Voicemail Main Menu options
When you access Voicemail, you will start at the
Main Menu
.
There are 3 options:
Setting up your Voicemail
1. Dial
*86
from home.
2. When prompted, enter your default PIN, which is the last
four digits of your phone number, then press
#.
3. Listen to the instructions for creating a new PIN and
enter your new 4–10 digit PIN, then press
#.
4. When prompted, re-enter your new PIN, then press
#
.
Be sure to write down your PIN so you do not forget it.
5. When prompted, choose your desired language
for menu options:
English
or
Spanish.
Online Phone Manager
1. To access the Online Phone Manager, go to
phonemanager.atlanticbb.net
on a Windows PC or Mac.
2. Type in your Zip Code and then click on the green
Go
button.
3. You will then be taken to a screen prompting you to login. Type in your Phone
Manager ID and Password (this is your Atlantic Broadband account number
and CPNI Password, that can be found on your monthly bill), as well as the
CAPTCHA letters you have on your screen.
Note:
If you are unsure of your
Phone Manager ID/Password or unable to login, please contact our Tech
Support at
888-536-9600
.
4. Check the box for
Remember my ID on this computer
if it is one of
your personal computers you are using, and then proceed to click the
Sign In
button to log in.
Your Phone Manager
- You can listen to any Voicemail messages you have right from this screen
by clicking the button to the left of the
✗
.
- To change any of your phone features such as Call Forwarding and Call
Waiting simply click on any of the sections listed under
Features
. (Under each
feature, instructions will be right on your screen informing you what the feature
does and how to use it.)
Note:
Any features you currently are not using will
have a
✗
instead of a
✔
as shown above.
Main Menu option
Key
Listen to messages
1
Leave message in another mailbox
2
Manage mailbox options
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