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3.7.2 BMC Network Configuration

3.8 Exit Screen

Chapter 4 Software Support

4.1 Install Operating System

4.2 Support CD Information

4.2.1 Running The Support CD

4.2.2 Drivers Menu

4.2.3 Utilities Menu

4.2.4 Contact Information

Chapter 5 Troubleshooting

5.1 Troubleshooting Procedures

5.2 Technical Support Procedures

5.3 Returning Merchandise for Service

Содержание EPC621D8A

Страница 2: ...implied including but not limited to the implied warranties or conditions of merchantability or fitness for a particular purpose In no event shall ASRock Rack its directors officers employees or agen...

Страница 3: ...ant to know more about ASRock Rack you re welcome to visit ASRock Rack s website at www ASRockRack com or you may contact your dealer for further information ASRock Rack Incorporation 6F No 37 Sec 2 J...

Страница 4: ...Pre installation Precautions 13 2 3 Installing the CPU and Heatsink 14 2 4 Installation of Memory Modules DIMM 18 2 5 Expansion Slots PCI Express Slots 20 2 6 Jumper Setup 21 2 7 Onboard Headers and...

Страница 5: ...7 USB Configuration 51 3 3 8 Super IO Configuration 52 3 3 9 Serial Port Console Redirection 53 3 3 10 H W Monitor 56 3 3 11 Runtime Error Logging 58 3 3 12 Intel ME Configuration 60 3 3 13 Intel VMD...

Страница 6: ...Operating System 83 4 2 Support CD Information 83 4 2 1 Running The Support CD 83 4 2 2 Drivers Menu 83 4 2 3 Utilities Menu 83 4 2 4 Contact Information 83 Chapter 5 Troubleshooting 84 5 1 Troublesho...

Страница 7: ...30 5 cm x 24 4 cm Support CD User Manual 4 x SATA3 cables 50cm 2 x SATA3 cables 60cm 1 x Mini SAS HD to 4 SAS SATA Cable 12G 2 x Screws for M 2 Sockets 1 x I O Shield If any items are missing or appe...

Страница 8: ...slots Slot4 share with slot3 x16 x8 Slot6 share with Slot5 x16 x8 PCIe 3 0 x 8 3 slots Slot2 x8 Slot3 share with Slot3 x0 x8 Slot5 share with slot6 x0 x8 PCIe 3 0 x 4 1 slot Storage SATA Controller I...

Страница 9: ...TX Power 1 24 pin 1 8 pin USB 3 0 Header 2 support 4 ports USB 3 0 M 2 2 up to 2280 SATA and PCIe x1 Type A USB 3 0 Port 1 SATA DOM 1 System BIOS BIOS Type 32MB AMI UEFI Legal BIOS BIOS Features Plug...

Страница 10: ...C Non operation temperature 40 C 70 C NOTE Please refer to our website for the latest specifications This motherboard supports Wake from on Board LAN To use this function please make sure that the Wak...

Страница 11: ...you can press the F6 key during the POST or the F2 key to enter into the BIOS setup menu to access ASRock Rack Instant Flash Just launch this tool and save the new BIOS file to your USB flash drive fl...

Страница 12: ...S Battery RoHS EPC621D8A 4 5 6 8 9 10 12 13 33 34 35 14 15 16 37 38 39 40 41 36 7 32 17 Intel C621 BIOS ROM BMC AEP_1 FRNT_FAN1 REAR_FAN1 USB 3 0 T USB2 B USB1 IPMI_LAN LAN3 LAN4 UID1 PCIE2 PCIE1 FRNT...

Страница 13: ...x 288 pin DDR4 DIMM Slot DDR4_A2 White 15 1 x 288 pin DDR4 DIMM Slot DDR4_D2 White 16 3 x 288 pin DDR4 DIMM Slots DDR4_D1 DDR4_E1 DDR4_F1 Blue 17 ATX 12V Power Connector ATX12V1 18 Support NVDIMM Jume...

Страница 14: ...atform Management Bus header IPMB_1 38 BMC SMBus Header BMC_SMB_1 39 TPM Header TPM1 40 Auxiliary Panel Header AUX_PANEL1 41 Speaker Header SPEAKER1 42 Thermal Sensor header TR1 43 Front Panel Audio H...

