23
24
Static Noise:
■
Replace the battery.
■
If you are near an electromagnetic
field (i.e. near a computer screen or
fluorescent lights), step away to see
if the static clears.
■
Hearing instruments may have a poor
battery contact. Return to your hearing
healthcare provider.
You should visit your hearing healthcare
provider if your hearing instruments are in
need of service. If you no longer have a
hearing healthcare provider and are in need
of one, you may contact Audina and we will
assist you in finding one in your area. If you
are unable to visit a hearing healthcare
provider, you may send your hearing aids
directly to the manufacturer.
Before planning to return your instruments
for repair, please refer to the troubleshooting
chart on the preceding pages. Many times
these solutions can prevent the time and
cost associated with a repair.
Service and Repair Information
If you need to send your instruments
directly to the manufacturer, carefully
pack your instruments in a sturdy box
and send it to:
Audina
®
Hearing Instruments, Inc.
P. O. Box 180877
Casselberry, FL 32718-0877
You must include your current phone
number and home address. There is a
$40 charge to cover shipping and handling.
Please include a check, payable to Audina
Hearing Instruments, Inc. for said amount
when sending your instruments for service.
It is recommended to purchase shipping
insurance when sending your hearing aids
to the manufacturer.
If your hearing instruments are out of
warranty, we will assist you in finding a
hearing healthcare provider in your local
area.
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