Parking Calls
Transfer, Park & Hold Calls – Page 13
Parking Calls
Any extension can retrieve a parked external call by dialling the line number (if
known). You can park several calls. Calls parked and not retrieved, may recall
to your extension after a short time.
To park an external call:
1. During the call, dial
HOLD
and replace the handset
.
To unpark calls parked at your extension:
1. Lift the handset and dial
4
.
To unpark a call parked at another extension:
1. Lift the handset and dial the parked calls line number.
Holding Calls
Only the extension that holds a call can retrieve it unless they transfer the call.
When you hold a call, the caller may, if installed on your system, hear music.
You can only hold one call at a time. You can transfer a call to an extension that
is ringing or giving busy tone. If the call waits unanswered for too long, it may
recall to your extension.
To hold a call:
1. Dial
HOLD
.
2. If you now replace the handset, the system parks the call
(see
Parking Calls
previous page)
.
3. Retrieve the call by dialling
HOLD
again or while holding the call, make
another call (enquiry call) and either:
•
Switch between calls by dialling
HOLD
.
•
Transfer the held call by replacing the handset.
INDeX 10.1 4602 IP Telephone User's Guide
Transfer, Park & Hold Calls – Page 13
38DHB0002UKFV Issue 1 (28/05/2003)
Parking Calls