Страница 15: ...Center FRONT Bottom MIC IN PCIE3 PCIE5 PCIE6 PCIE4 1 1 1 USB3_9 1 RoHS EPC621D8A Intel C621 BIOS ROM BMC FRNT_FAN1 USB 3 0 T USB2 B USB1 IPMI_LAN LAN3 LAN4 UID1 PCIE2 PCIE1 FRNT_FAN3 1 1 1 1 1 1 IPMB...

Страница 16: ...12 Front Speaker Lime 6 LAN RJ 45 Port LAN2 13 Microphone Pink 7 LAN RJ 45 Port LAN3 LAN Port LED Indications There are two LED next to the LAN port Please refer to the table below for the LAN port L...

Страница 17: ...ort Please refer to the table below for the LAN port LED indications LAN Port LAN1 LAN2 LAN3 LAN4 LED Indications Activity Speed LED Status Description Off No Link Solid Green Link Up 1Gbps connection...

Страница 18: ...12 English 1 7 Block Diagram...

Страница 19: ...remember to use a grounded wrist strap or touch a safety grounded object before you handle the compo nents 3 Hold components by the edges and do not touch the ICs 4 Whenever you uninstall any componen...

Страница 20: ...lease check if the PnP cap is on the socket if the CPU surface is unclean or if there are any bent pins in the socket Do not force to insert the CPU into the socket if above situation is found Otherwi...

Страница 21: ...installed the heatsink you need to spray thermal interface material between the CPU and the heatsink to improve heat dissipation 2 Illustration in this documentation are examples only Heatsink or fan...

Страница 22: ...16 English 5...

Страница 23: ...EPC621D8A 17 English 6 C P U _ F A N Tighten the two Middle Nuts to 12 IN LB Two turns at a time Tighten the two Corner Plunger to 12 IN LB Two turns at a time 6 1 6 2 6 3 6 4 7...

Страница 24: ...2 DDR4_D1 DDR4_D2 1 Populated Populated 2 Populated Populated 1 It is not allowed to install a DDR DDR2 or DDR3 memory module into a DDR4 slot otherwise this motherboard and DIMM may be damaged 2 For...

Страница 25: ...EPC621D8A 19 English The DIMM only fits in one correct orientation It will cause permanent damage to the motherboard and the DIMM if you force the DIMM into the slot at incorrect orientation 1 2 3...

Страница 26: ...PCIE 3 PCIE 4 Single Graphics Card x16 Two Graphics Cards x8 x8 No PCIE 5 PCIE 6 Single Graphics Card x16 Two Graphics Cards x8 x8 Installing an expansion card Step 1 Before installing an expansion c...

Страница 27: ...pen The illustration shows a 3 pin jumper whose pin1 and pin2 are Short when a jumper cap is placed on these 2 pins NVDIMM Support Jumpers 3 pin AEP_1 see p 6 No 12 3 pin AEP_2 see p 6 No 18 Not suppo...

Страница 28: ...ID2 Jumper 3 pin CHASSIS_ID2 see p 6 No 8 Reserved for system level use Reserved for system level use Chassis ID0 Jumper 3 pin CHASSIS_ID0 see p 6 No 6 Chassis ID1 Jumper 3 pin CHASSIS_ID1 see p 6 No...

Страница 29: ...r not Pin 7 requires 5V power supply If the connected SATA DOM requires 5V power supply move the jumper caps placed on the SATA DOM Power Jumper SATAPWR1 SATAPWR2 from pins 2 3 default to pins 1 2 If...

Страница 30: ...ct to the power status indicator on the chassis front panel The LED is on when the system is operating The LED keeps blinking when the system is in S1 S3 sleep state The LED is off when the system is...

Страница 31: ...pment It can be used for communication between peripheral equipment in the system which has slower transmission rates and power management equipment B Internet status indicator 2 pin LAN1_LED LAN2_LED...

Страница 32: ...ternal storage devices with up to 6 0 Gb s data transfer rate USB 3 0 Connector USB3_9 see p 6 No 32 USB 3 0 Headers 19 pin USB3_5_6 see p 6 No 34 19 pin USB3_7_8 see p 6 No 35 Besides four default US...

