In Case of Problems
76
14 In Case of Problems
Service Hotline
Should problems arise with the telephone, please refer to the following informa-
tion first. In the case of technical problems, you can also contact our hotline ser-
vice, tel. 0180 5 00 13 88 (cost via Telekom at time of going to print: 12 ct/min).
In the case of claims under the terms of guarantee, contact your sales outlet.
There is a 2 year period of guarantee.
Problems and solutions
PSTN
Problems
Solutions
No telephone calls
possible
− The telephone is not connected properly or is defec-
tive. Only use the telephone connection cable sup-
plied.
− Test whether the telephone connection is in order by
using another telephone.
− The telephone connection cable is not plugged in or
there is a complete power failure.
− The batteries are empty or defective.
− The handset is too far from the base station.
− The wrong dialling mode is set;
Page 70.
Connection is
disturbed or cut off
− The handset is too far from the base station.
− The base station is in an unsuitable location.
The system no
longer responds
− Reset all the functions to their default settings;
Page 80.
− Disconnect the power adapter plug briefly from the
power socket.
Service−Hotline Germany: Tel. 0180 5 001388 (cost via Telekom at time of going to print: 12 ct/min)
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