ENG
APPENDIX A: Trouble Shoting SUPPORT
A.1.1 Trouble Shoting
PROBLEM
CAUSE
SOLUTION
It displays 0 in
the
environmental
information
section of
software.
SNMP card is not
connected
well.
Make sure SNMP card is firmly
connected in the UPS.
Network cable or DC
input connection is not
connected well.
Make sure network cable is
connected well and DC input
connection is well.
LED
is
not
lighting or
LED is flashing.
Input power is not
stable.
Check if DC input is connected
firmly. If the problem
persists, please contact local
dealer.
Temperature or
humidity
accuracy is out
of range.
Temperature
or
humidity
sensor
is
broken.
Please contact local dealer
directly.
A.1.2 Support
For technical questions and support, please contact our help-desk by ticket on
http://www.atlantis-land.com/ita/supporto.php
. For generic informations, please
. For presales informations, please send an
Atlantis
Website:
http://www.atlantis-land.com
Email:
Содержание U power A03-SNMP1-ES
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