17
Guides are only intended for use on Atwood
®
products by service technicians who have successfully completed
Atwood
®
training. This guide should be used in conjunction with the appropriate Instruction Manual provided with the
product and any applicable Industry standards. This is not intended to be a complete list. Please direct questions
concerning service of Atwood
®
products to 866-869-3118 before proceeding.
CAUSE
SOLUTION
WAT E R H E AT E R L O C K O U T - S PA R K P R E S E N T B U T N O G A S
Gas pressure incorrect
------------------------------------------
Set inlet pressure at a minimum 11˝ W.C. with two or more gas
appliances running
Low voltage
--------------------------------------------------------
Correct power supply - 10.5 VDC minimum
Blocked main burner tube
--------------------------------------
Clean burner tube
Blocked main burner orifice
------------------------------------
Clean or replace orifice
Loose wires on E.C.O.
--------------------------------------------
Secure wire connections
Loose wire connections on solenoid valve
--------------------
Secure wire connections
Loose valve wire on wiring harness
----------------------------
Repair wire on edge connector or replace wiring circuit board harness
Defective E.C.O.
--------------------------------------------------
Replace E.C.O.
Defective circuit board
--------------------------------------------
Replace circuit board
Defective solenoid valve
------------------------------------------
Replace coils or solenoid valve
No gas to solenoid valve
----------------------------------------
Correct gas supply
Dirty connector on circuit board
--------------------------------
Clean edge connector
WAT E R H E AT E R L O C K O U T - G A S P R E S E N T B U T N O S PA R K
High tension lead wire loose
------------------------------------
Secure wire connection on circuit board
Electrodes loosely attached to main burner
------------------
Secure electrodes to main burner
Improper electrode gapping
------------------------------------
Re-position spark gap to 1/8˝ and into path of flame
Dirty electrodes
--------------------------------------------------
Clean electrodes
Wires loose in electrode porcelain
------------------------------
Replace electrodes
Cracked porcelain on electrode
----------------------------------
Replace electrodes
Defective circuit board
--------------------------------------------
Replace circuit board
WAT E R H E AT E R L O C K O U T - G A S A N D S PA R K P R E S E N T
Gas pressure incorrect
------------------------------------------
Set inlet pressure at a minimum 11˝ W.C. with two or more gas
appliances running
Low voltage
--------------------------------------------------------
Correct power supply - 10.5 VDC minimum
Poor electrical ground
--------------------------------------------
Secure electrical ground
Electrodes out of flame pattern
--------------------------------
Re-adjust electrodes
Electrodes sparking to screw fastening burner to flue tube Adjust electrodes away from screw
Dirty electrodes
--------------------------------------------------
Clean electrodes
Partial obstruction in main burner
------------------------------
Clean main burner
Partially obstructed main burner orifice
------------------------
Clean main burner orifice or replace
Improper air adjustment
----------------------------------------
Adjust main burner air shutter approximately 1/4 open
Flame spreader on main burner out of adjustment
----------
Adjust flame spreader so that it is square to the end burner tube out
of alignment of the main burner
Manifold not aligned with main burner
------------------------
Re-align solenoid valve with main burner
Partially opening solenoid valve
--------------------------------
Replace solenoid valve
Defective circuit board
--------------------------------------------
Replace circuit board
Electronic Ignition Water Heater
TROUBLE SHOOTING GUIDE
Effective: 5/26/98
continued
A Division of Dura Automotive Systems