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6 Troubleshooting

This chapter provides solutions for issues you may encounter with
your router. If you encounter problems that are not mentioned in
this chapter, visit the ASUS support site at:
http://support.asus.com/ for more product information and
contact details of ASUS Technical Support.

6.1 Basic Troubleshooting

If you are having problems with your router, try these basic steps
in this section before looking for further solutions.

Upgrade Firmware to the latest version.

1. Launch the Web GUI. Go to

Advanced Settings

>

Administration

>

Firmware Upgrade

tab. Click

Check

to

verify if the latest firmware is available.

2. If the latest firmware is available, visit the ASUS global website

at http://www.asus.com/Networks/Wireless_Routers/RT-

AC86U/#download to download the latest firmware.

3. From the

Firmware Upgrade

page, click

Browse

to locate the

firmware file.

4. Click

Upload

to upgrade the firmware.

Restart your network in the following sequence:

1.  Turn off the modem.
2.  Unplug the modem.
3.  Turn off the router and computers.
4.  Plug in the modem.
5.  Turn on the modem and then wait for 2 minutes.
6.  Turn on the router and then wait for 2 minutes.
7.  Turn on computers.

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Содержание 90IG0401-BU9000

Страница 1: ...User Guide RT AC86U Wireless AC 2900 Dual Band Gigabit Router ...

Страница 2: ...RTICULAR PURPOSE IN NO EVENT SHALL ASUS ITS DIRECTORS OFFICERS EMPLOYEES OR AGENTS BE LIABLE FOR ANY INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES INCLUDING DAMAGES FOR LOSS OF PROFITS LOSS OF BUSINESS LOSS OF USE OR DATA INTERRUPTION OF BUSINESS AND THE LIKE EVEN IF ASUS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES ARISING FROM ANY DEFECT OR ERROR IN THIS MANUAL OR PRODUCT SPECIFICA...

Страница 3: ...e Web GUI 15 2 2 Quick Internet Setup QIS with Auto detection 16 2 3 Connecting to your wireless network 19 3 Configuring the General settings 20 3 1 Using the Network Map 20 3 1 1 Setting up the wireless security settings 21 3 1 2 Managing your network clients 23 3 1 3 Monitoring your USB device 24 3 2 Creating a Guest Network 27 3 3 AiProtection 29 3 3 1 Network Protection 30 3 3 2 Setting up Pa...

Страница 4: ...Access 53 3 7 3 Smart Sync 54 4 Configuring the Advanced Settings 55 4 1 Wireless 55 4 1 1 General 55 4 1 2 WPS 57 4 1 3 Bridge 59 4 1 4 Wireless MAC Filter 61 4 1 5 RADIUS Setting 62 4 1 6 Professional 63 4 2 LAN 66 4 2 1 LAN IP 66 4 2 2 DHCP Server 67 4 2 3 Route 69 4 2 4 IPTV 70 4 3 WAN 71 4 3 1 Internet Connection 71 4 3 2 Dual WAN 74 4 3 3 Port Trigger 75 4 3 4 Virtual Server Port Forwarding ...

Страница 5: ...rewall 88 4 7 Administration 89 4 7 1 Operation Mode 89 4 7 2 System 90 4 7 3 Firmware Upgrade 91 4 7 4 Restore Save Upload Setting 92 4 8 System Log 93 5 Utilities 94 5 1 Device Discovery 94 5 2 Firmware Restoration 95 5 3 Setting up your printer server 96 5 3 1 ASUS EZ Printer Sharing 96 5 3 2 Using LPR to Share Printer 100 5 4 Download Master 105 5 4 1 Configuring Bit Torrent download settings ...

Страница 6: ... Troubleshooting 108 6 1 Basic Troubleshooting 108 6 2 Frequently Asked Questions FAQs 110 Appendices 119 Notices 119 ASUS Contact information 133 Networks Global Hotline Information 134 Table of contents ...

Страница 7: ...ity to handle 300 000 sessions and the ASUS Green Network Technology which provides up to 70 power saving solution 1 2 Package contents NOTES If any of the items is damaged or missing contact ASUS for technical inquiries and support Refer to the ASUS Support Hotline list at the back of this user manual Keep the original packaging material in case you would need future warranty services such as rep...

Страница 8: ...hing Transmitting or receiving data via wireless connection 5GHz LED Off No 5GHz signal On Wireless system is ready Flashing Transmitting or receiving data via wireless connection Power LED Off No power On Device is ready Flashing slow Rescue mode Power button Press this button to power on or off the system Power DC IN port Insert the bundled AC adapter into this port and connect your router to a ...

Страница 9: ... 75A current Operating Temperature 0 40o C Storage 0 70o C Operating Humidity 50 90 Storage 20 90 USB 3 0 port Insert USB 3 0 devices such as USB hard disks or USB flash drives into this port WAN Internet port Connect a network cable into this port to establish WAN connection LAN 1 4 ports Connect network cables into these ports to establish LAN connection ...

Страница 10: ...om direct sunlight Keep the device away from 802 11g or 20MHz only Wi Fi devices 2 4GHz computer peripherals Bluetooth devices cordless phones transformers heavy duty motors fluorescent lights microwave ovens refrigerators and other industrial equipment to prevent signal interference or loss Always update to the latest firmware Visit the ASUS website at http www asus com to get the latest firmware...

Страница 11: ...o your computer to connect to the network With its dual band technology your wireless router supports 2 4GHz and 5GHz wireless signals simultaneously This allows you to do Internet related activities such as Internet surfing or reading writing e mail messages using the 2 4GHz band while simultaneously streaming high definition audio video files such as movies or music using the 5GHz band Some IEEE...

Страница 12: ...connect the cables wires from your existing modem setup If your modem has a backup battery remove it as well Reboot your cable modem and computer recommended 1 6 1 Wired connection NOTE You can use either a straight through cable or a crossover cable for wired connection To set up your wireless router via wired connection 1 Insert your wireless router s AC adapter to the DC IN port and plug it to ...

