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Item

Problems

Solutions

Power relay fault

Contact a qualified electrician.

Bluetooth module

communication failure



Make sure the Bluetooth is enabled on your

mobile device and the charger is powered on

and operating properly.



Forget the charger in the Bluetooth settings

on your mobile device and pair the charger to

your device via Bluetooth again.



If the problem persists, contact your local

representative.

Update failure via

Bluetooth



Make sure the charger is in idle status.



Make sure the Bluetooth connection is

working properly.



If the problem persists, contact your local

representative.

Internet connection fails



You may use another device to connect to

the same Internet, checking whether the

Internet connection is working properly.



If the problem persists, contact your local

representative.

Home power system only
supports single-phase.
How to connect the power
supply wiring?

Connect the L1, N, and PE wires to the charger’s
terminal block as specified. Wiring to the
distribution box is the same.

5.2 Service

If you cannot find solutions to your problems with the aid from the table above, please contact

our technical support.

AUTEL



Website:

www.autelenergy.com



Phone:

+49 (0) 89 540299608 (Monday-Friday, 9:00AM-6:00PM Berlin Time)



Email:

[email protected]; [email protected]



Address

Landsberger Str. 408, 4. OG, 81241 München, Germany

Содержание MaxiCharger AC Wallbox Home

Страница 1: ...ble at the time of printing Autel reserves the right to make changes at any time without notice While information of this manual has been carefully checked for accuracy no guarantee is given for the completeness and correctness of the contents including but not limited to the product specifications functions and illustrations Autel will not be liable for any direct special incidental indirect dama...

Страница 2: ...herein cover situations Autel is aware of Autel cannot know evaluate or advise you as to all of the possible hazards You must be certain that any condition or service procedure encountered does not jeopardize your personal safety SAFETY WARNINGS Read all the instructions before you use this device Do not install or use the device near flammable explosive harsh or combustible materials chemicals or...

Страница 3: ...ects into any part of the device If any specifications or regulations mentioned in this manual contradict with your local rules refer to your local rules CAUTION Do not use private power generators as a power source for charging Incorrect installation and testing of the device could potentially damage the vehicle s battery components and or the device itself Do not operate the device in temperatur...

Страница 4: ...creen 9 2 3 3 Preparing to Charge Screen 9 2 3 4 Charging Screen 10 2 3 5 Transaction Details Screen 10 2 3 6 Device Information Screen 11 2 3 7 Error Screen 11 2 4 WIRING DIAGRAM FOR THE MCB RCD AND EMERGENCY STOP 13 2 5 SPECIFICATIONS 15 2 6 PRODUCT MODEL 20 3 INSTALLATION 21 3 1 PREPARE FOR INSTALLATION 21 3 1 1 Preliminary Requirements 21 3 1 2 Unpack the Charger 21 3 1 3 Prepare for Installat...

Страница 5: ...e Three phase 29 3 3 5 Reinstall the Covers 30 3 3 6 Distribution Box Wiring 30 3 4 PROTECTIVE DEVICE 31 4 OPERATION 32 4 1 ENERGIZE THE CHARGER 32 4 2 START CHARGING 32 4 2 1 Cable Models 32 4 2 2 Socket Shutter Models 32 4 3 STOP CHARGING 33 4 3 1 Cable Models 33 4 3 2 Socket Shutter Models 33 5 TROUBLESHOOTING AND SERVICE 35 5 1 TROUBLESHOOTING TABLE 35 5 2 SERVICE 37 6 COMPLIANCE INFORMATION 3...

Страница 6: ...ccessful installation and smooth operations 1 1Conventions The following conventions are used Bold Text Bold text is used to highlight selectable items such as buttons and menu options Example Tap OK Notes and Important Messages Notes A NOTE provides helpful information such as additional explanations tips and comments Example NOTE The images and illustrations depicted in this manual may differ sl...

Страница 7: ...rger should only be installed by personnel who are trained and qualified to work on electrical systems Hyperlink Hyperlinks or links that take you to other related articles procedures and illustrations are available in electronic documents Illustrations Illustrations used in this manual are only examples the actual product s or screens may vary ...

