Troubleshooting
Resetting the Camera
While the camera is plugged in, hold the Reset button on back of the camera.
1.
Hold until the LED light blinks (normally 6-8 seconds).
2.
The LED turns orange; wait approximately 40 seconds until the LED turns red again.
The camera is in pairing mode again.
Updating Your Home Network
In the event that you need to update your home Wi-Fi password or change to a new home Wi-Fi network, you must restore
the link between the Smart Sync Mobile App and your camera.
Restoring link between Smart Sync Mobile App and camera
1.
Reset the camera to enable pairing mode, follow the steps under the “Resetting the Camera” section.
2.
Delete (unpair) the camera from your Smart Sync Mobile App by following the steps under the
“Deleting a Camera” section.
3.
Pair the camera to your Smart Sync Mobile App by following the steps under the “Pairing a Camera to
Smart Sync Mobile App” section.
More Troubleshooting
For additional troubleshooting and FAQs visit:
www.att.com/mhealthbabymonitors