GB20
8. Auping Warranty
The Auping brand name is your warranty for
years of use to your full satisfaction of the
product you have bought. Each Auping product
is composed of high-quality, durable materials
and has been manufactured with utmost care.
It has been thoroughly inspected before it left
the factory.
Royal Auping gives you a lifetime warranty
against material or manu facturing defects in all
its bed bases (i.e. mesh bases and steel bed
frames), except on motors, adjust
ment
mechanisms, electro nic parts and plastic parts
(such as Comfortslides
®
and fabric end strips).
On these products as well as mattresses and
duvets, there is a 5-year warranty against
material or manufacturing defects, based on
an annual depreciation of 20% of the purchase
price. This means that if any material or
manufacturing defects should occur in the first
year after the invoice date, we will reimburse
the full costs of replacement or repair. This will
be reduced each time by 20% in the next four
years.
For pillows a full 2-year warranty applies. The
warranty period begins on the date shown on
your purchase invoice. The warranty is granted
under the explicit condition that our installation
and maintenance instruc
tions have been
observed and that the product has been
subject to normal household usage.
In the event of material or manu
facturing
defects, Royal Auping is obliged to rectify the
defects free of charge according to the Auping
war ranty conditions. If the defect cannot be
repaired, Royal Auping will within the warranty
period replace the product free of charge by an
identical product, or, if the product is no longer
manufactured, by a similar replace ment of the
same value. Whether a justified claim will be
settled by replace
ment, by repair or by
compensation remains at Royal Auping’s
discretion.
The Royal Auping warranty does not cover any
claim due to improper use (e.g. due to
overload) or normal wear and tear.
If an Auping product is combined with a
product not manu
factured by Auping, the
warranty may be restricted or declared void,
depen ding on the nature of the claim.
Any warranty claim must first be recog nised as
justified, either by the autho rised distributor in
claimant’s country, or by Royal Auping. Royal
Auping will supply the parts to rectify the
problem at no material cost to claimant or at
reduced material cost if a warranty on
depreciation basis applies.
Depending on the country, the war ranty may
not automatically include cost incurred for
shipping defective products to Royal Auping or
its autho
rised distributor for scrutiny and/or
repair, nor for shipping cost of replace ment or
repaired product(s) back to claimant. Within the
warranty period repair itself, however, will be
free of charge.
Any warranty claim must be accom panied by
the original purchase invoice. The warranty is
being granted to the original (first) purchaser
only. Notifi cation of a warranty claim must be
made to the Auping dealer from whom the
product was originally purchased, even if this is
not in claimant’s present country of residence.
Unless this booklet contains ‘do-it-yourself’
assembly instructions for the product or part
thereof and these have been followed up
meticulously, the warranty will become
invalidated if the product was at any time
disassembled or reassembled by persons not
autho rised and confirmed by Royal Auping to
be qualified.
The Auping warranty covers any country where
Royal Auping has representation. Depending on
such country, warranty conditions may vary;
Please consult your local Auping distributor for
details. Royal Auping reserves the right to
exclude cover on any Royal Auping products
which are taken to countries outside of Royal
Auping distribution channels.
_02QZ1_3815 AVS455_466 bw.pdf - pag.20
October 6, 2008
LET OP !!! Lage resolutie!