Страница 13: ...r s WAN port 4 Insert your modem s AC adapter to the DC IN port and plug it to a power outlet 1 6 2 Wireless connection To set up your wireless router via wireless connection 1 Insert your wireless router s AC adapter to the DC IN port and plug it to a power outlet 2 Using the bundled network cable connect your modem to your wireless router s WAN port RT AC86U Laptop Tablet Smart phone 1 Internet ...

Страница 14: ... an IEEE 802 11a b g n ac WLAN adapter on your computer NOTES For details on connecting to a wireless network refer to the WLAN adapter s user manual To set up the security settings for your network refer to the section Setting up the wireless security settings in Chapter 3 of this user manual ...

Страница 15: ...sions To log into the web GUI 1 On your web browser manually key in the wireless router s default IP address http router asus com 2 Set up a password for your router to prevent unauthorized access NOTE If you are logging into the Web GUI for the first time you will be directed to the Quick Internet Setup QIS page automatically Navigation panel QIS Smart Connect Wizard Top command buttons Informati...

Страница 16: ...settings To use QIS with auto detection 1 Log into the Web GUI The QIS page launches automatically NOTE The wireless router s login username and password is different from the 2 4GHz 5GHz network name SSID and security key The wireless router s login username and password allows you to log into your wireless router s Web GUI to configure your wireless router s settings The 2 4GHz 5GHz network name...

Страница 17: ...r ISP connection type is Dynamic IP PPPoE PPTP and L2TP Key in the necessary information for your ISP connection type IMPORTANT Obtain the necessary information from your ISP about the Internet connection type for Automatic IP DHCP for PPPoE PPTP and L2TP ...

Страница 18: ... failed to detect your Internet connection type click Skip to manual setting and manually configure your connection settings 3 Assign the wireless network name SSID and security key for your 2 4GHz and 5 GHz wireless connection Click Apply when done 4 Your Internet and wireless settings are displayed Click Next to continue 5 Read the wireless network connection tutorial When done click Finish ...

Страница 19: ...reless network that you want to connect to then click Connect 3 You may need to key in the network security key for a secured wireless network then click OK 4 Wait while your computer establishes connection to the wireless network successfully The connection status is displayed and the network icon displays the connected status NOTES Refer to the next chapters for more details on configuring your ...

Страница 20: ...20 3 Configuring the General settings 3 1 Using the Network Map Network Map allows you to configure your network s security settings manage your network clients and monitor your USB device ...

Страница 21: ...e wireless security settings 1 From the navigation panel go to General Network Map 2 On the Network Map screen and under System status you can configure the wireless security settings such as SSID security level and encryption settings NOTE You can set up different wireless security settings for 2 4GHz and 5GHz bands 2 4GHz security settings 5GHz security settings ...

Страница 22: ...our wireless network If you select WPA Personal or WPA 2 Personal as the authentication method key in the WPA PSK key or security passkey IMPORTANT The IEEE 802 11n ac standard prohibits using High Throughput with WEP or WPA TKIP as the unicast cipher If you use these encryption methods your data rate will drop to IEEE 802 11g 54Mbps connection 5 Click Apply when done ...

Страница 23: ...work clients 1 From the navigation panel go to General Network Map tab 2 On the Network Map screen select the Clients icon to display your network client s information 3 To block a client s access to your network select the client and click the open lock icon ...

Страница 24: ... this feature you need to plug a USB storage device such as a USB hard disk or USB flash drive to the USB 3 0 2 0 ports on the rear panel of your wireless router Ensure that the USB storage device is formatted and partitioned properly Refer to the Plug n Share Disk Support List at http event asus com networks disksupport The USB ports support two USB drives or one printer and one USB drive at the ...

Страница 25: ...ser manual To monitor your USB device 1 From the navigation panel go to General Network Map 2 On the Network Map screen select the USB Disk Status icon to display your USB device s information 3 On the AiDisk Wizard field click GO to set up an FTP server for Internet file sharing NOTES For more details refer to the section 3 5 2 Using Servers Center in this user manual The wireless router works wi...

Страница 26: ...emoval of the USB disk may cause data corruption To safely remove the USB disk 1 From the navigation panel go to General Network Map 2 In the upper right corner click Eject USB disk When the USB disk is ejected successfully the USB status shows Unmounted ...

Страница 27: ...tworks without providing access to your private network NOTE The router supports up to six SSIDs three 2 4GHz and three 5GHz SSIDs To create a guest network 1 From the navigation panel go to General Guest Network 2 On the Guest Network screen select 2 4Ghz or 5Ghz frequency band for the guest network that you want to create 3 Click Enable ...

Страница 28: ...ttings 5 Assign a wireless name for your temporary network on the Network Name SSID field 6 Select an Authentication Method 7 If you select a WPA authentication method select a WPA Encryption 8 Specify the Access time or choose Limitless 9 Select Disable or Enable on the Access Intranet item 10 When done click Apply ...

Страница 29: ...iProtection provides real time monitoring that detects malware spyware and unwanted access It also filters unwanted websites and apps and allows you to schedule a time that a connected device is able to access the Internet ...

Страница 30: ...ss Configuring Network Protection To configure Network Protection 1 From the navigation panel go to General AiProtection 2 From the AiProtection main page click on Network Protection 3 From the Network Protection tab click Scan When done scanning the utility displays the results on the Router Security Assessment page ...

Страница 31: ...figure the items marked as No Weak or Very Weak To do this a Click an item NOTE When you click an item the utility forwards you to the item s setting page b From the item s security settings page configure and make the necessary changes and click Apply when done c Go back to the Router Security Assessment page and click Close to exit the page 5 To automatically configure the security settings clic...

Страница 32: ... AiProtection 2 From the AiProtection main page click on Network Protection 3 From the Malicious Sites Blocking pane click ON Vulnerability protection This feature resolves common exploits within the router configuration NOTE This function is automatically enabled if you run the Router Weakness Scan To enableVulnerability protection 1 From the navigation panel go to General AiProtection 2 From the...

