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Chapter 4: Troubleshooting

4-4

Q3. A few of my Music files do not appear.

The media player supports the most common music file formats. However,

there are almost an infinite variety of bit rates and sample rates. If a file is not

displayed on the screen, it most likely uses an unsupported bit rate or sample

rate. Only use files with supported formats, bit rates, and sample rates.

USB storage device

Q1. I cannot find any of my music, movie, or photo files.

• Ensure that your USB storage device (USB Flash/USB HDD ) is not on

standby mode.

• Ensure that the files are supported file formats.

Q2. The media player does not recognize my USB storage device.

Problems with USB storage devices are caused by the USB driver or USB

cable. The media player may also need more time to detect the USB storage

device. Disconnect and reconnect the USB storage device, use a new USB

cable, or use another USB storage device.

Remote Control

Q1. The media player remote control is not working.

• Ensure that the batteries are properly inserted.
• The batteries may already be drained out. Replace the batteries with new

ones.

• Ensure that the path between the remote control and the media player is

not blocked.

• High-definition movies that are streamed via the network may not play

smoothly. You may also encounter some problems with using your remote

control such as lag and no response.

Содержание O!PLAY MINI PLUS

Страница 1: ...HD Media Player User Manual O PLAY MINI PLUS ...

Страница 2: ...ERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE IN NO EVENT SHALL ASUS ITS DIRECTORS OFFICERS EMPLOYEES OR AGENTS BE LIABLE FOR ANY INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES INCLUDING DAMAGES FOR LOSS OF PROFITS LOSS OF BUSINESS LOSS OF USE OR DATA INTERRUPTION OF BUSINESS AND THE LIKE EVEN IF ASUS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES ARISING FROM ANY DEFECT OR ERROR I...

Страница 3: ...O PLAY Mini Plus HD Media Player 1 3 System requirements 1 3 Front panel 1 3 Rear panel 1 4 Remote control 1 5 Getting your O PLAY Mini Plus HD Media Player ready 1 8 Connecting the power adapter 1 8 Connecting devices to your HD media player 1 8 Starting for the first time 1 10 Chapter 2 Connecting to a network Wired connection 2 1 Connecting to a home network 2 1 Connecting to your Local Area Ne...

Страница 4: ...Playing a music file 3 6 Configuring the audio playback settings 3 7 Viewing photos 3 8 Photo control buttons on the remote control 3 8 Viewing photos 3 9 Viewing photos in slideshow mode 3 9 Setting the background music for the slideshow 3 10 Configuring the photo playback settings 3 10 Streaming online media 3 11 Online streaming from YouTube Leanback 3 11 Online streaming from Facebook 3 12 Onl...

Страница 5: ... Wired Wi Fi and Internet connection 4 6 Operation function failure 4 7 Appendices Notices A 1 GNU General Public License A 2 ASUS contact information A 8 ...

Страница 6: ...12Vdc 2A Safety information Danger of explosion if battery is incorrectly replaced Replace only with the same or recommended battery type Dispose of used batteries according to local regulations The lightning flash with arrowhead symbol within an equilateral triangle is intended to alert the user to the presence of uninsulated dangerous voltage within the product s enclosure that may be of suffici...

Страница 7: ...ot fit into your outlet consult an electrician for replacement of the outlet 10 Protect the power cord from being stepped on or compressed particularly at the point where it exits from the apparatus 11 Only use attachments accessories approved by the manufacturer 12 Use only with the cart stand tripod bracket or table specified by the manufacturer or sold with the apparatus When a cart is used use...

Страница 8: ...ncludes software DTS Inc All Rights Reserved License notice and trademark acknowledgement for DTS 2 0 Digital Out About this user guide How this user guide is organized Chapter 1 Getting started Provides basic information about your ASUS O PLAY Mini Plus HD Media Player Chapter 2 Connecting to a network Provides information on connecting your ASUS O PLAY Mini Plus HD Media Player to a network Chap...

