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CS19208 / CS19216 User Manual

Administrator Login Failure

If you are unable to perform an Administrator login (because the username/
password information has become corrupted, or you have forgotten it, for
example), you can clear the login information with the following procedure:

1. Power off the CS19208 / CS19216 and remove its housing.

2. Short the jumper labeled J29.

3. Power on the switch.

4. When the front panel LEDs flash, power off the switch.

5. Remove the jumper cap from J29.

6. Close the housing and start the CS19208 / CS19216 back up.

After you start back up, you can use the default login procedure (see

OSD

Login

, page 29) to login.

J29

Содержание CS19208

Страница 1: ...8 16 Port USB 3 0 4K DisplayPort KVM Switch CS19208 CS19216 User Manual www aten com...

Страница 2: ...t in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense The device complies with Part 15 of the FCC Rules...

Страница 3: ...prove defective following their purchase the buyer and not the manufacturer its distributor or its dealer assumes the entire cost of all necessary servicing repair and any incidental or consequential...

Страница 4: ...contact your dealer Read this manual thoroughly and follow the installation and operation procedures carefully to prevent any damage to the unit and or any of the devices connected to it Note Features...

Страница 5: ...nts 6 Front View CS19208 6 Front View CS19216 6 Rear View CS19208 9 Rear View CS19216 9 2 Hardware Setup Overview 11 Installation Types 11 Before You Begin 11 Stacking and Rack Mounting 12 Stacking 12...

Страница 6: ...ain Screen Headings 31 OSD Navigation 31 OSD Functions 32 F1 Go To 33 F2 List 34 F3 Set 35 F4 Admin 37 F5 SKP 41 F6 BRC 42 F7 SCAN 43 F8 Logout 44 5 Hotkey Operation Hotkey Port Control 45 Hotkey Sett...

Страница 7: ...tkey Setting 68 OSD Hotkey 69 USB Reset 70 Restore Default Settings 71 Firmware Upgrade 72 KVM Status 73 EDID Mode see VS482B 74 Broadcast Mode 75 8 The Firmware Management Utility Introduction 77 Dow...

Страница 8: ...CS19208 CS19216 User Manual viii CS19208 CS19216 Connection Tables 91 Specifications 93 Administrator Login Failure 94 Factory Default Hotkeys and Settings 95 Limited Warranty 96...

Страница 9: ...cepts involved in operating the CS19208 CS19216 Chapter 4 OSD Operation provides a complete description of the CS19208 CS19216 s OSD On Screen Display and how to work with it Chapter 5 Hotkey Operatio...

Страница 10: ...n Indicates keys you should press For example Enter means to press the Enter key If keys need to be chorded they appear together in the same bracket with a plus sign between them Ctrl Alt 1 Numbered l...

Страница 11: ...switching between ports and power up smoothly while eliminating boot up display problems Besides the CS19208 CS19216 comes with a built in USB 3 1 Gen 1 hub delivering data transfer rates up to 5 Gbps...

Страница 12: ...hing among different sources EDID Expert selects optimum EDID mode for smooth power up and highest quality display Supports a DisplayPort or HDMI video output allows you to choose an appropriate video...

Страница 13: ...inese Mac Sun keyboard support and emulation4 Supports hot plugging DisplayPort 1 2 compliant HDCP 2 2 compliant Multiplatform support Windows Linux Mac and Sun Firmware upgradable Supports multimedia...

Страница 14: ...monitors are required See Multi display Installation page 22 for details A USB mouse A USB keyboard Speakers optional Computers The following equipment must be available on each computer A DisplayPort...

Страница 15: ...USB Type A to USB Type B cables and standard DisplayPort cables are also required Note The CS19208 CS19216 supports speaker ports only Do not connect the microphone connector from the KVM cable sets O...

Страница 16: ...CS19208 CS19216 User Manual 6 Components Front View CS19208 Front View CS19216 2 6 8 1 4 3 5 7 2 6 8 1 4 3 5 7...

Страница 17: ...hed to the corresponding port is up and running On Line Flashes to indicate that Firmware Upgrade mode is in effect Changes to BRIGHT ORANGE to indicate that the computer attached to its corresponding...

Страница 18: ...f a cascaded installation 7 Reset Button Pressing this switch performs a system reset When the system is reset the switch beeps and the port LEDs flash in succession until the reset is complete After...

