AT&T MERLIN II Attendant, Руководство по установке

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3
Continue programming or dial *#to exit authorized
caller mode.
4
Dial # to disconnect.
PLAYING BACK
To confirm the recording of announcements, use the
ANNOUNCEMENTS
following procedure:
1
2
3
Dial
❉
5
followed by the appropriate announcement
code:
1 =
Day announcement
2 =
Night announcement
3 =
Transfer Fail announcement
4 =
Hold announcement
5 =
Connect announcement
You hear the renouncement as it was recorded.
Continue programming or dial *# to exit authorized
caller mode.
Dial # to disconnect.
DETERMINING THE The
MERLIN II Attendant is administered to transfer calls
ROUTING PLAN
one of two ways:
•
Blind Transfer
The
MERLIN II system control unit handles the
call
after the MERLIN II Attendant transfers the caller to
the route or extension number dialed. If the number
entered is invalid, the call is transferred to the
receptionist. If there is no answer, the call continues to
ring there and at the receptionist position until either
person answers or the caller hangs up.
The blind
transfer method should be used unless there
is another mute or extension a caller could logically
choose as an alternative. For example, a caller to a car
dealership who needs to make an appointment to have
Programming Features 2-9