Страница 33: ...D 1 2 3 4 5 6 SENSOR NC This motherboard provides a 6 Pin CPU fan Quiet Fan connector If you plan to connect a 3 Pin CPU fan please connect it to Pin 1 3 1 High Definition Audio supports Jack Sensing...

Страница 34: ...5V GND N A 12 24 13 This motherboard provides a 24 pin ATX power connector To use a 20 pin ATX power supply please plug it along Pin 1 and Pin 13 ATX 12V Power Connector 8 pin ATX12V1 see p 6 No 17 4...

Страница 35: ...n Maskable Interrupt Button Header NMI_BTN1 see p 6 No 10 1 CONTROL GND Please connect a NMI device to this header Intelligent Platform Management Bus header 4 pin IPMB_1 see p 6 No 37 IPMB_SDA IPMB_S...

Страница 36: ...MB_1 see p 6 No 38 BMC_SMB_PRESENT_1_N Power BMC_SMBCLK GND BMC_SMBDATA The header is used for the SM BUS devices Front LAN LED Header FRONT_LED_LAN34 see p 6 No 45 1 LAN4_LINK LED_PWR LED_PWR LAN3_LI...

Страница 37: ...the front rear UID blue LED indicator will be turned on Press the UID button again to turn off the indicator 2 9 Driver Installation Guide To install the drivers to your system please insert the suppo...

Страница 38: ...a M 2 SATA3 6 0 Gb s module or a M 2 PCI Express module up to Gen 3 x4 32Gb s Installing the M 2_SSD NGFF Module Step 1 Prepare a M 2_SSD NGFF module and the screw 1 2 3 4 NUT1 NUT2 NUT3 NUT4 Step 2...

Страница 39: ...NUT3 NUT4 Step 4 Peel off the yellow protective film on the nut to be used Hand tighten the standoff into the desired nut location on the motherboard NUT1 NUT2 NUT1 NUT2 NUT3 NUT4 Step 5 Align and gen...

Страница 40: ...of the screen has a menu bar with the following selections Item Description Main To set up the system time date information Advanced To set up the advanced UEFI features Security To set up the securit...

Страница 41: ...r the selected items Tab Switch to next function Enter To bring up the selected screen PGUP Go to the previous page PGDN Go to the next page HOME Go to the top of the screen END Go to the bottom of th...

Страница 42: ...2 Main Screen Once you enter the UEFI SETUP UTILITY the Main screen will appear and display the system overview The Main screen provides system overview information and allows you to set the system t...

Страница 43: ...ipset Configuration Storage Configuration NVME Configura tion ACPI Configuration USB Configuration Super IO Configuration Serial Port Con sole Redirection H W Monitor Runtime Error Logging Intel ME Co...

Страница 44: ...lity issues with some power supplies Please set this item to Disabled if above issues occur Intel Turbo Boost Technology Intel Turbo Boost Technology enables the processor to run above its base operat...

Страница 45: ...lasses of malicious buffer overflow attacks Enable Intel TXT Support Enables Intel Trusted Execution Technology Configuration Intel Virtualization Technology Intel Virtualization Technology allows a p...

Страница 46: ...a P state based on OS Request Legacy P States Native Mode Hardware chooses a P state based on OS guidance Out of Band Mode Hardware autonomously chooses a P state no OS guidance AES NI Use this item t...

Страница 47: ...uency automatically Numa Use this item to enable or disable Non Uniform Memory Access NUMA ECC Support Use this item to enable or disable DDR ECC Support Channel Interleaving Select to configure Chann...

Страница 48: ...42 English Memory Rank Sparing Enable or disable Memory Rank Sparing...

Страница 49: ...Adapter If PCI Express graphics card is installed on the motherboard you may use this option to select PCI Express or Onboard VGA as the primary graphics adapter If no PCI Express graphics card is in...

Страница 50: ...PU downstream devices PCIE2 Link Width This allows you to select PCIE2 Link Width The default value is x8 PCIE2 Link Speed This allows you to select PCIE2 Link Speed The default value is Auto PCIE2 AS...

