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20
GDO-10V3L2 Toro
™
Owner Installation Instructions
Symptom
Possible cause
Remedy
Door will not operate
Mains power not switched on.
Door is obstructed.
Door is locked or motor jammed.
Door tracks/hardware damaged.
The stop function is activated
The opener is in “Vacation Mode”
Switch on mains power.
Remove obstruction.
Unlock door or remove jam.
Door requires service/repair by qualified technician.
Deactivate the stop switch/timer
Turn off “Vacation Mode”(Appendix C Menu 6.16).
Door starts to close but automatically
reverses to open position
Adverse weather conditions (wind or cold)
causing door to stiffen and become tight in
the tracks.
Possible obstruction in the doorway.
Increase force margin setting (Section 12.4)
Remove obstruction.
Door operates from wall control unit
(OPEN/CLOSE) button but not from
transmitter
Transmitter code not stored in memory.
Code transmitter in to openers memory.
(Section 9.1)
Transmitter does not contain
TrioCode
™128 Technology
Check the transmitter. It should have grey buttons
and the model number should display V2. Contact
dealer for support if otherwise.
Flat battery in transmitter
Replace battery (Section 16))
Door does not close with transmitter
Safety Close Mode is on.
Safety Beam not working properly.
Turn the Safety Close Mode off (Section 13.1)
Make sure Safety Beam are operational.
Door will not close fully.
Door limit positions need to be reset.
Door obstructed and reverses.
Reset limits positions.
Clear obstruction or adjust force margin
(Section 12.3)
Door will not open fully.
Door limit positions need to be reset.
Door obstructed.
Reset limits positions.
Clear obstruction or adjust force margin
(Section 12.3)
Auto-Close not working
Safety Beam not installed.
Install Safety Beam.
Safety Beam or wiring faulty.
Repair Safety Beam or replace wiring.
Safety Beam not aligned correctly.
Re-align optics.
Safety Beam is obstructed.
Remove obstruction from path of Safety Beams.
Door obstructed when closing.
Remove obstruction.
Auto-Close time not set.
Set Auto-Close times (Section 13.3).
Auto-Close mode not set
Set Auto-Close mode. (Section 13.2)
19. Troubleshooting