Страница 33: ...er Weakness Scan To enableVulnerability protection 1 From the navigation panel go to General AiProtection 2 From the AiProtection main page click on Network Protection 3 From the Infected Device Prevention and Blocking pane click ON To configure Alert Preference 1 From the Infected Device Prevention and Blocking pane click Alert Preference 2 Select or key in the e mail provider e mail account and ...

Страница 34: ...ows you to control the Internet access time or set the time limit for a client s network usage To go to the Parental Controls main page 1 From the navigation panel go to General AiProtection 2 From the AiProtection main page click on the Parental Controls tab ...

Страница 35: ...he Parental Controls tab 3 From the EnableWeb Apps Filters pane click ON 4 When the End Users License Agreement EULA message prompt appears click I agree to continue 5 From the Client List column select or key in the client s name from the drop down list box 6 From the Content Category column select the filters from the four main categories Adult Instant Message and Communication P2P and FileTrans...

Страница 36: ...mit for a client s network usage NOTE Ensure that your system time is synchronized with the NTP server To configureTime Scheduling 1 From the navigation panel go to General AiProtection Parental Controls Time Scheduling 2 From the EnableTime Scheduling pane click ON ...

Страница 37: ...list box NOTE You may also key in the client s MAC address in the Client MAC Address column Ensure that the client name does not contain special characters or spaces as these may cause the router to function abnormally 4 Click to add the client s profile 5 Click Apply to save the settings ...

Страница 38: ... Monitor This feature allows you to monitor the bandwidth of WAN LAN and displays the upload and download speed of your connection Apps analysis To enable Apps analysis From the Bandwidth Monitor tab go to the Apps Analysis pane click ON ...

Страница 39: ... From the Enable Smart QoS pane click ON 3 Fill in the upload and download bandwidth fields NOTE Get the bandwidth information from your ISP You can also go to http speedtest net to check and get your bandwidth 4 Select the QoS Type Adaptive or Traditional for your configuration NOTE The definition of the QoS Type is displayed on the QoS tab for your reference 5 Click Apply ...

Страница 40: ...is feature displays the history and details of the sites or URLs that the client visited To view theWeb History 1 From the navigation panel go to General Adaptive QoS Web History tab 2 Optional Click Refresh to clear the list ...

Страница 41: ...e allows you to access the bandwidth usage and speed of your Internet wired or wireless networks It allows you to monitor network traffic in real time or on a daily basis It also offers an option to display the network traffic within the last 24 hours ...

Страница 42: ...less router Ensure that the USB storage device is formatted and partitioned properly Refer to the ASUS website at http event asus com 2009 networks disksupport for the file system support table 3 6 1 Using AiDisk AiDisk allows you to share files stored on a connected USB device through the Internet AiDisk also assists you with setting up ASUS DDNS and an FTP server To use AiDisk 1 From the navigat...

Страница 43: ... select Skip ASUS DDNS settings then click Next to skip the DDNS setting 5 Click Finish to complete the setting 6 To access the FTP site that you created launch a web browser or a third party FTP client utility and key in the ftp link ftp domain name asuscomm com you have previously created 3 Select the access rights that you want to assign to the clients accessing your shared data ...

Страница 44: ...vice or FTP share service You can also configure other settings for the USB disk in the Servers Center Using Media Server Your wireless router allows DLNA supported devices to access multimedia files from the USB disk connected to your wireless router NOTE Before using the DLNA Media Server function connect your device to the router s network ...

Страница 45: ...able the DLNA Media Server Media Server Status Displays the status of the media server Media Server Path Setting Select All Disks Shared or Manual Media Server Path Using Network Place Samba Share service Network Place Samba Share allows you to set up the accounts and permissions for the Samba service To use Samba share 1 From the navigation panel go to General USB application Media Services and S...

Страница 46: ... b Enter the folder name and click Add The folder that you created will be added to the folder list 2 Follow the steps below to add delete or modify an account To create a new account a Click to add new account b In the Account and Password fields key in the name and password of your network client Retype the password to confirm Click Add to add the account to the list ...

Страница 47: ... to share a specific file folder 4 Click Apply to apply the changes Using the FTP Share service FTP share enables an FTP server to share files from USB disk to other devices via your local area network or via the Internet IMPORTANT Ensure that you safely remove the USB disk Incorrect removal of the USB disk may cause data corruption To safely remove the USB disk refer to the section Safely removin...

Страница 48: ...a specific folder W Select to assign write only access for a specific folder R Select to assign read only access for a specific folder No Select this option if you do not want to share a specific folder 3 If you prefer you can set the Allow anonymous login field to ON 4 In the Maximum number of concurrent connections field key in the number of devices that can simultaneously connect to the FTP sha...

Страница 49: ...elect your Internet Service Provider ISP from the dropdown list APN Access Point Name service optional Contact your 3G 4G service provider for detailed information Dial Number and PIN code The 3G 4G provider s access number and PIN code for connection NOTE PIN code may vary from different providers Username Password The username and password will be provided by the 3G 4G network carrier USB Adapte...

Страница 50: ...allows you to save sync share and access your files To use AiCloud 1 From Google Play Store or Apple Store download and install the ASUS AiCloud app to your smart device 2 Connect your smart device to your network Follow the instructions to complete the AiCloud setup process ...

Страница 51: ...d disk 1 Insert a USB storage device into the wireless router 2 Turn on Cloud Disk 3 Go to https router asus com and enter the router login account and password For better user experience we recommend that you use Google Chrome or Firefox ...

Страница 52: ...loud Disk files on devices connected to the network NOTE When accessing the devices that are connected to the network you need to enter the device s user name and password manually which will not be saved by AiCloud for security reason ...

Страница 53: ...rk via your router s domain name NOTES You can create a domain name for your router with ASUS DDNS For more details refer to section 4 3 6 DDNS By default AiCloud provides a secure HTTPS connection Key in https yourASUSDDNSname asuscomm com for a very secure Cloud Disk and Smart Access usage ...