Страница 19: ...peakers plugged into the front panel have priority over those plugged here 4 Console Port Section The cables from your console DisplayPort monitor HDMI monitor USB keyboard USB mouse and speakers plug...

Страница 20: ...CS19208 CS19216 User Manual 10 This Page Intentionally Left Blank...

Страница 21: ...6 offers two types of installation 1 standalone cascade and 2 multi display that require different cabling setups Therefore the functions of both types are not available in one installation See the fo...

Страница 22: ...ge nuts If you need additional screws or cage nuts contact your rack dealer Stacking The CS19208 CS19216 can be placed on any level surface that can safely support its weight and the weight of the att...

Страница 23: ...Remove the screws one each from the left and right sides near the front of the unit 2 Use the M3 x 6 Phillips hex head screws supplied with the rack mounting kit to screw the rack mounting brackets in...

Страница 24: ...08 CS19216 User Manual 14 3 Place the KVM switch in the rack Position it so that the holes in the mounting brackets line up with the holes in the rack Secure the mounting brackets to the front of the...

Страница 25: ...the screws one each from the left and right sides of the switch near the rear of the unit 2 Use the M3 x 6 Phillips hex head screws supplied with the rack mounting kit to screw the rack mounting brac...

Страница 26: ...208 CS19216 User Manual 16 3 Place the KVM switch in the rack Position it so that the holes in the mounting brackets line up with the holes in the rack Secure the mounting brackets to the rear of the...

Страница 27: ...orts Section located on the unit s rear panel and power on the monitor s Note The CS19208 CS19216 displays the same source content on both the DisplayPort and HDMI monitors when DisplayPort and HDMI c...

Страница 28: ...in the USB 3 1 Gen1 Peripheral Hub Section located on the unit s front panel 8 Plug the power adapter that came with your switch into an AC power source then plug power adapter cable into the switch...

Страница 29: ...able KVM Port on the First Stage unit to the Console ports of the Second Stage unit Note Plug the USB Type Aconnector into the lower USB keyboard port in the Console section they are both marked with...

Страница 30: ...n the computers Note The Power On sequence requires that all Second Stage units be powered on first After they are all on the First Stage units must be powered on next Only after all the switches have...

Страница 31: ...2 Hardware Setup 21 Two Stage Installation Diagram USBDisplayPort KVM Cable Set...

Страница 32: ...agrams correspond to the steps below and do the following 1 Use a standard USB Type A to USB Type B cable to connect the Port 8 USB Type B port on the first stage unit to the USB Type A port in the Co...

Страница 33: ...tch 6 Power up the CS19208 CS19216 units starting with the first switch and then power on the computers Note Make sure the computers and devices that the CS19208 CS19216 connects to are also properly...

Страница 34: ...all the Port 7s become Channel 7 The ports will all be switched at the same time channel by channel Depending on the number of stages in your stack a CS19208 CS19216 installation offers dual display t...

Страница 35: ...details Note If the computer s operating system does not support hot plugging this function may not work properly Hot Plugging Console Ports The keyboard monitor and mouse can all be hot plugged When...

Страница 36: ...ort ID You can directly access any computer on any level of the installation by specifying the Port ID that the computer is connected to either with the OSD see OSD Operation page 29 or with the Hotke...

Страница 37: ...hat are attached to it Note Unplug the power cords of any computers that have the Keyboard Power On function Otherwise the CS19208 CS19216 will still receive power from the computers 3 Wait 10 seconds...

Страница 38: ...CS19208 CS19216 User Manual 28 This Page Intentionally Left Blank...

Страница 39: ...o ATEN s sales or technical support staff to identify the product and model number OSD Login The OSD incorporates a two level administrator user password system Before the OSD main screen displays a l...

Страница 40: ...te The diagram depicts the administrator s main screen The user main screen does not show the F4 and F6 functions since these are reserved for the administrator and can t be accessed by users The OSD...

Страница 41: ...e screen at a time click the up and down arrow symbols or use the Pg Up and Pg Dn keys If there are more list entries than what can appear on the main screen the screen will scroll To activate a port...

Страница 42: ...ignate a port as a quick view port create or edit a port name or make OSD setting adjustments To access an OSD function 1 Either click on the function key field on the left of the main screen or press...

