79
7) Support
The support page provides valuable information on troubleshooting and contact information,
should you require technical assistance.
•
Logs:
The network camera supports system and event log information. Click the
Log
Search
button to search the system log data of Access, Event, and Setup.
•
Reports:
– Server Report:
Click the
Server Report
button to get the important information
about the server
’
s status; this should always be included when requesting
support.
– Parameter List:
Click the
Parameter List
button to see the
unit’s parameters and
their current settings.
•
Health Check:
– System Check:
Click the
System Check
button to get the important information
about the cameras system resources. You can see the pop-up window below.