5
Warranty
All TidalWave PAF-Series Pumps carry a two-year limited warranty. This limited warranty is
extended solely to the original purchaser commencing from the date of original purchase
receipt and is void if any of the following apply:
• The pump has been run while not fully submersed.
• The pump was not run on a dedicated circuit.
• The cord has been cut or altered.
• The pump has been misused or abused.
• The pump has been disassembled other than as described in this manual.
• Serial number tag has been removed.
Warranty Claims
• In case of warranty claims, pump should be returned to place of purchase accompanied
by original receipt.
Problem
Possible Cause
Possible Solution
Pump does
not start
Power is off
Turn power on
Power failure
Check power supply or contact local
power company
Voltage drop/ Overload
Check/Replace the GFI (Ground
Fault Interrupter)
Power cord is not connected
Connect power cord
Pump stops
after starting
Pump is overheating
Submerge pump/Raise water level/
Allow pump to cool
Power/Current overload
Check length/size of power cable. Check
or replace GFI
Impeller is blocked
Remove debris from the impeller chamber
Diminished
flow rate or
no water
flow
Air lock
Restart/Clean air valve
Obstruction in pump
or piping
Clear obstruction
Piping is too long
Reduce length of pipe
Pump hums
/ Impeller
does
not spin
Impeller is blocked
Clear obstruction
Start capacitor failure
Capacitors can be replaced by qualified
technician
Troubleshooting Guide
Always turn off power before inspecting the pump. Failure to observe this precaution can
result in a serious accident. Before ordering repairs, carefully read through this instruction
booklet. If the problem persists, contact your dealer.
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