Additional Warranty Terms and Conditions
THERE ARE NO WARRANTIES WHICH EXTEND BEYOND THE
DESCRIPTION ON THIS CARD. AUXO DISCLAIMS AND EXCLUDES ANY
IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO
MERCHANTABILITY, AFTER THE EXPIRATION OF 10 YEARS AFTER
PURCHASE BY THE END USER.
Some states do not allow limitations on
how long an implied warranty lasts, so the above limitation may not
apply to you.
In no event will AUXO be liable for any special or consequential
damages arising from the use of this product, nor for injury to any
person, or any claim for damages arising from the use of this
product.
Some states do not allow the exclusion or limitation of
incidental or consequential damages, so the above limitation may not
apply to you.
We encourage you to include as many details as you can in the request,
such as pictures and videos to help the team diagnose the issue.
An RMA (Returned Material Authorization) number and shipping
instructions will be sent to you if the issue cannot be resolved. Following
the shipping instructions, you will need to send the product along with
the RMA number.
Return & Refund Policy
Please carefully research the product you are interested in before
purchasing.
Refunds are only available for new and unused devices purchased on
www.auxo-official.com and must be returned to AUXO within fourteen
(14) days of receipt. If the tamper-proof seal is broken, a refund cannot be
honored. AUXO will not refund devices purchased through other
authorized retailers; in such case, any refunds must be obtained from the
authorized retailer whom you purchased the device from and will be
subject to the retailer’s policy on refunds.
Note: The customer is responsible for the return shipping fee.
1.
2.
3.
You must return your approved-for-warranty device or accessory
before AUXO sends you a replacement on your warranty claim.
Customers are responsible for all shipping costs associated with the
warranty process.
AUXO is not responsible for lost or damaged returns sent by the
customer.
Note:
13