Страница 9: ... product package may include optional documentation such as warranty flyers that may have been added by your dealer These documents are not part of the standard package Conventions used in this guide To enure that you perform certain tasks properly take note of the following symbols used throughout this user guide DANGER WARNING Information to prevent injury to yourself when completing a task CAUT...

Страница 10: ... ...

Страница 11: ...ds on your TV or entertainment system If any of the above items is damaged or missing contact your retailer Depending on region an HDMI cable may be included in the package Package contents O PLAY MINI PLUS HD Media Player Remote control with two AAA batteries AC power adapter and power cord Support CD User Manual utilities Quick Start Guide O Play Mini Plus HD Media Player HDMI cable Optional Com...

Страница 12: ... Digital Dolby Digital Plus Dolby TrueHD DTS Digital Surround PCM LPCM ID3 Tag Supported image formats JPEG BMP PNG GIF TIFF Supported subtitle formats SRT SUB SMI SSA TXT File systems FAT16 32 NTFS HFS HFS ext3 I O ports 1 x Power DC in input 1 x USB 2 0 port 1 x e SATA USB 2 0 Combo 1 x Gigabit LAN port 1000Mbps 1 x HDMI port 1 x Analog audio video output 1 x digital audio output S PDIF port 1 x...

Страница 13: ...Use the bundled composite AV cable to connect your HD media player to a standard TV 1 2 3 4 1 LED indicator Displays the status of the HD media player LED Status Description Power OFF The device is turned off Orange The device is on standby mode Blue The device is turned on 2 USB 2 0 port Connect a USB 2 0 device into this port 3 SD MMC MS xD combo card slot Insert the SD MMC MS xD card into this ...

Страница 14: ... port 4 Reset Button Use a pin or a paper clip to press this button to reset the device to its factory default settings 5 HDMI port Insert an HDMI cable into this port to connect to a high definition multimedia interface HDMI device 6 Analog Audio Video Output Insert a composite AV cable to connect to a television or other audio video equipment 7 Digital audio output S PDIF Insert an optical cable...

Страница 15: ...se through menus and select the media file to play view or listen to IMS 1 Navigation OK keys Mute 10 6 Share 4 Rewind 5 Previous 11 Volume up 12 Volume down 16 Shuffle 14 Zoom in Next 21 Stop 20 23 19 15 Option Forward Play Pause 25 Information 22 3 Netflix 13 Eject 24 Power on off Menu 9 DVD 2 7 Home Page 8 Return Subtitle 17 18 Audio ...

Страница 16: ...ss to share current content to Facebook 7 Home Page Press to return to the Home menu 8 Return Returns to the previous screen 9 Menu Press to display menu 10 Navigation OK keys Press the up down keys to move through the menu bar in a submenu Press the up down keys to decrease increase a numerical value Press the left right keys to move through the main menus in the Home screen Press the left right ...

Страница 17: ...disable audio output 17 Subtitle Press to configure the subtitle settings such as location size time language and color 18 Audio Press to select an audio track on a HDD USB ODD file 19 Option Press to select the movie music and photo effects 20 Next Goes to the next media file 21 Stop Press to stop playback 22 Forward Press to forward playback 23 Play Pause Toggles between playback and pause 24 Ej...

Страница 18: ...o a power source Connecting devices to your HD media player To connect devices to your HD media player 1 Do any of the following to connect a display to your HD media player Use an HDMI cable to connect your HD media player to an HDTV or an HDMI monitor Depending on your region an HDMI cable may be included in your HD media player s package Getting your O PLAY Mini Plus HD Media Player ready ...

Страница 19: ...le hard disk drive or a USB flash disk to the USB port at the front panel of your HD media player Insert a memory card such as a SD MMC MS xD card into the appropriate card slot at the front panel of your HD media player Use the bundled composite AV cable to connect your HD media player to a standard TV 3 Use the S PDIF cable to connect your audio system to your HD media player ...