Страница 43: ...llows you to switch directly to a port by keying in the port s ID Enable mouse emulation for independent switching see page 40 for this function to work To use the search method key in the Port ID the...

Страница 44: ...hoice to indicate that it is the currently selected one Choice Meaning ALL Lists all of the ports on the installation that have been set accessible by the administrator for the current logged in user...

Страница 45: ...le Setting Function OSD Hotkey Selects which hotkey activates the OSD function Scroll Lock Scroll Lock or Ctrl Ctrl Since the Ctrl key combination may conflict with programs running on the computers t...

Страница 46: ...ave been selected as quick view ports see SET QUICK VIEW PORTS page 39 POWERED ON Only those ports which have been set accessible and are powered on QUICK VIEW POWERED ON Only those ports which have b...

Страница 47: ...hange a setting click on the settings item you want to configure or use the up and down arrow keys to move the highlight bar to it then press Enter After you select an item a submenu with further choi...

Страница 48: ...s This function allows the administrator to define user access to the computers on the installation on a port by port basis For each user select the target port then press the Spacebar to cycle throug...

Страница 49: ...he port name list username and password information which are saved Clear The Name List This function clears the port name list Activate Beeper Choices are Y on or N off When activated the beeper soun...

Страница 50: ...SWISS French Hungarian Italian Japanese Korean Russian Spanish Swedish Traditional Chinese and Simplified Chinese Mouse Emulation Enables disable mouse emulation function Note Supported in the first l...

Страница 51: ...t on the list press to skip to the previous accessible port If the previous accessible port has cascaded a switch then it skips to the last accessible port of that switch press to skip to the next acc...

Страница 52: ...shutdown installing or upgrading software etc While BRC mode is in effect a speaker symbol appears before the port ID display of the port that currently has the console focus When the port ID with th...

Страница 53: ...g If the scanning stops on an empty port or one where the computer is attached but is powered Off the monitor screen will be blank and the mouse and keyboard will have no effect After the Scan Duratio...

Страница 54: ...access to the OSD whereas with Esc all you have to do to reenter the OSD is tap the OSD hotkey Note 1 When you reenter the OSD after logging out the screen stays blank except for the OSD main screen...

Страница 55: ...ng Skip Mode Switching Computer Keyboard Mouse Reset Enable Disable Mouse Emulation The following settings can also be controlled in Hotkey Setting Mode HSM Setting the Beeper Setting the HSM Hotkey S...

Страница 56: ...d release 3 Release Num Lock or 1 Hold down the Ctrl key 2 Press and release the F12 key 3 Release the Ctrl key When HSM is active A command line appears on the monitor screen The command line prompt...

Страница 57: ...ote In HSM KVM focus will not switch to a port if an invalid switch or port number is entered The hotkey command line will continue to display on the screen until you enter a valid switch and port num...

Страница 58: ...hat auto scanning is paused the command line displays AUTO SCAN PAUSED Pausing when you want to keep the focus on a particular computer is more convenient than exiting Auto Scan mode because when you...

Страница 59: ...e Num Lock combination again While Skip mode is in effect ordinary keyboard and mouse functions are suspended only Skip mode compliant keystrokes can be input You must exit Skip mode in order to regai...

Страница 60: ...ntrol on the computer after pressing F5 perform a console keyboard and mouse reset Hotkey Beeper Control The beeper see Activate Beeper page 39 can be hotkey toggled on and off The default setting is...

Страница 61: ...cond then the message disappears and you automatically exit HSM Port OS Control A port s operating system can be changed to match that of the computer attached to the port To change a port s operating...

Страница 62: ...you press Enter the command line displays RESET TO DEFAULT SETTING for one second then the message disappears and you automatically exit HSM Video DynaSync Video DynaSync is ATEN s exclusive technolog...

Страница 63: ...Mouse Emulation Control The default setting is enabled To disable do the following 1 Invoke HSM with the Num Lock or Ctrl F12 combination 2 Press M This procedure is a toggle Repeat to enable Note En...

Страница 64: ...can The KVM focus cycles from port to port at the default 5 second intervals A n Enter Starts Auto Scan at n second intervals n 0 255 seconds Note When n 0 the Auto Scan will not be activated H Toggle...