Страница 8: ... EVs It is intended for both indoor and outdoor use Residential Commercial Workplace Vehicle Workshop DANGER 1 If you use the equipment in any way other than described in this manual or other related documents possible death injury and damage to property can occur 2 Use the equipment only as intended NOTE 1 This manual is for cable socket and shutter models The illustrations in this manual use the...

Страница 9: ... Indicators from left to right Power LED Internet Connection LED Charging LED Bluetooth Connection LED 2 RFID Reader 3 AC Input Cable 4 RJ45 Ethernet Port 5 Mounting Screws 6 Rear Entry Signal Conduit Plug 7 Rear Entry Power Conduit Plug 8 Product Label ...

Страница 10: ... Balancing network Charging LED Solid Blue An EV is connected Flashing Blue A schedule is active Flashing Cyan The charger is reserved Flashing Green An EV is charging Solid Orange A recoverable error has occurred Solid Green A charge session has ended Off No EV connected Solid Red An irrecoverable error has occurred Please contact support Bluetooth Connection LED Flashing Green The charger is con...

Страница 11: ...6 2 2 Options Display A Ambient Light Sensor detects ambient brightness B Display C Energy Pulse Output Infrared Ray D SIM Card Socket Available on chargers with 4G function ...

Страница 12: ...andle Type 2 G Cradle H EV Charge Cable With holster Without holster NOTE Drape the EV charge cable over the top of the MaxiCharger and dock the connector in its holster when not in use See the figure above The maximum length of the EV charge cable is 7 5 meters Socket Shutter Model I Socket Shutter Type 2 ...

Страница 13: ...Button Description Cost Details Tap to view the charging cost Language Tap to choose your language for the charger Stop Tap to stop a charge session OK Tap to confirm the information on the screen Back Tap to return to the previous screen 2 3 1 Boot Screen The display shows the Boot screen while the charger starting up ...

Страница 14: ...on methods QR code or RFID card 3 Bottom screen tap to view the charging costs and choose your language The display shows the Standby Authorization screen when the charger is in idle status indicating that the charger is ready for use When this screen appears choose an authorization method QR code or RFID card to start a charge session 2 3 3 Preparing to Charge Screen ...

Страница 15: ...ng progress the SOC value and other charging information including energy duration current cost power voltage as well as current per phase 3 Stop button tap to stop the charge session 2 3 5 Transaction Details Screen When the charge session ends the Transaction Details screen will appear Tap the OK button to confirm your transaction details ...

Страница 16: ...Screen The actual Device Information screen may differ 2 3 7 Error Screen The display shows different error messages depending on the error type The charger fails to start a charge session Tap the OK button to confirm the message ...

Страница 17: ...12 An error has occurred with the charger Contact Autel support ...

Страница 18: ...13 2 4 Wiring Diagram for the MCB RCD and Emergency Stop Figure 2 1 MCB RCD Emergency Stop View for 7 4 kW device Figure 2 2 MCB RCD Emergency Stop View for 11 22 kW device ...

Страница 19: ...4 Figure 2 3 Connection Diagram The actual connection among the MCB RCD emergency stop and the charger are as shown above This diagram applies to 7 5 kW 11 kW and 22 kW models 1 MCB RCD 2 Emergency Stop ...

Страница 20: ...ction integrated surge protection Earth Ground Fault Protection 30 mA AC and 6 mA DC Input Output Voltage 230 V 15 single phase 400 V 15 three phase 50 Hz Network Type TT TN General Characteristics IP and IK Rating Cable model IP65 IK08 Socket shutter model IP54 IK08 Operating Altitude 2 000 m Humidity 95 RH non condensing Operating Temperature Range 40 C to 55 C Storage Temperature Range 40 C to ...

Страница 21: ...luetooth Wi Fi Ethernet Communications Protocols OCPP 1 6J User Authentication App RFID card QR code Software Update Software Update OCPP 1 6J App Web portal Certifications and Standards Safety Standards IEC EN 61851 1 EN 62311 EN 62479 IEC EN 62955 Certifications CE TUV TR 25 2016 ICS 43 120 Warranty 36 months ...

