Appendix
64
[Start updating software]/[Start major
update]
From here on, follow the onscreen instructions.
◎
Note that charges may be applied depending on your
service subscription since the product automatically
searches available network.
◎
After updating software/major update, older version
cannot be reverted back.
After-sales service
■
When asking for repair
For repair, contact Keitai Guarantee Service Center.
During the
warranty
period
Repairs will be done based on the terms of
services of the free-of-charge repair warranty
described on the warranty card.
Outside the
warranty
period
We shall repair the product for a charge as
requested by the customer if repair renders it
usable.
◎
Before handing in the product for repair, make a backup
of the contents of memory since they may disappear
during repair. Note that the Company shall not be liable
for any damages and loss of income should the contents
of memory be altered or lost.
◎
Recycled parts that meet the Company's quality
standards are sometimes used for repair.
◎
Collected au cell phones by Replacement cell phone
delivery service which you used before are recycled to
cell phones for replacement after repairs. Also replaced
parts by au after-sales service are collected and recycled
by KDDI. They are not returned to customers.