Your Phone Service
Talk more for less
- With Unlimited Phone service from Atlantic Broadband you can enjoy more
ways to stay connected with friends and family.
- Talk as much as you want with unlimited nationwide calling and popular calling
features like free Voicemail with online access, Caller ID, Call Waiting and more.
- Learn more at
atlanticbb.com/support/phone
.
Calling Features
To Activate/Access
To Deactivate
Call Waiting
Automatically activated unless
deactivated prior to call.
*70
Call Forwarding
*72
*73
Selective Call Forwarding
*63
*83
Speed Dial
*74
(digits 2–9)
*75
(digits 20–49)
*84
(digits 2–9)
*85
(digits 20–49)
Three-Way Calling
Press the switchhook/flash button.
Dial 3
rd
participant. Once answered,
press the switchhook/flash button again.
Simply hang up to end Three-Way Call.
To just disconnect 3
rd
participant, press
the switchhook/flash button twice briefly.
Automatic Callback
*69
Redial Last Number
*66
, press 1
Do Not Disturb
*53
*54
Caller ID Blocking
*67
Automatically deactivated at end of call.
Voicemail*
Simply dial
*86
from your home to:
• Set up your Voicemail
• Create a personalized greeting
• Retrieve/save messages
• Suspend service to use personal answering machine
You can also listen to your Voicemail messages online
via our Online Phone Manager.
Online Phone Manager
Online Phone Manager
lets you quickly and easily:
• Manage Voicemail settings
• Manage your calling features
• View your call history
Simply go to
phonemanager.atlanticbb.net.
Enter Username and Password.
*Voicemail included with Unlimited Phone service, optional for Local Phone service.
Phone features
Your device matters
iPhones, iPads, notebooks and Android devices often work with the latest networking
standards. Depending on the age of your devices, they may not be compatible.
However, if your devices are more than three years old, you may be able to switch
to the newer standards to ensure stronger signals and faster speeds.
If your modem isn’t working, try these troubleshooting measures:
1. Check your cable TV service and power. If there’s a cable or power outage,
neither your TV nor the Internet connection will work.
2. Check all of your cable connections. If your coaxial, Ethernet, or USB
connections are loose, you may not be able to send or receive data.
3. If you have a cable modem ONLY (no router), reset the modem by
unplugging the power to the modem. Wait 60 seconds and plug it back in.
4. If you have both a modem and a router, unplug the power from both.
Wait 60 seconds, and then plug in the power to the modem. Wait 2 minutes
and then plug the power back into the router.
5. Reboot your computer. Many computer problems are resolved by shutting
down and restarting your computer.
6. If you have a surge protector, make sure it is plugged in to an active power
outlet and that it doesn’t need to be reset or replaced.
Need additional help?
Go to
atlanticbb.com/support/internet
for more information.
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