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Troubleshooting
High Fuel Consumption
Possible Cause
Possible Remedies (Unplug blower first if equipped)
Improper regulation of draft or air inlet
Close air inlet control as much as possible to maintain desired heat
output.
Check all gaskets, reinstall if necessary (see maintenance for gasket
replacement procedure).
Improper door fitting
Check door gasket, reinstall if necessary (see maintenance for gasket
replacement procedure).
Check door latch adjustment. Readjust if necessary.
Back Puffing
Possible Cause
Possible Remedies (Unplug blower first if equipped)
Gusts of wind
Chimney may need wind diverter
2-10-3 rule not properly maintained
Raise chimney to appropriate height
Chimney Blockage
Smoke shelf in chimney is filled with creosote, soot and ash
Tree limb or other obstruction too close
Persistent soot, creosote or ash build up in chimney
Possible Cause
Possible Remedies (Unplug blower first if equipped)
Cool exhaust flue gasses
Use double or triple wall external chimney
Burning unseasoned / wet wood
Use dry, seasoned hardwood
Smoke rolls out when feed or ash doors are opened
Possible Cause
Possible Remedies (Unplug blower first if equipped)
Wind Gusts blowing down the chimney
Smoke shelf in chimney is filled with creosote, soot and ash
Chimney may need wind diverter
Opening heater door too soon
Open air control, crack door for 5-10 seconds before fully opening
door
Low Heat Output
Possible Cause
Possible Remedies (Unplug blower first if equipped)
Obstruction in chimney
Check for blockage in chimney, remove if necessary
Improperly sealed venting
Check all gasketing, replace if necessary
Check exhaust venting seals, reseal if necessary
Wet or unseasoned wood being burned
Burn dry, seasoned hard wood
Improper wood loading
Load wood according to directions under utilization
Poor chimney draft
Improper chimney height or wrong size flue in use
Inspect chimney for soot, creosote and ash buildup, clean if
necessary.
