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Please see your hearing healthcare
provider regarding your specific warranty
information. Our guarantee covers any
defect in material or faulty production,
except cords and batteries. We will, at our
option, repair or replace the instruments or
any defective part, at our expense, within
the limits of the warranty.
This warranty will become invalid if your
hearing instruments have been tampered
with or altered in any way, or if the serial
number has been altered, effaced, or
removed, or if any repairs have been made
without authorization.
Warranty Information
This warranty does not include a promise
of specific hearing improvement because
that depends upon your audiologic needs,
proper fitting and adjustments by your
hearing healthcare provider and proper
use by the owner. This warranty does not
cover painted covers or other comparable
personalized components.
This warranty is not applicable to damage
caused by normal wear and use. Neither
will this warranty be applicable if:
(i) the defect was caused by the fact that
the instrument was subjected to: use
in conflict with the owner’s or user
directions, rough treatment, exposure
to moisture, damp or extreme thermal
or environmental conditions or rapid
changes in such conditions, corrosion,
oxidation, non-permissible alterations or
connections, non-permissible openings
or repairs, repairs made with non-
permissible replacement parts, incorrect
use, improper installation, accidents,
spilling of food or liquids, the influence
of chemical products or other facts
over which the manufacturer cannot
reasonably have control (including but
not limited to defects in consumable
components, such as batteries which
only have a limited life by nature) unless
the defect has been caused directly by
defects in materials, design or finish.
■
Audiometric air-bone gap greater than or
equal to 15 decibels at 500 Hertz (Hz),
1000 Hz, and 2000 Hz.
■
Visible evidence of significant cerumen
(wax) accumulation or a foreign body in
the ear canal.
■
Pain or discomfort in the ear.
Special care should be exercised in
selecting and fitting a hearing instrument
which has a maximum sound pressure
level in excess of 132 dB (decibels)
because there may be a risk of damaging
the remaining hearing of the hearing
instrument user.
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