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MATTRESSES*
• MEMORY FOAM
10 YEARS LIMITED WARRANTY
• POCKET SPRING
5 YEARS LIMITED WARRANTY
BEDS
• RELAX MODELS
• CARE MODELS
10 YEARS WARRANTY
FRAME
2 YEARS WARRANTY
ELECTRONICS
1 YEAR WARRANTY
HANDSET, CABLES AND FABRIC
• FIXED COMPANION
10 YEARS WARRANTY
FRAME
1 YEAR WARRANTY
FABRIC
CONSUMER WARRANTY AGAINST DEFECTS:
Aidacare is bound by Australian Consumer Law in respect to Warranty Against Defects. A copy of the Aidacare
Warranty Against Defects statement is available on the Aidacare homepage at aidacare.com.au. All warranty
matters should be directed to Aidacare Customer Service on 1300 133 120.
Aidacare does not warrant against excessive or incorrect use, modification or any situation that could not be
deemed as fair wear and tear. This is a back to base warranty and does not cover freight costs pertaining to
the return of any items under warranty. Aidacare acknowledges and conforms to all ACCC guidelines around
consumer rights. For further information contact Aidacare on 1300 133 120 or email
Aidacare will not warrant the safety and or correct functioning of products where any original components
have been changed or modified by non-Aidacare approved and trained service & maintenance staff or external
providers. Furthermore, safety is not guaranteed where components have been replaced with non-original
Aidacare approved parts. If any faults are detected upon receipt of this product please phone Aidacare. Any
faults that are detected during normal use should be reported to Aidacare immediately to determine if warranty
conditions apply and if so, the necessary repair
or replacement work to be completed.
Spare parts list is available upon request.
For servicing, preventative maintenance and any other questions regarding this or any other Aidacare product
please contact:
Aidacare Pty Ltd
Building 3A, 1 Moorebank Avenue
Moorebank NSW, Australia 2170
T: 1300 133 120 | W:
aidacare.com.au | E: [email protected]
12. WARRANTY AND SERVICE
12.1 BEDS AND ACCESSORIES
Congratulations on the recent purchase of your Aspire ComfiMotion bed, mattress and/or accessories. ComfiMotion
beds and accessories carry a comprehensive warranty as detailed below (see 12.2 Mattresses for mattress warranty
information). Please keep proof of purchase for proof of warranty commencement.
*More details on next page.
ACCESSORIES
• BED RAIL - BEA830210
• CROOK HANDLE - BEA830200
5 YEARS WARRANTY
• HEADBOARDS
1 YEAR WARRANTY
CHESTE ALLURE
PILLOWS
• BREEZE - BEP050100
1 YEAR WARRANTY
• PLUSH - BEP050110
1 YEAR WARRANTY
The below information outlines the terms and conditions of your limited mattress warranty,
it should be noted that your specific legal rights may vary from state to state.
I. PRODUCTS COVERED BY THIS LIMITED MATTRESS WARRANTY
This limited mattress warranty extends to mattresses manufactured by Aidacare Pty Ltd. (“Aidacare”) under the
Aspire brand, purchased directly from Aidacare or an Aspire ComfiMotion approved second party distributor
located in Australia.
Mattresses are designed to work on a firm, solid and well-ventilated bed base that is structurally capable of
supporting the weight of the mattress and user(s). This mattress Warranty does not cover your Product if you
use it in a manner incompatible with that intended design.
II. WHO IS COVERED BY THIS MATTRESS WARRANTY?
This limited mattress warranty extends to the original purchaser of an Aspire ComfiMotion Memory Foam and/
or Pocket Spring mattress who is located in Australia and complies with the products intended use. All Aspire
ComfiMotion warranties, including any implied warranties, are valid only for the period of time the mattress
is owned by the original purchaser of the mattress. The “original purchaser,” for the purposes of this mattress
warranty, is the first purchaser of the mattress from Aidacare or an Aspire ComfiMotion approved second party
distributor. Please retain a copy of your receipt as proof
of purchase. All Aspire ComfiMotion limited warranties are not transferable.
III. ASPIRE COMFIMOTION LIMITED MATTRESS WARRANTY AND RESPONSIBILITIES
Aidacare warrants the Aspire ComfiMotion mattresses in its original packaging sold to you against
the defects in material and workmanship set forth below (“defects”) for a period of:
• 10 Years for Aspire ComfiMotion Memory Foam Mattress or,
• 5 Years for Aspire ComfiMotion Pocket Spring Mattress
from the time your mattress is purchased by you, when the mattress is used normally for its
intended purposes and on a bed base that is structurally capable of supporting the weight
of the mattress and user(s).
12.2 MATTRESSES
COMFIMOTION MATTRESSES
• MEMORY FOAM
10 YEARS LIMITED WARRANTY
• POCKET SPRING
5 YEARS LIMITED WARRANTY
