Dragonfish Series Maintenance Manual
After-sales Services
Policies about After-sales Services
For details about warranty period and policies of the product, please log in
https://www.autelrobotics.com/page/policy.html
Flight Accident Treatment and UAV Maintenance
Disposal of aircraft loss
1.
Once the aircraft is lost, please contact our after-sales engineer within the shortest time possible
and state the details;
2.
View flight record via APP and search for the aircraft lost within certain range of the position
where connection fails based on accident site or based on the engineer’s suggestions;
3.
Upload flight record, and provide it together with other data required by after-sales engineer
to the engineer for accident analysis;
4.
The after-sales engineer will bring forth a solution after accident analysis.
Disposal of Aircraft Impact and Crash
Ensure personal and property safety in any of the following operations.
1.
Upon occurrence of aircraft impact and crash, record accident details as many as possible
using videos and photos first, including the general situation and damage of aircraft as well as
site and task environment;
2.
Separate aircraft and battery after ensuring aircraft has been powered off, and store battery
using explosion-proof isolation box;
3.
Upload flight record, and provide it together with other data required by after-sales engineer
to the engineer for accident analysis;
4.
Mail the aircraft and battery to designated outlet for repairing or scrapping;
5.
The after-sales engineer will bring forth a solution after accident analysis.
Loss Assessment of Accident
Where the loss of your Autel Robotics products falls into the scope of warranty, please feel free to
dial (844) 460-0454 or send an email to [email protected] for repairing and
consultation, and then send your damaged Autel Robotics to our official outlet designated so that
our professional after-sales engineer will make assessment as appropriate.
Maintenance
Maintenance after accident will be carried out according to the maintenance principle and process
of special inspection, except for scrapping.
Verification after Accident
Refer to the process of <Flight Preparation Inspection>.
