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AT&T Voice DNA
®
Quick Reference Guide
for the Aastra
®
6731i Phone
Page 8
Not shared call presence—When a call is answered,
it becomes exclusive to the phone that answered it
and no longer appears on the other phones.
Call Forwarding
You can forward calls to other numbers. The
forward-to number can be an extension or any 10-
digit phone number.
AT&T Voice DNA provides these types of Call
Forwarding:
Call Forwarding Always
—All calls to your phone
are forwarded. This is also referred to as
Send All
Calls
.
Call Forwarding No Answer
—If you don't
answer, the call is forwarded.
Call Forwarding Busy
—Calls that come in while
your phone is busy are forwarded.
Another type of call forwarding,
Call Forwarding
Not Reachable
, applies when your phone can't be
reached by the AT&T Voice DNA network (not
simply when you don't answer or are busy). You
can set it up in advance.
Note:
Your AT&T Voice DNA Administrator
establishes your access to the
Call Forwarding
features. If you have any questions about your
access to
Call Forwarding
features, check with
your Administrator. If you have access to the AT&T
Voice DNA User Dashboard, you can manage
advanced call forwarding through your Dashboard.
For more information, see the “Manage Locate Me
Settings” help topic online.
Turn on Call Forwarding:
1.
When your phone is idle, enter
:
*72
for Call Forwarding Always.
*92
for Call Forwarding No Answer.
*62
for Call Forwarding Busy.
*94
for Call Forwarding Not Reachable.
2.
Enter the phone number to which calls will be
forwarded.
3.
Press
Send
.
A voice prompt confirms that Call Forwarding is turned
on.
Turn off Call Forwarding:
1.
When your phone is idle, enter:
*73
for Call Forwarding Always.
*93
for Call Forwarding No Answer.
*63
for Call Forwarding Busy.
*95
for Call Forwarding Not Reachable.
2.
Press
Send
.
A voice prompt confirms that
Call Forwarding
is turned
off.