Страница 54: ... Smart Sync 1 Launch AiCloud click Smart Sync Go 2 Select ON to enable Smart Sync 3 Click Add new account 4 Enter your ASUS WebStorage account password and select the directory that you want to sync with WebStorage 5 Click Apply ...

Страница 55: ...ngs 1 From the navigation panel go to Advanced Settings Wireless General tab 2 Select 2 4GHz or 5GHz as the frequency band for your wireless network 3 If you want to use the Smart Connect function move the slider to ON in the Enable Smart Connect field This function automatically connect the clients in your network to the appropriate band 2 4GHz or 5GHz for optimal speed ...

Страница 56: ... that can connect to your wireless router Auto Select Auto to allow 802 11ac 802 11n 802 11g and 802 11b devices to connect to the wireless router N only Select N only to maximize wireless N performance This setting prevents 802 11g and 802 11b devices from connecting to the wireless router Legacy Select Legacy to allow 802 11b g n devices to connect to the wireless router Hardware that supports 8...

Страница 57: ...de or WPS button NOTE Ensure that the devices support WPS To enableWPS on your wireless network 1 From the navigation panel go to Advanced Settings Wireless WPS tab 2 In the EnableWPS field move the slider to ON 3 WPS uses 2 4GHz by default If you want to change the frequency to 5GHz turn OFF the WPS function click Switch Frequency in the Current Frequency field and turn WPS ON again ...

Страница 58: ...wireless router b Press the WPS button on your wireless device This is normally identified by the WPS logo NOTE Check your wireless device or its user manual for the location of the WPS button c The wireless router will scan for any available WPS devices If the wireless router does not find any WPS devices it will switch to standby mode 5 To set up WPS using the Client s PIN code follow these step...

Страница 59: ...r wireless devices or stations to access your ASUS wireless router It can also be considered as a wireless repeater where your ASUS wireless router communicates with another access point and other wireless devices To set up the wireless bridge 1 From the navigation panel go to Advanced Settings Wireless WDS tab 2 Select the frequency band for the wireless bridge ...

Страница 60: ...In the Connect to APs in list field click Yes if you want to connect to an Access Point listed in the Remote AP List 5 By default the operating control channel for the wireless bridge is set to Auto to allow the router to automatically select the channel with the least amount of interference You can modify the Control Channel from Advanced Settings Wireless General tab NOTE Channel availability va...

Страница 61: ...Settings Wireless Wireless MAC Filter tab 2 Tick Yes in the Enable Mac Filter field 3 In the MAC Filter Mode dropdown list select either Accept or Reject Select Accept to allow devices in the MAC filter list to access to the wireless network Select Reject to prevent devices in the MAC filter list to access to the wireless network 4 On the MAC filter list click the Add button and key in the MAC add...

Страница 62: ...entication mode is set to WPA Enterprise or WPA2 Enterprise NOTE Please refer to section 4 1 1 General section for configuring your wireless router s Authentication Mode 2 From the navigation panel go to Advanced Settings Wireless RADIUS Setting 3 Select the frequency band 4 In the Server IP Address field key in your RADIUS server s IP Address 5 In the Server Port field key in the server port 6 In...

Страница 63: ...y band that the professional settings will be applied to Enable Radio Select Yes to enable wireless networking Select No to disable wireless networking 4 1 6 Professional The Professional screen provides advanced configuration options NOTE We recommend that you use the default values on this page ...

Страница 64: ...ul if many guests frequently join or leave your network Select Yes to enable this feature or select No to disable Multicast rate Mbps Select the multicast transmission rate or click Disable to switch off simultaneous single transmission PreambleType Preamble Type defines the length of time that the router spent for CRC Cyclic Redundancy Check CRC is a method of detecting errors during data transmi...

Страница 65: ...ndicating that a data packet is awaiting delivery The default value is three milliseconds Beacon Interval Beacon Interval is the time between one DTIM and the next The default value is 100 milliseconds Lower the Beacon Interval value for an unstable wireless connection or for roaming devices EnableTX Bursting Enable TX Bursting improves transmission speed between the wireless router and 802 11g de...

Страница 66: ...P settings of your wireless router NOTE Any changes to the LAN IP address will be reflected on your DHCP settings To modify the LAN IP settings 1 From the navigation panel go to Advanced Settings LAN LAN IP tab 2 Modify the IP address and Subnet Mask 3 When done click Apply ...

Страница 67: ...e and lease time for the clients on your network To configure the DHCP server 1 From the navigation panel go to Advanced Settings LAN DHCP Server tab 2 In the Enable the DHCP Server field tick Yes 3 In the Domain Name text box enter a domain name for the wireless router 4 In the IP Pool Starting Address field key in the starting IP address ...

Страница 68: ... any number between 2 and 254 when specifying an IP address range An IP Pool Starting Address should not be greater than the IP Pool Ending Address 7 In the DNS and Server Settings section key in your DNS Server and WINS Server IP address if needed 8 Your wireless router can also manually assign IP addresses to devices on the network On the Enable Manual Assignment field choose Yes to assign an IP...

Страница 69: ...ault route settings unless you have advanced knowledge of routing tables To configure the LAN Routing table 1 From the navigation panel go to Advanced Settings LAN Route tab 2 On the Enable static routes field choose Yes 3 On the Static Route List enter the network information of other access points or nodes Click the Add or Delete button to add or remove a device on the list 4 Click Apply ...

Страница 70: ...pports connection to IPTV services through an ISP or a LAN The IPTV tab provides the configuration settings needed to set up IPTV VoIP multicasting and UDP for your service Contact your ISP for specific information regarding your service ...

Страница 71: ...tings WAN Internet Connection tab 2 Configure the following settings below When done click Apply WAN ConnectionType Choose your Internet Service Provider type The choices are Automatic IP PPPoE PPTP L2TP or static IP Consult your ISP if the router is unable to obtain a valid IP address or if you are unsure the WAN connection type EnableWAN Select Yes to allow the router Internet access Select No t...

