Audio Innovate AEM-100i, Руководство пользователя

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AEM-100i Audio Innovate Warranty and Servicing Policy
Audio Innovate provides a warranty against manufacturing defects for either 1 year after the date of
purchase or 90 days after warranty repair is made, whichever is later. This warranty does not cover
minor visual defects such as scratches and paint wear or defects caused by uses other than the intended
use. In addition, the warranty does not cover damage to the unit due to mishandling by the user or
technicians not specifically authorized by Audio Innovate.
Please go to the website www.audioinnovate.com to register the purchase of your product. Please
save your receipt as a record of your purchase. We also recommend that you save the original packaging
in the event that the product needs to be returned under warranty. You can also order original packaging
through the www.audioinnovate.com website in the event you need it for returning or shipping the
product.
For repairs made under warranty, Audio Innovate will reimburse the cost of standard non-
expedited shipping from the customer and will cover return shipping and repair costs. If the customer
requires faster shipping, Audio Innovate will only bill the difference between the cost of the faster
shipping and regular shipping. For all other repairs, the customer must pay for all shipping and repair
costs.
Customers shall contact Audio Innovate directly prior to sending product back for service. If Audio
Innovate determines that the product requires repair, Audio Innovate will issue an RMA number for the
product and the customer shall indicate the RMA number on the mailing label. Prior to issuing an RMA
number, Audio Innovate will clarify what repairs will be done and what will be covered under warranty.
If during the repair Audio Innovate finds additional issues with the product, Audio Innovate will contact
the customer and confirm repairs required and costs prior to proceeding.
All product returned shall be shipped in the original packaging. In the event that the product is
damaged during shipping due to improper packaging, Audio Innovate may require the customer to pay
for repairing such damage.
Audio Innovate may request a copy of your receipt as proof that the product is covered under
warranty.
Please staple your receipt here and save for future reference.