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Problem:
Cause or remedy:
Appliance is connected to the
power mains but it does not work:
• Make sure there is voltage in the power outlet and that the appliance is switched
on.
Cooling system operates
continuously for a long period of
time:
• Too high environment temperature.
• Door opened too frequently or too long.
• Door not closed correctly (possible impurities on the seal, misaligned door,
damaged seal etc.).
• Too much fresh food inserted at once.
• Sensor in the refrigerator (A) blocked by fresh food. Make sure the air can
circulate around the sensor.
• Insu
ffi
cient compressor and condenser cooling. Check the air circulation behind
the appliance and clean the condenser unit.
Excessive build-up of ice on the
back wall of refrigerator interior
can be a result of the following:
• Door opened too frequently or too long.
• Warm food placed in the refrigerator.
• Food in contact with the back interior wall of the refrigerator.
• Poor door sealing.
If the seal is dirty or damaged, clean it or replace it.
Build-up of ice or frost in the
freezer interior may be a result of
the following:
• Door opened too frequently or too long.
• Door not properly closed.
• Poor door sealing.
• If the seal is dirty or damaged, clean or replace it.
Condensate (dew) on the shelf
above the drawers:
• This is a transient phenomenon which cannot be entirely avoided in periods of high
environment temperature and humidity. It subsides when temperature and
humidity are normalized. We recommend cleaning the drawers more frequently
and wiping the droplets occasionally.
• Place the food in to bags or other airtight packaging.
Water leaking from the
refrigerator:
• Clogged water discharge opening or water dripping past the water gutter.
• Clean the clogged opening, for example using a plastic straw.
• If a thick layer of ice builds up, defrost the appliance manually (see Defrosting the
Appliance).
Temperature display
fl
ashes:
• Door opened too frequently or too long.
• Door not closed correctly (possible impurities on the seal, misaligned door,
damaged seal etc.).
• A longer power failure.
• Too much fresh food inserted at once.
LED lighting does not work:
• If LED lighting does not work, call a service technician.
• Do not attempt a repair of the LED lighting yourself, as there is danger of contact
with high voltage!
VitaLED lighting does not work:
• If the VitaLED lighting does not work, call a service technician.
Indication of error code on the
display (only with some models):
• If E appears on the display, call a service technician.
If none of the instructions above
fi
xes your problem, call the nearest authorized service center and state the type,
model, and serial number found on the rating plate/label which is located in the appliance interior.
TROUBLESHOOTING