Страница 22: ...rip length 12 mm Outside diameter 17 8 mm AC Input Cable Three phase 16 A Wire size Cross section 5 x 2 5 mm2 Length 1800 mm Strip length 12 mm Outside diameter 14 6 mm AC Input Cable Single phase 32 A Wire size Cross section 3 x 6 mm2 Length 1800 mm Strip length 12 mm Outside diameter 14 6 mm RS485 cable Wire size Cross section 3 x 0 5 mm2 ...

Страница 23: ...rature ground fault including DC residual current protection and integrated surge protection Voltage Single phase 230 V AC Three phase 400 V AC Single phase Type MCB GSB2 63M 2 C50 RCD VIGI 63 2 30 mA Three phase Type MCB GSB2 63M 4 C50 RCD VIGI 63 4 30 mA Module Cover Surface Power Rating Single phase 7 4 kW Three phase 11 22 kW Emergency Stop Specification Available for 7 4 kW 11 kW and 22 kW de...

Страница 24: ...PN Size 166x231x113 mm Circuit breaker for 11 22kW model Tianshui 213 Electrical Apparatus Co LTD GSB2 63M 4 C50 Circuit breaker for 7 kW model Tianshui 213 Electrical Apparatus Co LTD GSB2 63M 2 C50 RCD for 11 22 kW model Tianshui 213 Electrical Apparatus Co LTD VIGI 63 4 30 mA RCD for 7 kW model Tianshui 213 Electrical Apparatus Co LTD VIGI 63 2 30 mA Typically the 6 mm2 insulated electrical wir...

Страница 25: ...icle connector with 3 meter cable without holder BC5 vehicle connector with 5 meter cable without holder BC7 vehicle connector with 7 5 meter cable without holder C3 vehicle connector with 3 meter cable C5 vehicle connector with 5 meter cable C7 vehicle connector with 7 5 meter cable S Socket outlet Not for 11kW models H shutter outlet Not for 11kW models YY Wireless function 4G 4G function embedd...

Страница 26: ... charger on a flat and vertical surface capable of supporting its weight e g a finished brick or concrete wall a pedestal etc The maximum weight of a charger is about 6 kg 13 lbs Install the charger in a location that allows the charge cable to remain within its bending tolerance The recommended installation height is between 700 and 1500 mm 28 and 59 inches Position the charger in a location wher...

Страница 27: ...mm 2 PCS Charge Card 2 PCS Cable Sealing Ring M25 Cable Sealing Ring M16 Waterproof Ethernet Cable Gland Screwdriver type T25 Screwdriver type T10 Cable Holder optional Pedestal optional Drill not included Spirit Level or Ruler not included Marker or Pencil not included Screwdriver PH2 not included ...

Страница 28: ...and level it using a spirit level or a ruler Figure 3 1 Levelling the Wall Dock 2 Mark the two lower mounting holes A with a marker or pencil and drill two 8 mm holes 3 Insert two 8 mm diameter wall plugs B into the lower mounting holes Figure 3 2 Inserting the Wall Plugs ...

Страница 29: ... the two M6 x 50 screws using the type PH2 screwdriver D not included in the package Figure 3 3 Attaching the Wall Dock STEP 3 Attach the charger to the wall dock by inserting the two protruding screws E on the back of the charger into the two upper mounting holes F and slide the charger downwards Figure 3 4 Attaching the Charger ...

Страница 30: ...charger using the type T25 screwdriver Figure 3 5 Securing the Charger STEP 5 The charger can be connected to the Internet by Ethernet connection Wi Fi or a SIM card 1 To connect via the Ethernet cable put the RJ45 plug of the Ethernet cable into the RJ45 port H at the bottom of the charger Figure 3 6 Plugging the RJ45 Cable ...

Страница 31: ...Ethernet cable and insert it into the waterproof cap 3 Screw the nut into the waterproof cap and make sure they are securely fastened Figure 3 7 Connecting the Waterproof Ethernet Cable Gland 2 To connect via a SIM card remove the SIM card cover by first unscrewing the M3 x 10 screw using the type T10 screwdriver Then eject the SIM card tray I using the screwdriver and place the card into it Make ...

Страница 32: ...the screws are tightened to the correct torque after the wiring is completed and that there are no loosen screws at the terminal blocks Ensure there is no copper wire or debris left inside of the charger before switching on the electrical power to the charger 3 3 1 Remove the Covers 1 Remove the two screws N at the bottom of the charger with the type T10 screwdriver to remove the maintenance cover...

