21
TROUBLESHOOTING
High Fuel Consumption
Possible Cause
Possible Remedies (Unplug blower first if equipped)
Improper regulation of draft or air inlet
Close air inlet control as much as possible to maintain desired
heat output.
Check all gaskets, reinstall if necessary (see maintenance for
gasket replacement procedure).
Improper door fitting
Check door gasket, reinstall if necessary (see maintenance for
gasket replacement procedure).
Check door latch adjustment. Readjust if necessary.
Back Puffing
Possible Cause
Possible Remedies (Unplug blower first if equipped)
Gusts of wind.
Chimney may need wind diverter.
2-10-3 rule not properly maintained.
Raise chimney to appropriate height.
Chimney Blockage.
Smoke shelf in chimney is filled with creosote, soot and ash.
Tree limb or other obstruction too close.
Persistent soot, creosote or ash build up in chimney
Possible Cause
Possible Remedies (Unplug blower first if equipped)
Cool exhaust flue gasses.
Use double or triple wall external chimney.
Burning unseasoned / wet wood
Use dry, seasoned hardwood.
Smoke rolls out when feed or ash doors are opened
Possible Cause
Possible Remedies (Unplug blower first if equipped)
Wind Gusts blowing down the chimney.
Smoke shelf in chimney is filled with creosote, soot and ash.
Chimney may need wind diverter.
Opening heater door too soon.
Open air control, crack door for 5-10 seconds before fully
opening door.
Low Heat Output
Possible Cause
Possible Remedies (Unplug blower first if equipped)
Obstruction in chimney.
Check for blockage in chimney, remove if necessary.
Improperly sealed venting.
Check all gasketing, replace if necessary.
Check exhaust venting seals, reseal if necessary.
Wet or unseasoned wood being burned.
Burn dry, seasoned hard wood.
Improper wood loading.
Load wood according to directions under utilization.
Poor chimney draft.
Improper chimney height or wrong size flue in use.
Inspect chimney for soot, creosote and ash buildup, clean if
necessary.