AVAYA DEFINITY G3 / ProLogicx
Confidential
The information contained in this document is provided by AVAYA Inc. to serve as a guide. See the disclaimer on page 1
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Back of IVC6 CARD
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To ensure the ports are physically connected correctly, ask the switch
a administrator to place calls to each individual INTUITY voice
channel one at a time. Use the “System Monitor” menu in INTUITY
to monitor that the correct channel is dialed from the switch.
7.2 TESTING THE INSTALLATION
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Refer to the AUDIX Administration manual for further details on
testing the installation.
Testing the installation when
complete
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Create two mailboxes associated with two test extensions. Record a
name and personal greeting for each mailbox.
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Using one test extension, call the other test extension. You should
hear the appropriate greeting (see test scenarios below).
Leave a message. Verify that message waiting indication turns on.
Test
call
coverage
scenarios:
Forward all calls - When a subscriber forward all calls to the
Intuity number, calls placed to the subscriber should follow the
correct Intuity prompt should be played for that subscriber.
Busy - Place a call to a busy extension. This should follow the right
coverage path and Intuity should play the NO ANSWER greeting.
Call no answer from Intuity scenario is the same as above.
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Message waiting indicators -
Listen to the message left for the mailboxes above, delete the
message and verify message waiting is turned off.