Please check the below particulars before you contact the service center to notify an
abnormality of the monitor.
The window
doesn’t show
anything
Is the monitor power cord inserted?
Please connect the power cord correctly to the concent.
Is the power turned off?
Please press the power button.
Is the power turned on and the power pilot lamp blinking amber?
The monitor is in the power saving mode. Please therefore move the mouse or press
any key on the keyboard.
Is the message ‘Out Of Range’ shown?
If a power indicating lamp of amber color blinks, press any key to go back to previous
mode. As it passes over the frequency limit of horizon (31.5-80 kHz) and verticality
(60-75 Hz) in computer (video card), you’d reconfigure it as referring to the specification
of this manual. (If you install the monitor driver that we have provided, it won’t come up
with the message ‘OUT OF RANGE’.)
Is the message ‘No Input Signal’ shown?
It shows up as computer changes to power-saving mode or the signal cable between
computer and monitor isn’t rightly connected. Move your mouse or press keyboard
button. But it won’t still show you a right screen, then recheck a signal cable connection.
The color of the
window is not
normal
Has a discoloration (into 16 colors) of the screen occurred?
Set the number of colors to more than 256 colors. On the Windows 95/98/XP, perform
the following process [Control Panel]
▶
[Display]
▶
[Setting]
▶
[Color Table/Screen
Resolution]
▶
[256 Colors]
▶
[OK]
Do you see a spot on the screen?
You may see a few spots (in red, green, white and black) on the screen during the
operation. Occurrence of such a phenomenon is not a failure but a characteristic of the
LCD panel, and therefore has no relation to the performance of the monitor.
The window is
under a bias
toward one side, or
is not centrally
positioned
Is the positional adjustment made correctly?
Press the
AUTO
button, then the screen will be adjusted automatically into the optimal
state applicable to the current mode. If you are not satisfied with the auto adjustment,
you can directly adjust the H Position (Horizontal Position), V Position (Vertical
Position), and Clock (Horizontal Size) of the OSD menus.
Is the Phase adjustment made properly?
Press the
AUTO
button, then the screen will be adjusted automatically into the optimal
state applicable to the current mode. If you are not satisfied with the auto adjustment,
you may manually adjust the Phase (Focus) of the OSD menus.
A faint letter is shown,
or the phase is out of
focus. Noise is also
generated horizontally
Is the screen set in the best state?
While you are using this product in the mode of 1280 x 1024 and 60Hz, the best
condition of the screen is available. In the mode of VGA(640 x 480), SVGA(800 x 600)
or XGA (1024 x 768), the outline of a letter may be seen dimly or unevenly.
Troubleshooting/Specification
A.1 Troubleshooting
15