Страница 72: ...ered automatically Once connected to the network devices can be remotely configured to support P2P applications interactive gaming video conferencing and web or proxy servers Unlike Port forwarding which involves manually configuring port settings UPnP automatically configures the router to accept incoming connections and direct requests to a specific PC on the local network Connect to DNS Server ...

Страница 73: ...ce that attempt to connect To avoid connection issues due to an unregistered MAC address you can Contact your ISP and update the MAC address associated with your ISP service Clone or change the MAC address of the ASUS wireless router to match the MAC address of the previous networking device recognized by the ISP DHCP query frequency Changes the DHCP Discovery interval settings to avoid overloadin...

Страница 74: ...he dual WAN feature to any of these two modes Failover Mode Select this mode to use the secondary WAN as the backup network access Load Balance Mode Select this mode to optimize bandwidth minimize response time and prevent data overload for both primary and secondary WAN connections ...

Страница 75: ...scenarios More than one local client needs port forwarding for the same application at a different time An application requires specific incoming ports that are different from the outgoing ports To set up PortTrigger 1 From the navigation panel go to Advanced Settings WAN PortTrigger tab 2 On the Enable PortTrigger field tick Yes 3 On the Well Known Applications field select the popular games and ...

Страница 76: ...range 66660 7000 The IRC server responds by verifying the username and creating a new connection to the client PC using an incoming port If Port Trigger is disabled the router drops the connection because it is unable to determine which PC is requesting for IRC access When Port Trigger is enabled the router assigns an incoming port to receive the inbound data This incoming port closes once a speci...

Страница 77: ...e network to access specific services provided by a PC in your network NOTE When port forwarding is enabled the ASUS router blocks unsolicited inbound traffic from the Internet and only allows replies from outbound requests from the LAN The network client does not have access to the Internet directly and vice versa To set up Port Forwarding 1 From the navigation panel go to Advanced Settings WAN V...

Страница 78: ...ports 566 789 or Mix 1015 1024 3021 NOTES When your network s firewall is disabled and you set 80 as the HTTP server s port range for your WAN setup then your http server web server would be in conflict with the router s web user interface A network makes use of ports in order to exchange data with each port assigned a port number and a specific task For example port 80 is used for HTTP A specific...

Страница 79: ... Internet client use the router s WAN IP to access the server If port forwarding has been successful you should be able to access the files or applications Differences between port trigger and port forwarding Port triggering will work even without setting up a specific LAN IP address Unlike port forwarding which requires a static LAN IP address port triggering allows dynamic port forwarding using ...

Страница 80: ...n or you want to host a domain web or e mail server CAUTION Opening all the ports on a client to the Internet makes the network vulnerable to outside attacks Please be aware of the security risks involved in using DMZ To set up DMZ 1 From the navigation panel go to Advanced Settings WAN DMZ tab 2 Configure the setting below When done click Apply IP address of Exposed Station Key in the client s LA...

Страница 81: ...owing settings below When done click Apply Enable the DDNS Client Enable DDNS to access the ASUS router via the DNS name rather than WAN IP address Server and Host Name Choose ASUS DDNS or other DDNS If you want to use ASUS DDNS fill in the Host Name in the format of xxx asuscomm com xxx is your host name If you want to use a different DDNS service click FREE TRIAL and register online first Fill i...

Страница 82: ...d by a yellow text The router may be on a network that uses multiple NAT tables 4 3 7 NAT Passthrough NAT Passthrough allows a Virtual Private Network VPN connection to pass through the router to the network clients PPTP Passthrough L2TP Passthrough IPsec Passthrough and RTSP Passthrough are enabled by default To enable disable the NAT Passthrough settings go to the Advanced Settings WAN NAT Passt...

Страница 83: ... if your Internet service supports IPv6 To set up IPv6 1 From the navigation panel go to Advanced Settings IPv6 2 Select your ConnectionType The configuration options vary depending on your selected connection type 3 Enter your IPv6 LAN and DNS settings 4 Click Apply NOTE Please refer to your ISP regarding specific IPv6 information for your Internet service ...

Страница 84: ... access To set up access to aVPN server 1 From the navigation panel go to Advanced Settings VPN Server 2 On the EnableVPN Server field select Yes 3 On the VPN Details dropdown list select Advanced Settings if want to configure advanced VPN settings such as broadcast support authentication MPPE Encryption and Client IP address range 4 On the Network Place Samba Support field select Yes 5 Enter the ...

Страница 85: ...tacks though this may affect your router s performance 4 You can also monitor packets exchanged between the LAN and WAN connection On the Logged packets type select Dropped Accepted or Both 5 Click Apply 4 6 2 URL Filter You can specify keywords or web addresses to prevent access to specific URLs NOTE The URL Filter is based on a DNS query If a network client has already accessed a website such as...

Страница 86: ...lter field select Enabled 3 Enter a URL and click the button 4 Click Apply 4 6 3 Keyword filter Keyword filter blocks access to webpages containing specified keywords To set up a keyword filter 1 From the navigation panel go to Advanced Settings Firewall Keyword Filter tab 2 On the Enable Keyword Filter field select Enabled ...

Страница 87: ...S cache in the system stores previously visited websites To resolve this issue clear the DNS cache before setting up the Keyword Filter Web pages compressed using HTTP compression cannot be filtered HTTPS pages also cannot be blocked using a keyword filter 4 6 4 Network Services Filter The Network Services Filter blocks LAN to WAN packet exchanges and restricts network clients from accessing speci...

Страница 88: ...es White List limits access to only the specified network services 4 Specify the day and time when the filters will be active 5 To specify a Network Service to filter enter the Source IP Destination IP Port Range and Protocol Click the button 6 Click Apply 4 6 5 IPv6 Firewall By default your ASUS wireless router blocks all unsolicited incoming traffic The IPv6 Firewall function allows incoming tra...

Страница 89: ...default In wireless router mode the wireless router connects to the Internet and provides Internet access to available devices on its own local network Access Point mode In this mode the router creates a new wireless network on an exising network Media Bridge This setup requires two wireless routers The second router serves as a media bridge where multiple devices such as Smart TVs and gaming cons...