Страница 33: ...d insert the AC input cable through the inlet hole and pre fix the cable gland 3 3 3 Connect the AC Input Cable Single phase 1 Loosen the screws at the terminal block 2 Insert the cable connector into the terminal block 3 Connect the below wires as specified Earth PE green yellow striped Neutral N blue AC input wire L brown 4 Tighten the screws to 2 N m 17 7 in lbs and fix the cable gland ...

Страница 34: ... screws at the terminal block 2 Insert the cable connector into the terminal block 3 Connect the following wires as specified L1 Brown Earth PE green yellow striped Neutral N blue L2 Black L3 Grey 4 Tighten the screws to 2 N m 17 7 in lbs and fix the cable gland Figure 3 12 Three phase Wiring ...

Страница 35: ...te the power supply wiring to the charging station In order to complete the power supply wiring to the distribution box connect the wires as specified on the terminal block If your charger has the 485 communications cables and you do not need them coil them with electrical tape respectively See diagrams below for single phase and three phase wiring Figure 3 13 Distribution Box Wiring for Single ph...

Страница 36: ...ternal to charger is DC fault current monitoring 6 mA NOTE The breaker value depends on the diameter and the length of the cable the charger rating and the environmental parameters for the electrician to decide The Autel MaxiCharger has the internal 30 mA AC and 6 mA DC leakage current detection which is equivalent to Type B RCD function and meets IEC 61851 standards In some countries local standa...

Страница 37: ...e from the cradle of the charger 2 Insert the charging handle into the charge port on your EV 3 Choose from the following four ways to start a charge session Tap your RFID card on the RFID reader Use the Autel Charge app by tapping Start on the Charge screen If you have set a charging schedule in the Autel Charge app the charger will initiate a charge session automatically as scheduled If the Plug...

Страница 38: ...le Models 1 To stop charging you can choose either of the following two ways Wait for the charge session to end and no further actions are required in the case of scheduled charging or plug and charge The charging LED will light solid green The Autel Charge app displays that your vehicle is fully charged If the charger has a display it will show that your vehicle is fully charged NOTE When your ve...

Страница 39: ...lay it will show that your vehicle is fully charged NOTE When your vehicle is fully charged the charger will automatically disconnect the power supply End the charge session by tapping your RFID card on the RFID reader again or via the Autel Charge app 2 Remove the charging handle from the charger socket outlet and the EV charge port ...

Страница 40: ...V charge port when scheduling the charge for the first time Insert the EV charge cable after the schedule is set up 4 The charge card is lost Go to Me My Charger Charge Card to delete your card to avoid fraudulent use Five charge cards can be bound to your account at most 5 Over voltage Use the multimeter to check whether the voltage on the power input is too high If the result is greater than or ...

Страница 41: ...le and plug in again If the problem persists contact your local representative 13 Abnormal pilot voltage Unplug the vehicle and plug in again 14 Contactor fault Contact your local representative 15 Over current Unplug the vehicle and plug it again 16 Pilot fault Use an Autel diagnostics tool to scan fault and contact the vehicle manufacturer to clear fault 17 No Proximity Pilot PP connection or PP...

Страница 42: ...act your local representative 22 Internet connection fails You may use another device to connect to the same Internet checking whether the Internet connection is working properly If the problem persists contact your local representative 23 Home power system only supports single phase How to connect the power supply wiring Connect the L1 N and PE wires to the charger s terminal block as specified W...

Страница 43: ...01 489 1 V2 2 3 EN 301 489 3 V2 1 1 EN 301 489 17 V3 2 4 EN 301 489 52 V2 1 1 EN 300 328 V2 2 2 EN 300 330 V2 1 1 EN 301 908 1 V13 1 1 EN 301 908 2 V13 1 1 EN 301 908 13 V13 1 1 EN 301 511 V12 5 1 EN 50663 EN 50665 BS EN IEC 61851 1 EN IEC 61851 1 IEC 61851 21 2 EN IEC 61851 21 2 EN 50470 1 EN 50470 3 TR 25 2016 ICS 43 120 ...

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