50
Hardware problems are detected. Please contact the intelligent customer support of Autel
Robotics here:
www.autelrobotics.cn/page/service
Q2. If the motor cannot be started, please check the following:
Whether the remote controller and the aircraft are paired.
Whether the remote controller is correctly calibrated.
Whether the aircraft battery is fully charged.
Whether the compass is correctly calibrated.
Whether the GPS can be used (when the
beginner mode
is started).
Q3. If the aircraft cannot take off after the motor is started, please check the following:
Whether the aircraft is in a restricted area.
Whether the aircraft is on a flat surface.
Q4. The flight time is shortened:
The most common reason for shortened flight time is the influence of low ambient
temperature, wind strength, etc.
Q5. The aircraft does not respond to the remote controller during pairing:
Confirm that there is no metallic object, mobile device or other remote controller nearby.
Q6. The video link has fault or is frequently disconnected:
Confirm that there are no sources of magnetism or signal interference around the aircraft and
remote controller.
Q7. The camera is automatically turned off in the video recording process:
Do not take out the Micro SD card from the camera, but restart the camera and wait that the
video files may be recovered as much as possible.
Q8. The video link is disconnected when the aircraft is not in the range of visibility:
Activate the auto return instruction to return the aircraft to the return point.
Q9. Cautions to use the omnidirectional binocular vision system:
Before flying, make sure that the 12 cameras are clean and free of obstructions.
Omnidirection refers to six directions, including forward, backward, leftward, rightward,
upward and downward.
There is a blind zone of 30º in the four diagonal directions of the aircraft. Please pay attention
to the surrounding environment and the safety instructions of the APP.
Obstacle detection is achieved by detecting the surface texture of the obstacle. In case of no
texture, repeated texture, pure color surface, moving object, tiny object, etc., the detection
function will not be realized normally.
Q10. The precise landing function is not realized normally:
The precise landing function is realized by detecting the texture of the ground when the
aircraft takes off with the binocular camera below.
If there is no texture on the ground, or the camera below is damaged, this function will not be
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