Страница 90: ... synchronize the time EnableTelnet Click Yes to enable Telnet services on the network Click No to disable Telnet Authentication Method You can select HTTP HTTPS or both protocols to secure router access EnableWeb Access fromWAN Select Yes to allow devices outside the network to access the wireless router GUI settings Select No to prevent access Allow only specified IP address Click Yes if you want...

Страница 91: ...e tab 2 In the New Firmware File field click Browse to locate the downloaded file 3 Click Upload NOTES When the upgrade process is complete wait for some time for the system to reboot If the upgrade process fails the wireless router automatically enters rescue mode and the power LED indicator on the front panel starts flashing slowly To recover or restore the system refer to section 5 2 Firmware R...

Страница 92: ... to the default factory settings click Restore and click OK in the confirmation message To save the current system settings click Save navigate to the folder where you intend to save the file and click Save To restore from a saved system settings file click Browse to locate your file then click Upload NOTE If issues occur upload the latest firmware version and configure new settings Do not restore...

Страница 93: ...E System log resets when the router is rebooted or powered off To view your system log 1 From the navigation panel go to Advanced Settings System Log 2 You can view your network activities in any of these tabs General Log DHCP Leases Wireless Log Port Forwarding Routing Table ...

Страница 94: ...veUpdate Release Wireless Rescue zip Windows Printer Utility v1 0 5 5 at http dlcdnet asus com pub ASUS LiveUpdate Release Wireless Printer zip The utilities are not supported on MAC OS 5 1 Device Discovery Device Discovery is an ASUS WLAN utility that detects an ASUS wireless router device and allows you to configure the wireless networking settings NOTE When you set the router to Access Point mo...

Страница 95: ... is not supported on MAC OS To launch the rescue mode and use the Firmware Restoration utility 1 Unplug the wireless router from the power source 2 Hold the Reset button at the rear panel and simultaneously replug the wireless router into the power source Release the Reset button when the Power LED at the front panel flashes slowly which indicates that the wireless router is in the rescue mode 3 S...

Страница 96: ...b interface Refer to Chapter 4 Configuring the Advanced Settings for more details 5 3 Setting up your printer server 5 3 1 ASUS EZ Printer Sharing ASUS EZ Printing Sharing utility allows you to connect a USB printer to your wireless router s USB port and set up the print server This allows your network clients to print and scan files wirelessly NOTE The print server function is supported on Window...

Страница 97: ... 2 Click Download Now to download the network printer utility NOTE Network printer utility is supported on Windows XP Windows Vista and Windows 7 only To install the utility on Mac OS select Use LPR protocol for sharing printer 3 Unzip the downloaded file and click the Printer icon to run the network printer setup program ...

Страница 98: ...instructions to set up your hardware then click Next 5 Wait a few minutes for the initial setup to finish Click Next 6 Click Finish to complete the installation 7 Follow the Windows OS instructions to install the printer driver ...

Страница 99: ...99 8 After the printer s driver installation is complete network clients can now use the printer ...

Страница 100: ... Windows and MAC operating system using LPR LPD Line Printer Remote Line Printer Daemon Sharing your LPR printer To share your LPR printer 1 From the Windows desktop click Start Devices and Printers Add a printer to run the Add PrinterWizard 2 Select Add a local printer and then click Next ...

Страница 101: ...101 3 Select Create a new port then set Type of Port to Standard TCP IP Port Click New Port 4 In the Hostname or IP address field key in the IP address of the wireless router then click Next ...

Страница 102: ...102 5 Select Custom then click Settings 6 Set Protocol to LPR In the Queue Name field key in LPRServer then click OK to continue ...

Страница 103: ...t to finish setting up the standard TCP IP port 8 Install the printer driver from the vendor model list If your printer is not in the list click Have Disk to manually install the printer drivers from a CD ROM or file ...

Страница 104: ...104 9 Click Next to accept the default name for the printer 10 Click Finish to complete the installation ...

Страница 105: ...ter to download and install the utility automatically NOTE If you have more than one USB drive select the USB device you want to download the files to 2 After the download process is finished click the Download Master icon to start using the utility 3 Click Add to add a download task 4 Select a download type such as BitTorrent HTTP or FTP Provide a torrent file or a URL to begin downloading NOTE F...

Страница 106: ...k BitTorrent to launch the BitTorrent Setting page 2 Select a specific port for your download task 3 To prevent network congestion you can limit the maximum upload and download speeds under Speed Limits 4 You can limit the maximum number of allowed peers and enable or disable file encryption during downloads 5 4 1 Configuring BitTorrent download settings ...

Страница 107: ...107 5 4 2 NZB settings You can set up a USENET server to download NZB files After entering USENET settings Apply ...

Страница 108: ... 1 Launch the Web GUI Go to Advanced Settings Administration Firmware Upgrade tab Click Check to verify if the latest firmware is available 2 If the latest firmware is available visit the ASUS global website at http www asus com Networks Wireless_Routers RT AC86U download to download the latest firmware 3 From the Firmware Upgrade page click Browse to locate the firmware file 4 Click Upload to upg...

Страница 109: ...your computer to the router wirelessly ensure that the SSID wireless network name encryption method and password are correct Check if your network settings are correct Each client on the network should have a valid IP address ASUS recommends that you use the wireless router s DHCP server to assign IP addresses to computers on your network Some cable modem service providers require you to use the M...

Страница 110: ...information Delete the cookies and files in your web browser For Internet Explorer 8 follow these steps 1 Launch Internet Explorer 8 then click Tools Internet Options 2 In the General tab under Browsing history click Delete select Temporary Internet Files and Cookies then click Delete NOTES The commands for deleting cookies and files vary with web browsers Disable proxy server settings cancel the ...