Страница 20: ...rst time 1 Turn on your HD media player and your HDTV TV or HDMI monitor If you are using an HDTV or standard TV set your HDTV TV to video mode If you are using an HDMI monitor ensure that the monitor s display resolution is set to HDMI 2 The Setup Wizard appears Follow the onscreen instructions to complete the setup process Refer to the documentation that came with your HDMI monitor Use the remot...

Страница 21: ...to a home network or a local area netwok LAN Connecting to a home network To connect to your network 1 Connect one end of the RJ 45 cable to the LAN port at the back of your HD media player and the other end to the LAN port of the router 2 Connect your computer and other necessary devices to your router Refer to the documentation that came with your router ...

Страница 22: ...e to Setup then press 6 Select Fix IP Manual as your setup type Key in the IP Address and Subnet Mask using the navigation keys Use the up down keys to increase decrease a numerical value 3 Connect all the necessary devices to your HD media player For more details refer to the section Connecting devices to your HD media player in Chapter 1 ...

Страница 23: ...r should be on the same workgroup and subnet But your HD media player and your computer must have different IP addresses If you want to access shared network files ensure that the computer s files are shared on the network For more details refer to the section Sharing files over the network in this chapter At the confirmation message select OK to save the setting or CANCEL to discard the setting O...

Страница 24: ...use the Fix IP address default settings IP Address 192 168 0 2 Subnet mask 255 255 255 0 You may also obtain the IP address and subnet mask from your Internet Service Provider ISP The IP addresses of your HD media player and your computer should be in the same workgroup and subnet But your HD media player and your computer must have different IP addresses If you cannot connect to your LAN contact ...

Страница 25: ...mputers may come with built in wireless capability Refer to the documentation that came with your computer 2 You may configure the IP settings on your computer For more details refer to the section Configuring the network clients in this chapter Use the following default IP settings IP address 192 168 59 xxx where xxx can be any number between 2 and 254 Ensure that the IP address is not being used...

Страница 26: ...You may now start to access files from a network computer s shared folder Configuring the network clients Setting an IP address for wired or wireless client 1 To access the ASUS HD media player you must have the correct TCP IP settings on your wired or wireless clients or computers Ensure that the clients IP addresses are within the same workgroup and subnet as the HD media player 2 Follow the ins...

Страница 27: ...ct Internet Protocol TCP IP then click Properties 3 Select Obtain an IP address automatically if you want the IP settings to be assigned automatically 4 Click OK when done Windows Vista OS 1 Click Start Control Panel Network and Sharing Center Right click Local Area Connection then select Properties 2 Select Internet Protocol Version 4 TCP IPv4 then click Properties ...

Страница 28: ...dows 7 OS 1 Click Start Control Panel Network and Internet Network and Sharing Center In the View your active networks item click Local Area Connection then select Properties 2 Select Internet Protocol Version 4 TCP IPv4 then click Properties 3 Select Obtain an IP address automatically if you want the IP settings to be assigned automatically 4 Click OK when done ...

Страница 29: ... network via wired or wireless connection For more details on connecting to a network refer to the section Wired connection or Wireless connection 2 From the Home screen press the left right keys to navigate to Setup then press 3 From the Setup screen click Virtual AP Setup 4 Set up your network s password and select your region ...

Страница 30: ... to Wireless Connect to a Wi Fi network and extend your Wi Fi signal Bridge to Ethernet Connect to a wired network and share Wi Fi signal Virtual AP only Connect your device to your O PLAY MINI PLUS and set up a wireless local area network 6 From the Setup screen click Device Name and select the device that you want to connect to ...

Страница 31: ...are folders 1 Click Start Control Panel Network and Internet Connection Network Setup Wizard To share files under Windows XP OS 2 Select Turn on file and printer sharing 3 When done click Finish 1 On your computer select the folder containing the files that you want to share 2 Right click the selected folder and select Sharing and Security ...

