Octel 100 Configuration Note (7042)
Comdial DXP
C o n f i d e n t i a l
P a g e
10
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C o m m u n i c a t i o n s A p p l i c a t i o n s G r o u p
If Call Queuing is used, enable the System Parameter “Require Caller to Press
Star to Stay in Queue”. Unsupervised CO lines will cause the Subscriber to
receive phantom calls because of callers who have decided not to wait in
queue. This will alleviate the perception that the called subscriber is losing
calls.
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