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Your Atlantic Broadband User Guide

Welcome/Managing Your Account.................................

1

TiVo Voice Remote Control .............................................

2

Say Hello to a Completely New TiVo Experience .............

4

Watch TV Online .......................................................

11

The TiVo Whole Home Solution ...................................

12

Your Internet Service...................................................

13

Your Phone Service.....................................................

18

Содержание TIVO

Страница 1: ...band User Guide Welcome Managing Your Account 1 TiVo Voice Remote Control 2 Say Hello to a Completely New TiVo Experience 4 Watch TV Online 11 The TiVo Whole Home Solution 12 Your Internet Service 13 Your Phone Service 18 ...

Страница 2: ...less gateway You can change this information if you wish In home WiFi network name __________________________________________________________ In home WiFi network password _______________________________________________________ Atlantic Broadband TV with TiVo Service Our technician will provide this information when setting up your service Username _________________________________________________...

Страница 3: ...ew panels Press and hold the Voice button to issue voice commands Use the Thumbs Up and Thumbs Down buttons to rate shows to influence which shows get recorded as TiVo Suggestions Live TV takes you to Live TV On Demand DVR Controls You can Play Fast Forward Slow Rewind and Pause Advance moves forward in 30 second increments press and hold to jump to the end of the show Press the Netflix button to ...

Страница 4: ...speak in natural language and gives you the ability to narrow your search results as you go Search for shows tune to a channel ask for recommendations all you have to do is say it To issue a voice command press and hold and speak naturally into the remote You can say things like Watch Modern Family or Launch Netflix or Find some action movies 3 ...

Страница 5: ... TiVo remote control to get to the Home screen the starting point for all of TiVo s amazing features Welcome to the Home screen The Home screen is the starting point for just about everything you do with your TiVo box From the Home screen you can easily access popular destinations in the TiVo experience get personalized recommendations from the SmartBar and What to Watch and watch control the curr...

Страница 6: ...ke Netflix or HBO GO Search Searches by title actor name or keyword across TV video on demand and popular streaming apps all at once Apps Lets you access your favorite streaming and music apps directly What to Watch Lets you browse shows available to stream watch live bookmark or record divided into popular categories My Shows The My Shows list contains all of your recordings plus links to your st...

Страница 7: ...adband On Demand all at the same time You can even search for a particular channel by its network name or call sign e g NBC or ESPN 1 From the Home screen select Search or press on your remote 2 Use the letter grid to spell out the title person or word you are looking for Press the arrow buttons to move around and then press on each letter you want As you select letters a list of possible matches ...

Страница 8: ...n Demand OnePass fills in the gaps with episodes from providers like Netflix and more To create OnePass find a show you want to watch and then choose Create OnePass Seek and you shall find The TiVo experience brings you fully integrated search It instantly scans across all TV programming the Atlantic Broadband On Demand catalog and your selected video apps to find exactly what you want It s like a...

Страница 9: ...Just press to bring up the status bar and then to start QuickMode Press and again to watch at normal speed Never miss a thing While you are watching live TV or a recorded show QuickView lets you see what else is playing now or coming up without missing the action on the show you are watching It is easy press to see a mini guide to display the SmartBar to bring up your favorite channels and to look...

Страница 10: ...ership in order to enjoy this service With HBO GO content integrated into TiVo Search and TiVo s OnePass selections you can access an even more comprehensive catalog faster than ever Watch the big premieres the moment they air With the EPIX app you will have streaming access to EPIX original series and documentaries along with more than 2 000 Hollywood movie titles music comedy events and more all...

Страница 11: ...ices like Netflix HBO Go Then link directly to watch On Demand Watch shows movies on ABB On Demand on your mobile devices Remote DVR Scheduling Schedule DVR recordings on a mobile device from anywhere Download to Go Download shows from your DVR and watch them anywhere even without an internet connection Getting Started You will need your Atlantic Broadband email address and password to log in If y...

Страница 12: ...at TV Simply go to tvonline atlanticbb net and enter your Atlantic Broadband email address and password Don t have an email address Contact Atlantic Broadband at 888 536 9600 If you ve forgotten your password please visit emailtools atlanticbb net passwordReset Remember you can enjoy any available channel provided the channel is included in your Atlantic Broadband TV service 11 ...