Страница 111: ... closer to the wireless client Try to adjust antennas of the router to the best direction as described in section 1 4 Positioning your router DHCP server has been disabled 1 Launch the web GUI Go to General Network Map Clients and search for the device that you want to connect to the router 2 If you cannot find the device in the Network Map go to Advanced Settings LAN DHCP Server Basic Config list...

Страница 112: ...rol Channel If you are using a wireless LAN adapter check if the wireless channel in use conforms to the channels available in your country area If not adjust the channel channel bandwidth and wireless mode If you still cannot connect to the router wirelessly you can reset your router to factory default settings In the router GUI click Administration Restore Save Upload Setting and click Restore ...

Страница 113: ...ng the Delete button or adjust the Time Management Settings If there is still no Internet access try to reboot your computer and verify the network s IP address and gateway address Check the status indicators on the ADSL modem and the wireless router If the WAN LED on the wireless router is not ON check if all cables are plugged properly You forgot the SSID network name or network password Setup a...

Страница 114: ...ssword admin Enable DHCP Yes if WAN cable is plugged in IP address 192 168 1 1 Domain Name Blank Subnet Mask 255 255 255 0 DNS Server 1 192 168 1 1 DNS Server 2 Blank SSID 2 4GHz ASUS_XX_2G SSID 5GHz ASUS_XX_5G Firmware upgrade failed Launch the rescue mode and run the Firmware Restoration utility Refer to section 5 2 Firmware Restoration on how to use the Firmware Restoration utility ...

Страница 115: ...launch the browser 2 Click Tools Internet options Connections tab LAN settings Before configuring your wireless router do the steps described in this section for your host computer and network clients 3 From the Local Area Network LAN Settings screen untick Use a proxy server for your LAN 4 Click OK when done ...

Страница 116: ...en done NOTE Refer to your browser s help feature for details on disabling the proxy server B Set theTCP IP settings to automatically obtain an IP address Windows 7 1 Click Start Control Panel Network and Internet Network and Sharing Center Manage network connections 2 Select Internet Protocol Version 4 TCP IPv4 or Internet ProtocolVersion 6 TCP IPv6 then click Properties ...

Страница 117: ...atically 4 Click OK when done MAC OS 1 Click the Apple icon located on the top left of your screen 2 Click System Preferences Network Configure 3 From the TCP IP tab select Using DHCP in the Configure IPv4 dropdown list 4 Cllick Apply Now when done NOTE Refer to your operating system s help and support feature for details on configuring your computer s TCP IP settings ...

Страница 118: ...indows 7 1 Click Start Internet Explorer to launch the browser 2 Click Tools Internet options Connections tab 3 Tick Never dial a connection 4 Click OK when done NOTE Refer to your browser s help feature for details on disabling the dial up connection ...

Страница 119: ...ory framework we published the chemical substances in our products at ASUS REACH website at http csr asus com english reach aspx Federal Communications Commission Statement This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions This device may not cause harmful interference This device must accept any interference received including interference tha...

Страница 120: ... is connected Consult the dealer or an experienced radio TV technician for help WARNING Any changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment IMPORTANT This device within the 5 15 5 25 GHz is restricted to indoor operations to reduce any potential for harmful interference to co channel MSS operations WAR...

Страница 121: ... has been conducted When the device is in Networked Standby Mode its I O and network interface are in sleep mode and may not work properly To wake up the device press the Wi Fi on off LED on off reset or WPS button Canada Industry Canada IC Notices This Class B digital apparatus complies with Canadian ICES 003 and RSS 247 Operation is subject to the following two conditions 1 this device may not c...

Страница 122: ...IC Cet appareil numérique de la classe B est conforme aux normes ICES 003 et RSS 247 du Canada Son utilisation est sujette aux deux conditions suivantes 1 cet appareil ne doit pas créer d interférences et 2 cet appareil doit tolérer tout type d interférences y compris celles susceptibles de provoquer un fonctionnement non souhaité de l appareil Informations concernant l exposition aux fréquences r...

Страница 123: ...ity ASUSTek Computer Inc hereby declares that this device is in compliance with the essential requirements and other relevant provisions of Directive 2014 53 EU Full text of EU declaration of conformity is available at https www asus com support Declaration of Conformity for Ecodesign directive 2009 125 EC Testing for eco design requirements according to EC No 1275 2008 and EU No 801 2013 has been...

Страница 124: ... 5240MHz 802 11ac VHT20 MCS0 22 70 dBm 5260 5320MHz 802 11ac VHT40 MCS0 22 77 dBm 5500 5700MHz 802 11ac VHT80 MCS0 29 86 dBm The device is restricted to indoor use only when operating in the 5150 to 5350 MHz frequency range AT BE BG CZ DK EE FR DE IS IE IT EL ES CY LV LI LT LU HU MT NL NO PL PT RO SI SK TR FI SE CH UK HR この装置は情報処理装置等電波障害自主規制協議会 VCCI の基準に基づくクラス B 情報技術装置ですこの装置は家庭環境で使用することを目的として...

Страница 125: ... 並改善至無干擾時方得繼續使用前項合法通信指依電信法規定作業之無線電通信低功率射頻電機須忍受合法通信或工業科學及醫療用電波輻射性電機設備之干擾此設備的安裝與操作要離使用者之最小距離為20 公分電磁波曝露量MPE標準值1 mWcm2 送測產品實測值為 0 302 mWcm2 D33005 RoHS 單元限用物質及其化學符號鉛 Pb 汞 Hg 鎘 Cd 六價鉻 Cr 6 多溴聯苯 PBB 多溴二苯醚 PBDE 印刷電路板及電子組件外殼天線其他及其配件備考 1 係指該項限用物質之百分比含量未超出百分比含量基準值備考 2 係指該項限用物質為排除項目產品之限用物質含有情況之相關資訊請參考下表 ...