Страница 32: ...you want to share 2 Right click the selected folder and select Share 3 In the File Sharing screen select the network user that you want to share files with from the dropdown list then click Add 4 To set permissions for the network user select any of these permission levels from the dropdown list under Permission Level Reader Select this option if you want the user to have read only access rights t...

Страница 33: ...trict access to the Public folder only to people with user accounts and passwords on your computer 1 Click Control Panel Network and Internet Network and Sharing Center to launch the Network and Sharing Center 2 From the Password protected sharing dropdown list select Turn on password protected sharing 3 When done click Apply To set the user s access level to the Public folder 1 Click Control Pane...

Страница 34: ...ptions Change advanced sharing settings To share files under Windows 7 OS 1 On your computer select the folder containing the files that you want to share 2 Right click the folder and select Properties 3 Click Sharing tab Advanced Sharing 2 Ensure that the following options are correctly selected Turn on network discovery Turn on file and printer sharing Media streaming is off Allow Windows to man...

Страница 35: ...ASUS O PLAY MINI PLUS HD Media Player 2 15 4 Check the Share this folder item then click Permissions 5 Select the network user that you want to share files to and set the access control options ...

Страница 36: ...click Done To share a folder under Mac OSX 1 Click Apple menu System Preferences Click Sharing 2 On the Service column tick File Sharing 3 On the Shared Folders panel add folders by clicking the and selecting folders 4 Select the user account Everyone 5 Repeat steps 2 3 to share other folders 6 When done click Options ...

Страница 37: ...g service package using your Software Package Manager before sharing folders on the network Ensure that the Linux machine is set up correctly on the network and allows file sharing and user access 1 Using your file manager right click on the folder you would like to share on the network 2 Click Sharing Options 3 Tick Share this folder ...

Страница 38: ...Chapter 2 Connecting to a network 2 18 ...

Страница 39: ...your O PLAY Mini Plus HD Media Player The Home screen The Home screen includes these main options Photos Music Movies Setup IMS and File Manager File Manager allows you to view all your media files in your storage devices ...

Страница 40: ...e to the item that you want to configure 4 Press the left right keys to change to a different category 5 Press to save or press to cancel the settings mode Use the up down keys to increase decrease a numerical value if necessary To configure the O PLAY Mini Plus HD Media Player settings 1 From the Home screen press the left right keys to navigate to Setup then press Configuring the O PLAY Mini Plu...

Страница 41: ... the playback Press repeatedly to change the rewinding speed to x1 5 x2 x4 x8 x16 x32 or normal speed x1 Press to forward the playback Press repeatedly to change the forward speed to x1 5 x2 x4 x8 x16 x32 or normal speed x1 Press to stop the playback Press to configure the video playback settings Press to increase the volume Press to decrease the volume Press to return to the previous video file P...

Страница 42: ...ource of your movie file then press 3 Use the up down keys to locate the movie that you want to play Press or to play the movie You may press the Option key to choose the movie effect Playing a movie To play a movie 1 From the Home screen press the left right keys to navigate to Movies then press ...

Страница 43: ...the playback Press repeatedly to change the rewinding speed to x1 5 x2 x4 x8 x16 x32 or normal speed x1 Press to forward the playback Press repeatedly to change the forward speed to x1 5 x2 x4 x8 x16 x32 or normal speed x1 Press to stop the playback Press to configure the music playback settings Press to increase the volume Press to decrease the volume Press to return to the previous music file Pr...

Страница 44: ...c file To play a music file 1 From the Home screen press the left right keys to navigate to Music then press 2 Using the up down keys select the source of your music file then press 3 Use the up down keys to locate the music that you want to play Press or to play the music ...