Страница 13: ...ocation in your home Alternatively you can stream shows from your TiVo DVR to your mobile devices and quickly download shows to your mobile device for viewing when you are away from your home network Get the same TiVo experience that you enjoy in your living room in every room Mini lets you access all of your recordings plus streaming content on additional TVs And the TiVo app gives you your shows...

Страница 14: ... Modem Computer Internet Ethernet IN Configuring your router 1 Turn off your modem Unplug your cable modem This will prepare the modem to connect a new device 2 Connect your modem router and computer together Once your modem is unplugged connect the modem to the router s Internet or WAN port and connect your computer to any Ethernet port on the router 13 ...

Страница 15: ...Broadband 4 Power cycle your modem and router a Unplug the router s power cable b Unplug the modem s power cable and wait for 30 seconds If you have Atlantic Broadband Phone service you must reset the phone modem Use a paper clip to reboot the eMTA recessed button on the back of the modem c Plug in the modem s power cable and wait for the lights to stop flashing d Plug in the router s power cable ...

Страница 16: ...eway 2 From each of your wireless devices select your network name SSID from the list of available networks in your device WiFi settings and use the default password Pre Shared Key to sign in Managing your email When you purchased your Internet service you would have been given an option to set up your primary email address If you did not set up a primary email account you will need to contact our...

Страница 17: ...You can expect maximum speeds from a hardwired device at the closest location to the modem or router Reduce interference Cordless phones baby monitors microwaves wireless game controllers and other appliances can interfere with your signal Avoid physical barriers The physical matter between your router and wireless device is more of a relevant factor than you may think Avoid using your device near...

Страница 18: ...outer reset the modem by unplugging the power to the modem Wait 60 seconds and plug it back in 4 If you have both a modem and a router unplug the power from both Wait 60 seconds and then plug in the power to the modem Wait 2 minutes and then plug the power back into the router 5 Reboot your computer Many computer problems are resolved by shutting down and restarting your computer 6 If you have a s...

Страница 19: ...e answered press the switchhook flash button again Simply hang up to end Three Way Call To just disconnect 3rd participant press the switchhook flash button twice briefly Automatic Callback 69 Redial Last Number 66 press 1 Do Not Disturb 53 54 Caller ID Blocking 67 Automatically deactivated at end of call Voicemail Simply dial 86 from your home to Set up your Voicemail Create a personalized greeti...

Страница 20: ...t the receiver from your registered phone and wait for dial tone 2 Dial 39 The system plays an announcement to confirm that the feature is enabled 3 Hang up the phone To call forward calls from your remote phone 1 Lift the receiver from your remote phone and wait for dial tone 2 Dial the access number provided by your Atlantic Broadband service provider 3 Dial your 10 digit registered phone number...

Страница 21: ...ailbox management tools Spanish language menu option Notification via email You can opt to get email notification of new Voicemail messages To set up this email notification you must use our Online Phone Manager at phonemanager atlanticbb net Turning email notification on off 1 Dial 86 2 Follow prompts Using our Online Phone Manager You can also use our Online Phone Manager to receive notification...

Страница 22: ...of your phone number then press 3 Listen to the instructions for creating a new PIN and enter your new 4 10 digit PIN then press 4 When prompted re enter your new PIN then press Be sure to write down your PIN so you do not forget it 5 When prompted choose your desired language for menu options English or Spanish O Yo Main Menu option Key Listen to messages 1 Leave message in another mailbox 2 Mana...

Страница 23: ... unable to login please contact our Tech Support at 888 536 9600 4 Check the box for Remember my ID on this computer if it is one of your personal computers you are using and then proceed to click the Sign In button to log in Your Phone Manager You can listen to any Voicemail messages you have right from this screen by clicking the button to the left of the To change any of your phone features suc...

Страница 24: ... phone number and address in the event you are unable to do so provided your public safety system supports this feature In locations where this service is not available you will be asked for your phone number and address As an added protection during a power outage we provide battery backup to your Atlantic Broadband Phone Service So even if you don t have power you can still dial 911 Please note ...

Страница 25: ...ne o u Notes ...

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Страница 28: ...nload our App search for Atlantic Broadband Need an Atlantic Broadband email address Give us a call to get your atlanticbb net email address Remember you need one to watch TV online or access our free Atlantic Broadband TV Online App Forgot your Atlantic Broadband email password Go to emailtools atlanticbb net passwordreset Set up access your Voicemail from home Simply dial 86 Access your Voicemai...

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