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If this answering system does not work properly, try the following suggestions. For
Customer Service, visit our website at
www.telephones.att.com
, or call 1 800 222–3111.
Please retain your receipt as your proof of purchase.
Display Screen is Blank
• Make sure the power cord is securely connected to both the answering system and an
electrical outlet not controlled by a wall switch.
Messages are Incomplete
• The system can accept messages up to three minutes long. If a caller leaves a very
long message, part of it might be lost when the system disconnects the call after
three minutes.
• If the caller pauses for more than seven seconds, the system stops recording and
disconnects the call.
• If the system’s memory fills up during a message, the system stops recording and
disconnects the call.
System Does Not Answer After Correct Number of Rings
• If the Toll Saver feature is on, the number of rings changes when you have new
messages waiting. See the FEATURE SETUP section of this manual.
• In some cases, the system might be affected by the ringing system used by the local
telephone company.
• If the system’s memory is full or the system is off, it answers after 10 rings.
System Will Not Record Messages
When memory is full, saved messages must be deleted before new messages can be
recorded.
Screen Display is in Wrong Language
Follow the directions on page 14 to set display screen language.
IN CASE OF DIFFICULTY
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