Страница 65: ...Remix mode M Enables Disables mouse emulation Skips to the previous computer on the list in skip mode Skips to the next computer on the list in skip mode Skips to the previous accessible port If the p...

Страница 66: ...CS19208 CS19216 User Manual 56 This Page Intentionally Left Blank...

Страница 67: ...he emulation mappings are listed in the table below Note When using key combinations press and release the first key Ctrl then press and release the activation key PC Keyboard Mac Keyboard Shift Shift...

Страница 68: ...ther keys The corresponding functions are shown in the table below Note When using key combinations press and release the first key Ctrl then press and release the activation key PC Keyboard Sun Keybo...

Страница 69: ...Setup Install a HyperTerminal application on a computer that is not part of the installation which will be used to control the switch via the RS 232 connection HyperTerminal applications can be downl...

Страница 70: ...gnments Pin assignments for the CS19208 CS19216 s Firmware Upgrade Port that is used for connecting to a serial terminal are given in the table below Pin Assignment 1 TXD Transmit Data RJ 11 Female 2...

Страница 71: ...tablish a HyperTerminal session using the instructions below 1 Open the HyperTerminal application and configure the port settings for COM1 port then click OK Bits per Second 19200 Data Bits 8 Parity N...

Страница 72: ...ons OSD hotkeys and remote control commands will be disabled until the RS 232 control is disabled Verification After entering a command a verification message appears as shown below at the end of the...

Страница 73: ...to set Parameters to create a Command Formulas Command Control Name Number Enter Parameters Login Command The available formula for the Login command is as follows 1 Command Control Name Number Enter...

Страница 74: ...rmula to set Parameters to create a Command Formulas Command Enter Parameters Logout Command The available formula for the Logout command is as follows 1 Command Enter For example to logout of the CS1...

Страница 75: ...s after 2 minutes if no command is sent Use the Formula to set Parameters to create a Command Formulas Command Enter Parameters Open Close RS 232 Link Commands The available formulas for the Open Clos...

Страница 76: ...Commands The available formulas for the Set Baud Rate commands are as follows 1 Command Control Enter For example to set the baud rate to 19200 type the following baud 19200 Enter 2 Command Control En...

Страница 77: ...itch Port Commands The available formula for the Switch Port command is as follows 1 Command Control Enter For example to switch to port 2 type the following sw i02 Enter Note The Control command can...

Страница 78: ...available formulas for Hotkey Setting commands are as follows 1 Command Control Enter For example to change the HSM invoke key to Num Lock type the following hotkey num Enter 2 Command Control Enter...

Страница 79: ...Hotkey commands are as follows 1 Command Control Enter For example to change the OSD hotkey invoke key to Scroll Scroll type the following osdkey scroll Enter 2 Command Control Enter For example to c...

Страница 80: ...a Command Formulas Command Control Enter Parameters USB Reset Command The available formula for the USB Reset command is as follows 1 Command Control Enter For example to reset the USB connection typ...

Страница 81: ...and Formulas Command Control Enter Parameters Restore Default Value Command The available formula for the Restore Default Settings command is as follows 1 Command Control Enter For example to restore...

Страница 82: ...mand Formulas Command Control Enter Parameters Firmware Upgrade Command The available formula for the Firmware Upgrade command is as follows 1 Command Control Enter For example to enable firmware upgr...

Страница 83: ...he KVM Status command is as follows 1 Command Control Enter For example to display the CS19208 CS19216 s configuration status type the following status on Enter A message similar to the one below will...

Страница 84: ...ble formula for the KVM Status command is as follows 1 Command Control Enter For example to set the CS19208 CS19216 s EDID mode to ATEN default EDID type the following edid default Enter Command Descr...

Страница 85: ...ol Enter Parameters Broadcast Mode Command The available formula for the KVM Status command is as follows 1 Command Control Enter For example to enable the CS19208 CS19216 s broadcast mode type the fo...

Страница 86: ...CS19208 CS19216 User Manual 76 This Page Intentionally Left Blank...

Страница 87: ...ecome available new firmware upgrade packages are posted on our website Check the website regularly to find the latest information and packages Downloading the Firmware Upgrade Package To download the...

Страница 88: ...the Firmware Upgrade Port of your switch 2 Shut down all the computers on the KVM installation 3 From your KVM switch console login to the OSD as the administrator see p 29 and select the F4 Admin fun...