Страница 45: ...epeat All and Shuffle Loop Press to confirm the selection To configure the audio settings from the Setup mode 1 From the Home screen press the left right keys to navigate to Setup then press 2 Navigate to Audio then press the up down keys to select from these audio mode settings Night Mode Select this setting if you want to listen to music at night without disturbing others HDMI Output Select this...

Страница 46: ...ay the photo s file information Press to return to the previous screen Press to toggle between photo playback and pause Press to stop the playback Press to configure the photo playback settings Press to increase the volume Press to decrease the volume Press to return to the previous photo Press to go to the next photo Press to disable audio output ...

Страница 47: ...oto then press Locate the photo that you want to view 3 Press to browse the photos Press to view the photos in slideshow mode Viewing photos in slideshow mode To view photos in slideshow mode 1 When the selected photo is displayed in full screen press on the remote control to start the slideshow Photos in the same source folder will be displayed in order 2 Press to pause the slideshow Press or to ...

Страница 48: ... 2 Press the up down keys to navigate to the function that you want to configure Press to enter its submenu to confirm the selection 3 Navigate to the desired option then press to save or press to cancel the settings mode Setting the background music for the slideshow To set the background music for the slideshow 1 Before viewing photos go to Music and play music files first 2 Press to return to t...

Страница 49: ...the user manual included in the support CD ASUS disclaims all responsibility if an online media service suspends or terminates its service without prior notice The online content is constantly added and updated Visit the ASUS website at http www asus com for the latest information Some Internet media services such as Netflix are only available in specific countries or areas Please check the respec...

Страница 50: ...ur O PLAY Mini Plus to your Facebook account To stream from Facebook 1 From the Home screen press the left right keys to navigate to IMS then press 2 Select Facebook and press 3 Sign in to your Facebook account You can now stream photos and videos from your Facebook account to your external display If you do not have an existing Facebook account create a Facebook account on the Facebook website at...

Страница 51: ... navigate to IMS then press 2 Select Netflix and press or press the Netflix hot key on the remote control to launch Netflix 4 Sign into your Netflix account for the first time 5 Press the navigation keys to select from a variety of movies and TV shows 3 Select Yes if you have an existing Netflix account and press ...

Страница 52: ...ose Yes the system will direct you to the channel list page of the IMS menu If you choose No the pop up window will disappear and stay in the same screen To deactivate the Netflix device 2 A pop up message appears showing the ESN code and confirming if you want to deactivate the Netflix device or not Select Yes and press to deactivate the device 1 Select Netflix Deactivate from the MISC page of th...

Страница 53: ...reen press the left right keys to navigate to File Manager then press 2 Locate the file or folder that you want to rename from any of these sources USB and Card Reader or Network 3 Press the green button edit and select Rename 4 To key in the new name for your file or folder use the navigation keys to move through the virtual keyboard 5 When you have entered the new name navigate to the OK button ...

Страница 54: ...Chapter 3 Using your O PLAY MINI PLUS HD Media Player 3 16 ...

Страница 55: ...tage or exposure to extreme temperatures Disconnect the media player s power adapter and wait a few minutes before you reinsert the player s power adapter directly into an outlet Turn on the media player again If the problem still exists contact your retailer Q2 The TV screen is blank and the media player power LED remains off Ensure that the TV is turned on Ensure that the media player s power ad...

Страница 56: ...t the TV system setting matches the system used in your country Ensure that the correct video resolution option is selected Q5 I cannot find any of my music movie or photo files Ensure that your media server such as a USB storage device or your computer is switched on and that the device is not on standby mode If you are on a wired network check that the Ethernet cable is properly attached to the ...

Страница 57: ... the volume on the entertainment unit is not on mute mode Go to Setup Audio and ensure that you have enabled the correct Digital Output setting For more details refer to the section Configuring the audio playback settings If you are watching a video that supports multiple audio channels press the Option key on the remote control and select Audio to ensure that the required audio channel is display...

