63
Appendix
Symptom
What you should check
Page
Memory card is
not recognized
Is the microSD memory card
attached properly?
P. 13
If you cannot find the solution to your problem in the above
items, refer to the au homepage or au Customer Support
on the website shown below.
http://www.au.kddi.com/english/support/
Updating Software or OS
You can update the product to the most recent software for
optimal performance and to get the latest enhancements.
There are several methods to update software.
• Downloading software into the product to update
• Downloading software via Wi-Fi
®
into the product to
update
■
Notes
• You are charged for data communication when
connecting to the Internet from the product using packet
communication.
• When software update is necessary, you will be informed
on au homepage, etc. For details, contact an au shop or
Customer Service Center (call toll-free 157). In addition,
users of the product will receive a notice from au, when
software update is necessary to improve the functionality
of the product.
• You are recommended to back up your data before
updating software.
• Fully charge before update. If the update is started with
the battery power low or battery power becomes low
during update, software update cannot be done.
• Check the radio wave condition. Software update may fail
in poor reception area.
• Any operations are not available during software update.
Calling 110 (Police), 119 (Fire/Ambulance), 118 (Maritime
rescue) is not available. Alarm does not work, either.
• If software update has failed or stopped, perform the
same procedure again.
• Update is unavailable during international roaming.
• If you fail to update software, it may become impossible
to operate the product. If this happens, bring it to an au
shop or PiPit (not accepted by some shops).
Downloading and updating
software or OS
Update files can be downloaded from the Internet web site
into the product directly.
Selecting "Start major update" downloads the OS for the
product.
Home screen
→
[Settings]
→
[Other
settings]
→
[About phone]
→
[Software update]
