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AT&T Voice DNA
®
Quick Reference Guide
for the Aastra
®
6731i Phone
Page 6
always prompted and must enter an account code
when calling outside your organization.
Optional
—You can enter a feature access code
followed by the account code when calling outside
your organization.
1.
Enter
*50
.
2.
When prompted, enter the account code.
3.
Enter the phone number you want to call.
4.
Press
Send
.
Block and unblock Caller ID
When Caller ID is turned on, your number and
name appear on the phones you call. If permitted
by your organization, you can block your Caller ID
for a single call outside your organization. Or your
Administrator can block your line’s Caller ID for all
calls.
Note:
Your AT&T Voice DNA Administrator
determines the organization's practice for Caller ID
and Caller ID blocking.
Temporarily block Caller ID:
1.
Enter
*67
and the number you want to call.
2.
Press
Send
.
Temporarily unblock Caller ID:
1.
Enter
*82
and the number you want to call.
2.
Press
Send
.
Call transfer
You can transfer a call to any extension within your
organization or to any 10-digit phone number. Call
Transfer has two forms:
Blind transfer
—Transfers your call to the new
caller directly and drops you from the call.
Consultative transfer
—Enables you to speak with
the person you're transferring the call to before
you transfer the call. If there's no answer or the
person doesn't want to take the call, you can
cancel the transfer and talk with the caller.
Make a blind transfer:
1.
During a call, press the
Transfer
button.
2.
Enter the phone number to which the call will be
transferred.
3.
Press the
Transfer
button.
The call is transferred and you're dropped from the call.
Make a consultative transfer:
1.
During a call, press the
Transfer
button.
2.
Enter the phone number to which the call will be
transferred.
3.
Wait for the person to answer, and then speak.
4.
If the person agrees to accept the call, press the
Transfer
button again. The call is then transferred
from your phone.
If the person isn't available or doesn't want to accept the
transferred call, press the
Cancel
soft key to resume the
original call.
Conference calls
You can conduct a conference call with 3
participants from your phone.
Note:
If you have a Premium feature package, you
can conduct a call with up to 15 participants from
the AT&T Voice DNA User. For more information,
see the “Place a Conference Call from the User
Make a 3-way conference call by phone:
1.
Call the first person.
2.
After the first person answers, press the
Conference
button. The call is placed on hold.
3.
Call the second person.
4.
When the second person answers, press the
Conference
button to establish the conference.
