Operating voltage: Transmitter 5V
Frequency response: 20 Hz-20 KHz
Charge time: 1.5-2.0 hours
Signal-to-noise ratio: 85dB
Range: up to 100ft indoors; 200ft in open field
Carrier frequency: 2.4 GHz
Usage time: Up to 10 hours
Technical Specifications
No Sound/Low Sound
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for video guides on troubleshooting
Reset the dock by unplugging the device and turn off headphones. After 60 seconds plug dock
in and turn on headphones.
Make sure volume is turned up on the TV.
Make sure cables are plugged in appropriately to the back of dock and TV.
Refer to steps 1a or 1b. Check that the dock is switched to ANALOG or DIGITAL depending on
your connections.
The audio is being outputted by the TV. Refer to step 4a or 4b to make sure TV audio is set to
external speaker.
Make sure the headphones are fully charged.
Distorted sound
Headphones are too far from the dock. Move closer to the dock or change the position of the
dock.
Dock’s signal might be blocked. Do not place dock inside cabinets and place the dock away
from other electronic devices except for the TV it is paired too.
Charge the headphone, battery may be low.
Can’t charge the headphone
Check to see that the AC adapter is properly connected to the dock.
Make sure the headphones are correctly placed on the dock. The charge indicator lights up
RED.
Plug the AC adapter directly into the headphones to see if they work using the micro-usb port.
The headphone’s contact pins and/or the dock contact pins need cleaning. Use a dry cotton
swab to clean them.
Trouble Shooting