Страница 58: ...rmats Q2 The media player does not recognize my USB storage device Problems with USB storage devices are caused by the USB driver or USB cable The media player may also need more time to detect the USB storage device Disconnect and reconnect the USB storage device use a new USB cable or use another USB storage device Remote Control Q1 The media player remote control is not working Ensure that the ...

Страница 59: ... ASUS support site Drivers and Download to download the latest firmware at http support asus com download download aspx SLanguage en us 2 Use a USB flash drive loaded with latest firmware and follow the instructions on the included PDF to upgrade the firmware If you are still unable to update the firmware reset the system and perform the upgrade process again The firmware update manual is availabl...

Страница 60: ... you want to connect to Q3 Movies streamed via the Wi Fi network does not run smoothly Possible causes may be Slow connection or high Internet traffic Interference from several sources such as other wireless network devices Bluetooth devices wireless phones or even microwave ovens Q4 I cannot connect to the wired network You need to select either DHCP AUTO IP or Manual setting Fixed IP as your set...

Страница 61: ...server or a computer attached to a domain While it is certainly possible our technical support will be unable to provide assistance regarding this configuration Contact your domain administrator or Microsoft Support for assistance Q9 Can I access other online media websites No You can only access the online media services offered on your ASUS O PLAY Mini Plus HD Media Player Please note that the c...

Страница 62: ...Chapter 4 Troubleshooting 4 8 ...

Страница 63: ... a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with manufacturer s instructions may cause harmful interference to radio communications However there is n...

Страница 64: ...se visit our web site for updated information Note that we do not offer direct support for the distribution GNU GENERAL PUBLIC LICENSE Version 2 June 1991 Copyright C 1989 1991 Free Software Foundation Inc 59 Temple Place Suite 330 Boston MA 02111 1307 USA Everyone is permitted to copy and distribute verbatim copies of this license document but changing it is not allowed Preamble The licenses for ...

Страница 65: ... we want to make certain that everyone understands that there is no warranty for this free software If the software is modified by someone else and passed on we want its recipients to know that what they have is not the original so that any problems introduced by others will not reflect on the original authors reputations Finally any free program is threatened constantly by software patents We wis...

Страница 66: ...nged the files and the date of any change b You must cause any work that you distribute or publish that in whole or in part contains or is derived from the Program or any part thereof to be licensed as a whole at no charge to all third parties under the terms of this License c If the modified program normally reads commands interactively when run you must cause it when started running for such int...

Страница 67: ...g source code This alternative is allowed only for noncommercial distribution and only if you received the program in object code or executable form with such an offer in accord with Subsection b above The source code for a work means the preferred form of the work for making modifications to it For an executable work complete source code means all the source code for all modules it contains plus ...

Страница 68: ...would not permit royalty free redistribution of the Program by all those who receive copies directly or indirectly through you then the only way you could satisfy both it and this License would be to refrain entirely from distribution of the Program If any portion of this section is held invalid or unenforceable under any particular circumstance the balance of the section is intended to apply and ...

Страница 69: ...rivatives of our free software and of promoting the sharing and reuse of software generally NO WARRANTY 11 BECAUSE THE PROGRAM IS LICENSED FREE OF CHARGE THERE IS NO WARRANTY FOR THE PROGRAM TO THE EXTENT PERMITTED BY APPLICABLE LAW EXCEPT WHEN OTHERWISE STATED IN WRITING THE COPYRIGHT HOLDERS AND OR OTHER PARTIES PROVIDE THE PROGRAM AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESSED OR IMPLIED I...

Страница 70: ...hone 1 510 739 3777 Fax 1 510 608 4555 Web site usa asus com Technical Support Telephone 1 812 282 2787 Support fax 1 812 284 0883 Online support support asus com ASUS COMPUTER GmbH Germany and Austria Address Harkort Str 21 23 D 40880 Ratingen Germany Fax 49 2102 959911 Web site www asus de Online contact www asus de sales Technical Support Component Telephone 49 1805 010923 System Notebook Eee L...

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