Страница 51: ...bles Single Root IO Virtualization Support Restore on AC Power Loss Select the power state after a power failure If Power Off is selected the power will remain off when the power recovers If Power On...

Страница 52: ...e Configuration SATA Controller Use this item to enable or disable SATA Controllers SATA Mode Selection Identify the SATA M 2_SATA port is connected to Solid State Drive or Hard Disk Drive Press Ctrl...

Страница 53: ...Mode Selection Identify the sSATA port is connected to Solid State Drive or Hard Disk Drive Press Ctrl I to enter RAID ROM during UEFI POST process SSATA Aggressive Link Power Management Use this item...

Страница 54: ...48 English 3 3 5 NVME Configuration The NVMe Configuration displays the NVMe controller and Drive information...

Страница 55: ...mer PCIE Devices Power On Use this item to enable or disable PCIE devices to turn on the system from the power soft off mode Ring In Power On Use this item to enable or disable Ring In signals to turn...

Страница 56: ...50 English USB Mouse Power On Allow the system to be waked up by an USB mouse...

Страница 57: ...EPC621D8A 51 English 3 3 7 USB Configuration Legacy USB Support Use this option to enable or disable legacy support for USB devices The default value is Enabled...

Страница 58: ...Port Use this item to enable or disable the serial port Change Settings Use this item to select an optimal setting for Super IO device SOL Configuration Use this item to set SOL configuration SOL Por...

Страница 59: ...tings and specify how your computer and the host computer to which you are connected exchange information Both computers should hhave the same or compatible settings Terminal Type Use this item to sel...

Страница 60: ...be sent to restart the flow Hardware flow uses two wires to send start stop signals The options include None and Hardware RTS CTS VT UTF8 Combo Key Support Use this item to enable or disable the VT UT...

Страница 61: ...minal Type Use this item to select the preferred terminal emulation type for out of band management It is recommended to select VT UTF8 Option Description VT100 ASCII character set VT100 Extended VT10...

Страница 62: ...lled by BMC If Manual is selected configure the items below CPU1_FAN1 This allows you to set the CPU fan1 s speed The default value is Smart Fan REAR_FAN 1 This allows you to set the rear fan 1 s spee...

Страница 63: ...trol Smart Fan Duty x x means 1 to 11 stage This allows you to set duty cycle for each stage Smart Fan Temp Control Smart Fan Temp x x means 1 to 11 stage This allows you to set temperature for each s...

Страница 64: ...s S W Error Injection Support When it is set to Enabled S W Error Injection is supported by unlocking MSR Ox790 Memory Error Memory enabling and logging setup option Correctable Error Threshold Correc...

Страница 65: ...EPC621D8A 59 English PCIE Uncorrected Error Enable Use this item to enable or disable PCIe Uncorrectable errors PCIE Fatal Error Enable Use this item to enable or disable PCIe Ftal errors...

Страница 66: ...60 English 3 3 12 Intel ME Configuration ME Subsystem screen displays the Intel ME Subsystem Configuration information such as Operational Firmware Version and Firmware State...

Страница 67: ...disable Intel R Volume Management Device Technology in this Stack When Enabled users are allowed to configure the options below VMD port 1A Use this item to enable or disable Intel R Volume Managemen...

Страница 68: ...t 2C Use this item to enable or disable Intel R Volume Management Device Technology on specific root port VMD port 2D Use this item to enable or disable Intel R Volume Management Device Technology on...

Страница 69: ...Intel R Volume Management Device Technology on specific root port VMD port 3D Use this item to enable or disable Intel R Volume Management Device Technology on specific root port Hot Plug Capable Use...

Страница 70: ...tual RAID on CPU Intel VROC Managed Volumes Available after the RAID has been created Select to see more information about the RAID Volume All Intel VMD Controllers Select to see more information abou...

Страница 71: ...D volume Non RAID Physical Disks Available when no RAID is created Select to see more information about the disk RAID Volumes Available after the RAID has been created Select to see more information a...

Страница 72: ...ect RAID Level Enable RAID spanned over VMD Controllers Select X to enable RAID spanned over VMD Controllers Select Disks Select X to select disks Strip Size Select strip size Capacity MB Determine th...