Страница 126: ...成嚴重損害的期限部件名稱有害物質鉛 Pb 汞 Hg 鎘 Cd 六價鉻 Cr VI 多溴聯苯 PBB 多溴二苯醚 PBDE 印刷電路板及其電子組件外殼電源適配器外部信號連接頭及線材中央處理器與內容本表格依據 SJ T 11364 的規定編制表示該有害物質在該部件所有均質材料中的含量均在 GB T 26572 規定的限量要求以下表示該有害物質至少在該部件的某一均質材料中的含量超出 GB T 26572 規定的限量要求然該部件仍符合歐盟指令 2011 65 EU 的規范備註此產品所標示之環保使用期限係指在一般正常使用狀況下 ...

Страница 127: ...of this license document but changing it is not allowed Preamble The licenses for most software are designed to take away your freedom to share and change it By contrast the GNU General Public License is intended to guarantee your freedom to share and change free software to make sure the software is free for all its users This General Public License applies to most of the Free Software Foundation...

Страница 128: ...he software Also for each author s protection and ours we want to make certain that everyone understands that there is no warranty for this free software If the software is modified by someone else and passed on we want its recipients to know that what they have is not the original so that any problems introduced by others will not reflect on the original authors reputations Finally any free progr...

Страница 129: ...gram s source code as you receive it in any medium provided that you conspicuously and appropriately publish on each copy an appropriate copyright notice and disclaimer of warranty keep intact all the notices that refer to this License and to the absence of any warranty and give any other recipients of the Program a copy of this License along with the Program You may charge a fee for the physical ...

Страница 130: ...ribute the same sections as part of a whole which is a work based on the Program the distribution of the whole must be on the terms of this License whose permissions for other licensees extend to the entire whole and thus to each and every part regardless of who wrote it Thus it is not the intent of this section to claim rights or contest your rights to work written entirely by you rather the inte...

Страница 131: ...ble However as a special exception the source code distributed need not include anything that is normally distributed in either source or binary form with the major components compiler kernel and so on of the operating system on which the executable runs unless that component itself accompanies the executable If distribution of executable or object code is made by offering access to copy from a de...

Страница 132: ...ment or otherwise that contradict the conditions of this License they do not excuse you from the conditions of this License If you cannot distribute so as to satisfy simultaneously your obligations under this License and any other pertinent obligations then as a consequence you may not distribute the Program at all For example if a patent license would not permit royalty free redistribution of the...

Страница 133: ...sions of the General Public License from time to time Such new versions will be similar in spirit to the present version but may differ in detail to address new problems or concerns Each version is given a distinguishing version number If the Program specifies a version number of this License which applies to it and any later version you have the option of following the terms and conditions either...

Страница 134: ... PROVE DEFECTIVE YOU ASSUME THE COST OF ALL NECESSARY SERVICING REPAIR OR CORRECTION 12 IN NO EVENT UNLESS REQUIRED BY APPLICABLE LAW OR AGREED TO IN WRITING WILL ANY COPYRIGHT HOLDER OR ANY OTHER PARTY WHO MAY MODIFY AND OR REDISTRIBUTE THE PROGRAM AS PERMITTED ABOVE BE LIABLE TOYOU FOR DAMAGES INCLUDING ANY GENERAL SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR INABILITY T...

Страница 135: ...ronik San Tic Ltd Sti Tel No 90 212 3567070 Address CEMAL SURURI CD HALIM MERIC IS MERKEZI No 15 C D 5 6 34394 MECIDIYEKOY ISTANBUL KOYUNCU ELEKTRONiK BiLGi iSLEM SiST SAN VE DISTIC A S Tel No 90 216 5288888 Address EMEK MAH ORDU CAD NO 18 SARIGAZi SANCAKTEPE ISTANBUL ENDEKS BİLİŞİM SANVE DIŞTİC LTD ŞTİ Tel No 90 216 523 35 70 pbx Address Bulgurlu Mahallesi Alemdağ Caddesi No 56 B 1 34696 Üsküdar ...

Страница 136: ... CA 94539 USA Telephone 15107393777 Fax 15106084555 Website usa asus com Online support support asus com ASUS COMPUTER GmbH Germany and Austria Address Harkort Str 21 23 D 40880 Ratingen Germany Support Fax 49 2102 959931 Website asus com de Online contact eu rma asus com sales Technical Support Telephone Component 49 2102 5789555 Telephone Germany System Notebook Eee LCD 49 2102 5789557 Telephone...

Страница 137: ...00 17 00 Mon Fri Norway 0047 2316 2682 09 00 18 00 Mon Fri Sweden 0046 858769407 09 00 18 00 Mon Fri Finland 00358 969379690 10 00 19 00 Mon Fri Denmark 0045 38322943 09 00 18 00 Mon Fri Poland 0048 225718040 08 30 17 30 Mon Fri Spain 0034 902889688 09 00 18 00 Mon Fri Portugal 00351 707500310 09 00 18 00 Mon Fri Slovak Republic 00421 232162621 08 00 17 00 Mon Fri Czech Republic 00420 596766888 08...

Страница 138: ... 8525201 Singapore 0065 64157917 11 00 19 00 Mon Fri 0065 67203835 11 00 19 00 Mon Fri Repair Status Only 11 00 13 00 Sat Malaysia 1300 88 3495 9 00 18 00 Mon Fri Philippine 1800 18550163 09 00 18 00 Mon Fri India 1800 2090365 09 00 18 00 Mon Sat India WL NW 09 00 21 00 Mon Sun Indonesia 0062 2129495000 09 30 17 00 Mon Fri 500128 Local Only 9 30 12 00 Sat Vietnam 1900 555581 08 00 12 00 13 30 17 3...

Страница 139: ...Fri South Africa 0861 278772 08 00 17 00 Mon Fri Israel 6557 00972 39142800 08 00 17 00 Sun Thu 9770 00972 35598555 08 30 17 30 Sun Thu Balkan Countries Romania 0040 213301786 09 00 18 30 Mon Fri Bosnia Herzegovina 00387 33773163 09 00 17 00 Mon Fri Bulgaria 00359 70014411 09 30 18 30 Mon Fri 00359 29889170 09 30 18 00 Mon Fri Croatia 00385 16401111 09 00 17 00 Mon Fri Montenegro 00382 20608251 09...

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