8
Initializing the Avaya CallPilot® Mini
P1002915 01.1
Enabling the Call Forward on Busy message
When a caller dials a CallPilot Mini user that is busy on another call, the caller is forwarded to the
user’s mailbox. The caller will also hear a message stating that the user is on the phone, if you
ensure that the Hunt prompt in LD 95 is set to
B
.
All of the steps below are performed on the Meridian 1 PBX using a terminal connection.
1
At the main prompt type,
LD 95
.
2
Respond to the prompts according to
.
Initializing the Avaya CallPilot® Mini
Initializing the Avaya CallPilot® Mini sets the system parameters to their default settings and sets
some global parameters. When the initialization is completed, the Avaya CallPilot® Mini is
operational and ready for you to begin administration programming.
You initialize Avaya CallPilot® Mini using CallPilot Manager. To use CallPilot Manager, you
must have a network connection to the Avaya CallPilot® Mini or an Ethernet crossover cable.
To initialize Avaya CallPilot® Mini using CallPilot Manager you need to:
•
determine if your computer meets the CallPilot Manager requirements
•
connect to the Avaya CallPilot® Mini
•
run the Quick Install Wizard
Note:
For any of the prompts not listed in the table below, press the
Enter
key to
accept the default or current value.
Table 5
Assigning ACD Agents
Prompt
Response
Comment
REQ
NEW
TYPE
CPND
HUNT
B
This is the default value for this prompt.