to a conference call

1. From the Phone screen, select your active call.
2. Press 

Conf

, or 

Add

 if you are already in a conference.

3. Select the call on hold that you want to add to the conference.
4. Press 

Resume

 to take the call off hold.

5. Press 

Join

 to add the person to the conference call.

Dropping a person from a conference call

1. From the Phone screen, select your active call.
2. Press 

Details

.

3. Select the person you want to drop.
4. Press 

Drop

.

Options & Settings or Phone Settings, if your menu is customized,lets you change your 

call settings, personalize button labels, adjust brightness and contrast, select your ring-

ing pattern, and more.See Options & Settings for more information.

The Browser menu contains additional web-based applications. (If no web applications 

are available for your phone, the Browser menu is not shown).

Network Information shows a summary of network-related parameters for your phone 

and provides diagnostic information. See Viewing Network Information for information. 

If your administrator has set up Web applications, this option appears under the Phone 

Settings menu instead.

About Avaya one-X provides the release number of your telephone software. 

Guest Login lets you log in to a phone to which you are not normally assigned, to access 

your own contacts and features.

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