Страница 89: ...or by opening a command line and entering the full path to it The Firmware Upgrade Utility welcome screen appears Note The screens shown in this section are for reference only The wording and layout...

Страница 90: ...you select a device in the list its description appears in the Device Description panel 5 Click Next to perform the upgrade If you enabled Check Firmware Version the Utility compares the device s fir...

Страница 91: ...tility installs the upgrade files without checking whether they are a higher level or not As the upgrade proceeds status messages appear in the Status Messages panel and the progress toward completion...

Страница 92: ...rade Utility After a successful completion the switches exit Firmware Upgrade Mode and reset themselves Upgrade Failed If the Upgrade Succeeded screen doesn t appear it means that the upgrade failed t...

Страница 93: ...ery do the following 1 Power off the switch 2 Connect the Firmware Upgrade Cable to its Firmware Upgrade Port 3 Slide the Firmware Upgrade Recovery Switch to the Recover position 4 Power the switch ba...

Страница 94: ...ation page 78 and follow steps 1 3 2 When you have selected the F4 Admin function scroll down to OSD Config Backup Restore Press Enter then select Enable to invoke OSD Config Backup Restore mode 3 Run...

Страница 95: ...red in the local computer If you have previously set a password for this feature enter the password in the provided field before clicking Restore A confirmation window appears click Yes to proceed 3 B...

Страница 96: ...CS19208 CS19216 User Manual 86 This Page Intentionally Left Blank...

Страница 97: ...unless adequate ventilation has been provided Never spill liquid of any kind on the device Unplug the device from the wall outlet before cleaning Do not use liquid or aerosol cleaners Use a damp cloth...

Страница 98: ...e has been dropped or the cabinet has been damaged The device exhibits a distinct change in performance indicating a need for service The device does not operate normally when the operating instructio...

Страница 99: ...fingers After a device is inserted into the rack carefully extend the rail into a locking position and then slide the device into the rack Do not overload the AC supply branch circuit that provides p...

Страница 100: ...y beforehand Product model number serial number and date of purchase Your computer configuration including operating system revision level expansion cards and software Any error messages displayed at...

Страница 101: ...Primary View units and the number of computers that they control CS19208 First Level CS19208 Second Level CS19208 First Level CS19216 Second Level PVs Computers 1 1 8 2 8 15 3 15 22 4 22 29 5 29 36 6...

Страница 102: ...1 16 10 72 79 2 16 23 11 79 86 3 23 30 12 86 93 4 30 37 13 93 100 5 37 44 14 100 107 6 44 51 15 107 114 7 51 58 16 114 121 8 58 65 17 121 128 9 65 72 PVs Computers PVs Computers 1 1 16 10 136 151 2 1...

Страница 103: ...reen F W Upgrade 1 x RJ11 Female Black Power 1 x DC Jack USB 3 1 Hub 2 x USB 3 1 Gen1 Type A Female Blue 2 x front Switches Port Selection 8 x Pushbutton 16 x Pushbutton Reset 1 x Semi recessed Pushbu...

Страница 104: ...can clear the login information with the following procedure 1 Power off the CS19208 CS19216 and remove its housing 2 Short the jumper labeled J29 3 Power on the switch 4 When the front panel LEDs fl...

Страница 105: ...tkeys and Settings Setting Default OSD Hotkey Scroll Lock Scroll Lock Invoking HSM Hotkey Number Lock Auto Scan Interval 5 seconds Mouse Emulation Enabled EDID Mode DisplayPort Monitor s EDID Beeper E...

Страница 106: ...will provide a repair service without charge during the Warranty Period If a product is detective ATEN will at its discretion have the option to 1 repair said product with new or repaired components o...

Страница 107: ...g 42 port 80 recovery 85 G GOTO 35 H Hot Plugging 27 Console Ports 27 KVM ports 27 Hotkey Beeper Control 52 53 Command Mode 38 OSD 37 Selecting the Active Port 49 Hotkey Mode exiting 48 Hotkey Port Co...

Страница 108: ...Operating Systems 5 OS Support 5 Restore Default Values 41 RoHS ii S Safety Instructions General 89 Rack Mounting 91 SCAN 45 Scan Duration 38 SCAN SKIP MODE 38 Screen Blanker 38 Selecting the Active...

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