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8  Troubleshooting Tips

ATI Multimedia Components

ATI’s Multimedia Components are placed in the Extensions folder, located 
within the System/Library/Extensions folder in Mac OS® X. They enable all 
of the advanced features of your card, including 3D and 2D acceleration, 
where applicable.

Troubleshooting Tips

If you have a general question, or encounter problems with your card, please 
review the following troubleshooting tips. Further troubleshooting 
information can be found on the ATI Customer Care web site at ati.com.

Use 

Apple® System Profiler

 found in the Utilities folder, to generate a report 

outlining your system configuration. This will assist in diagnosing your 
computer problem.

General Problems

Problem

Possible Solution

Resolution set to 
800 x 600 or less

• Change the resolution setting in the Displays control 

panel in Mac OS® X.

A monitor with 
BNC connectors 
cannot be 
connected to the 
graphics card 

Monitors that only have BNC connectors require a 
synchronization (“sync”) signal to be sent down the 
green line. This is called Sync-on-Green (SOG). ATI 
graphics cards do not output a SOG signal. Adapters 
are available for your computer to convert the separate 
sync signal from the ATI card to a SOG signal for the 
monitor. Check with your local Apple®

 

Authorized 

Dealer for availability of SOG adapters.

Support for 
Power 
Macintosh® 
computer

ATI graphics cards only work in PCI, AGP, or PCIe™ 
based Power Macintosh® computers with a PCI 
(33MHz or 66MHz), AGP expansion slot or PCIe™ 
expansion slot. The minimum system requirements for 
your specific ATI graphics card are listed in the User’s 
Guide and on the product box.

Due to the unique design of the Apple® G4 Cube, ATI 
graphics cards will not fit into this system.

GettingStartedGuide_Mac_PCIe.book  Page 8  Friday, July 21, 2006  10:39 AM

Содержание Radeon X1900G5

Страница 1: ...Getting Started Guide PCIe Hardware Installation Procedures P N 117 40228 00...

Страница 2: ...oncerning such products or this documentation for any interruption of service loss or interruption of business loss of anticipatory profits or for punitive incidental or consequential damages in conne...

Страница 3: ...grounding pin This plug will only fit into a grounding type power outlet This is a safety feature If you are unable to insert the plug into the outlet contact your electrician to replace the obsolete...

Страница 4: ...iv...

Страница 5: ...The Card s Power Supply 3 Connecting Devices 6 Installing Software and Drivers 7 Install the Software 7 About ATI Software 7 ATI Displays Control Panel 7 ATI Multimedia Components 8 Troubleshooting Ti...

Страница 6: ...vi...

Страница 7: ...r and 102 part number printed on the graphics card are required for product registration They are located on a sticker on the back of the card and are shown in boldface and underlined in the illustrat...

Страница 8: ...2 Record Your Card s Serial and Part Numbers...

Страница 9: ...pplemental power is a basic consideration in the installation process Your new ATI graphics card requires additional power that is supplemented from the computer s main power supply Note For best perf...

Страница 10: ...ystem manual for instructions 4 If you are replacing an existing graphics card remove that card Otherwise locate an appropriate explansion slot 1 and remove the metal back plate cover if required 5 Al...

Страница 11: ...manual for instructions 9 Connect the power cable B to the 6 pin power connection C on the graphics card 10 Reconnect any cables you have disconnected and plug in the computer s power cord 11 Connect...

Страница 12: ...ed power connector will appear on your display and the computer will not start if the graphics card is not correctly connected to the power supply Connector Types VGA Supports an analog monitor DVI I...

Страница 13: ...allowing you to locate any file installed during the installation process 4 When you see a message that the installation was successful click Restart To perform further installations click OK You need...

Страница 14: ...0 or less Change the resolution setting in the Displays control panel in Mac OS X A monitor with BNC connectors cannot be connected to the graphics card Monitors that only have BNC connectors require...

Страница 15: ...and compliance information that is not contained in this Getting Started guide In Mac OS X the User s Guide available on the install CD ROM Additional Accessories Additional and replacement cables ins...

Страница 16: ...e Valley Drive East Markham Ontario Canada L3T 7X6 Telephone US Canada 9 00AM 7 00PM EST Monday to Friday English 1 877 284 1566 toll free or 1 905 882 2626 International and or local toll charges to...

Страница 17: ...your responsibility to ensure that you know and are within the period of time your reseller will allow for refunds returns or exchange ATI is not responsible for any expense incurred accessing Custom...

Страница 18: ...12 Customer Care Printed in Canada...

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