A2X(W)/A20LTE IP Phone User Manual
ATCOM TECHNOLOGY CO., LIMITE
www.atcom.cn
94
7. FAQ
7.1. How to reset to factory
There are 3 methods for factory reset
：
1.
Factory reset via phone
：
a)
Press the key
b)
Select “Settings”, then press the soft key “Enter”
c)
Select “Advanced Settings”
，
then press the soft key“Enter”
d)
Input the access password, then press the soft key“Enter”
e)
Select “Reset to factory”
，
then press the soft key“Enter”
f)
Press the soft key“OK”
，
then the phone will be reboot and resumed to factory default
settings
2.
Factory reset via Web:
a)
Key in the IP address of phone with a browser,
b)
Access the webpage of phone as the role of “admin”, username/password is
admin/admin.
c)
Select“Phone”
d)
Select“Upgrade”
e)
Click the button “Reset to Factory”
f)
Click the button “OK”
3.
Factory reset during starting:
a)
Hold the key “*” and “#” while power on for 5 seconds
b)
The phone will be reboot and resumed to factory default setting
