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VOICE COMMAND
PHONE AND CONTACT TROUBLESHOOTER
These are common questions users have about using Voice command
with their phones.
I can’t use Voice Command during a call
– Voice Command is
temporarily disabled during phone calls.
I say a contact name but it is not recognized –
• Contacts without phone numbers cannot be called. Make sure that
this contact has at least one phone number.
• Sometimes contacts are filed as a different name. Make sure that the
name displayed in the contact list is the same as the first, middle, last
name (or company) of the contact.
• Sometimes names have pronunciations that are not apparent to
Voice Command. Try changing the spelling of the name.
I can’t access my contacts
– Contacts may become unavailable due
to insufficient memory. Try increasing the amount of program memory,
or try synchronizing fewer contacts to the device.
Phone OFF/SIM Lock
– If you turn the phone off or have SIM lock
enabled, phone commands will be recognized, but will not work.
READING APPOINTMENTS TROUBLESHOOTER
Calendar reminders are not being announced
• Verify that the Announce Calendar Reminders option is enabled.
• If you want appointments announced during meetings, make sure
that the ‘Only during free time’ is not enabled.
• See Personalization for more information on these options.
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