Страница 73: ...ppy disk or hard drive and launch this tool then you can update your UEFI only in a few clicks without preparing an additional floppy diskette or other compli cated flash utility Please be noted that...

Страница 74: ...ority to change the settings in the UEFI Setup Utility Leave it blank and press enter to remove the password User Password Set or change the password for the user account Users are unable to change th...

Страница 75: ...in Setup Mode Install Default Secure Boot Keys Please install default secure boot keys if it s the first time you use secure boot Enroll Efi Image Allow the image to run in Secure Boot mode Enroll SHA...

Страница 76: ..._SHA256 384 512 2 Authenticated UEFI Variable 3 EFI PE COFF Image SHA256 Key Source Default External Mixed Test Authorized Signatures Enroll Factory Defaults or load certificates from a file 1 Public...

Страница 77: ...ertificate in a EFI_SIGNATURE_LIST b EFI_CERT_X509 DER encoded c EFI_CERT_RSA2048 bin d EFI_CERT_SHA256 384 512 2 Authenticated UEFI Variable 3 EFI PE COFF Image SHA256 Key Source Default External Mix...

Страница 78: ...rols Legacy UEFI ROMs priority Boot From Onboard LAN Use this item to enable or disable the Boot From Onboard LAN feature Setup Prompt Timeout Configure the number of seconds to wait for the UEFI setu...

Страница 79: ...fault value is Enabled AddOn ROM Display Use this option to adjust AddOn ROM Display If you enable the option Full Screen Logo but you want to see the AddOn ROM information when the system boots pleas...

Страница 80: ...o run those that support legacy option ROM only Select Do not launch to not execute both legacy and UEFI option ROM Launch Storage OpROM Policy Select UEFI only to run those that support UEFI option R...

Страница 81: ...only Select Legacy only to run those that support legacy option ROM only Select Do not launch to not execute both legacy and UEFI option ROM PCIE1 Slot OpROM This option controls Legacy UEFI ROMs pri...

Страница 82: ...ry reset If Yes is selected all logged events will be erased When Log is Full Use this item to choose options for reactions to a full Smbios Event Log The options include Do Nothing and Erase Immediat...

Страница 83: ...ries which utilize a multiple event counter The value ranges from 0 to 99 minutes View Smbios Event Log Press Enter to view the Smbios Event Log records All values changed here do not take effect unti...

Страница 84: ...7 Server Mgmt Wait For BMC Wait For BMC response for specified time out In PILOTII BMC starts at the same time when BIOS starts during AC power ON It takes around 30 seconds to initialize Host to BMC...

Страница 85: ...features of System Event Logging during boot Erase SEL Use this to choose options for earsing SEL When SEL is Full Use this to choose options for reactions to a full SEL Log EFI Status Codes Use this...

Страница 86: ...dress toggle to Yes and the changes take effect after the system reboots The default value is No Configuration Address Source Select to configure BMC network parameters statically or dynamically by BI...

Страница 87: ...nterface is Username admin Password admin For more instructions on how to set up remote control environment and use the IPMI man agement platform please refer to the IPMI Configuration User Guide or g...

Страница 88: ...sage Discard changes and exit setup will pop out Press ESC key or select Yes to exit the UEFI SETUP UTILITY without saving any changes Discard Changes When you select this option the following message...

Страница 89: ...eatures 4 2 1 Running The Support CD To begin using the support CD insert the CD into your CD ROM drive The CD automatically displays the Main Menu if AUTORUN is enabled in your computer If the Main M...

Страница 90: ...3 Check the settings of the 115V 230V switch on the power supply 4 Verify if the battery on the motherboard provides 3VDC Install a new battery if it does not If there is no video 1 Try replugging the...

Страница 91: ...the battery on the motherboard provides 3VDC Install a new battery if it does not 2 Confirm whether your power supply provides adaquate and stable power Other problems 1 Try searching keywords relate...

Страница 92: ...ur invoice marked with the date of purchase is required By calling your vendor or going to our RMA website http event asrockrack com tsd asp you may obtain a Returned Merchandise Authorization RMA num...

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