Asus RMA Pretest, Руководство пользователя

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ASUS Pretest Fixtures Pack Rev. 1.00
Copyright (C) ASUSTeK COMPUTER INC. All Rights Reserved.
Please read this document carefully; it contains important information about the “ASUS Pretest
Fixtures Pack (Rev. 1.00)”. Topics include:
- Customer Benefit
- Customer Responsibility
- Package Contents
Customer Benefit
Customers who have purchased the “ASUS Pretest Fixtures Pack” will obtain the advantage as shown
below:
1. Process RMA pretest on-site.
2. Process troubleshooting efficiently.
3. Reduce NDF(No Defect Found) rate and save shipping cost.
Save TAT(Turn Around Time). ASUS will keep auditing the return NDF rate monthly. If it keeps
under 10%, ASUS will provide higher RMA priority and 10 working days of TAT for customers who
have done the Pretest.
4. ASUS will provide one year non-periodical software update.
Customer Responsibility
Any documents, software, fixtures or know-how, which relates to the “ASUS Pretest Fixtures Pack” are
belong to ASUS confidential information. Customers must follow the items to purchase this package
and than get the advantage from it:
1. Sign the NDA(Non-Disclosure Agreement) before purchasing it.
2. Following ASUS RMA return procedure and fill in the necessary documents to
send the RMA products back to ASUS.
3. Provide test report to ASUS for future analysis.
4. All testing fixtures are forbidded to be resold.
Notice:
Customers who doesn’t follow the instruction to fill in & provide the necessary documents won’t get
higher RMA priority.ASUS have the right to decide whether to stop providing software updates to
customers.