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Using Supplementary Features for More Efficiency

11

Brokering between an Enquiry Call Party and Your Call Partner

You are talking with an enquiry call party and have your original call partner on hold. You want to be able 
to switch back and forth between the two.

In an enquiry call you can use the brokering

1)

 function to switch back and forth between an enquiry call 

party and the party on hold. Brokering is possible with both internal and external subscribers. You can 
also broker between conference parties as a group and an enquiry call party.

Transferring a Call Partner  

You want to put your call partner through to someone else.

With the enquiry call function you can connect your call partner with someone else. You can connect in-
ternal external subscribers with one another.

Parking a Call Partner

You want to put your call partner on hold without using a phone channel as a result. 

You can park your call partner both locally and centrally. A locally parked call party can only be retrieved 
by the phone that originally parked the call. Local parking is possible only with the Foxkey menu. 

With central parking your call partner is parked on the system's parking position and can be retrieved from 
any phone. Central parking can only be used with */# Procedure *76.

Setting up a Conference Call

You are in a call and have a call party on hold at the same time. You want to include the party on hold in 
the conversation and hold a conference call.

With the conference function you can include a call party on hold in the current conversation. From the 
conference call you can initiate an enquiry call to someone else. You can broker between the conference 
parties as a group and the enquiry call party. 

Depending on the system, a conference call can consist of up to 6 conference participants. You can hold 
a conference call with internal and external subscribers.

You can also:
• Connect yourself and other subscribers into a conference call from the idle state
• Connect subscribers into a current conference call
• End a current conference
• Exclude all internal subscribers from a current conference
• Activate a conference with set subscribers from the idle state using a conference number

Answering Call Waiting

You are in a call and hear the call waiting tone. Someone is urgently trying to reach you.

You can either answer or reject the call.

On certain phones you can protect yourself against call waiting by using the "lokking" function.

1) Depending on the type of system, this function is called "brokering" or "2nd call"

LM_Ascom_Jun01_25.06.01.fm Page 11 Thursday, July 12, 2001 5:01 PM

Содержание Ascotel Office terminals

Страница 1: ...Ascotel Office terminals by ascom Function Overview www ascom com pbx 20321641en_ba_b0...

Страница 2: ...s 8 You Are Using Line Keys 8 You Are Using Your Phone as an Operator Console 8 Other Features 8 Personalizing Your Phone 22 Basic Settings 22 Setting the Ringing Properties 22 Phone Book Management 2...

Страница 3: ...ny of the functions supported by the system by using procedures on your phone This also applies to all other commercially available ISDN and analogue telephones Information on All the Functions Unlike...

Страница 4: ...t 12 You Want to Use Functions in a Call 8 Enquiry Call during an Active Call 10 Brokering between an Enquiry Call Party and Your Call Partner 11 Transferring a Call Partner 11 Parking a Call Partner...

Страница 5: ...he Personal Key 14 Making a Call via a Line Key 14 Parking a Call Partner on a Line Key 14 Transferring an Exchange Line 14 Activating a Substitution for the Operator Console 14 Phoning with a Two Com...

Страница 6: ...Vibra Call 23 Setting the Ringing Volume on the Phone while it is Ringing 23 Setting the Ringing Properties on the Phone 24 Phone Book Management 22 Creating a new Phone Book Entry 24 Editing a Phone...

Страница 7: ...ering 28 Linking the Charging Contact to a Function 28 Linking the Charging Contact to Direct Answering 28 Twin Mode 29 Twin Comfort 29 Locking Unlocking Your Phone s Keys 29 Activating Deactivating t...

Страница 8: ...up the name in the phone s or the system s phone book The surname and first name have to be separated by a space for example no s for Noble Stephen Use the key to enter spaces Ask your system administ...

Страница 9: ...se your phone will start ringing as soon as the party you are trying to reach goes on hook When you pick up the handset the called par ty s phone will start ringing If the called party does not answer...

Страница 10: ...ated otherwise Forwarding a Call You want calls that you receive on your phone to be forwarded to another destination Both your own phone and the other destination will then start ringing The system c...

Страница 11: ...stem s parking position and can be retrieved from any phone Central parking can only be used with Procedure 76 Setting up a Conference Call You are in a call and have a call party on hold at the same...

Страница 12: ...using the locking function Saving the Info Line onto the Notepad In a call you want to save the entry on the info line This may be the phone number of your call partner or a phone number you entered d...

Страница 13: ...are connected with the call on the line with the highest priority Making a Call via a Line Key You want to make a call via a Line key You can make a call via any free Line key Each Line key has its o...

Страница 14: ...acts like an Op erator Console i e when phoning you will be transmitting the phone number that has been configured for Operator Consoles in the system Parking a Call Partner on a Line Key You are con...

Страница 15: ...capable of receiving messages You can select the contents of your message from a list of 16 predefined texts These texts can be edited to suit your requirements The predefined texts are specified in t...

Страница 16: ...ogged out of all the user groups Using the DTMF Mode You want to be able to use your phone to control other equipment or to access certain services such as remote polling of an answering machine or te...

Страница 17: ...the paging system is deactivated the person you are trying to reach is automatically called by general call with his personal ringing pattern Answering a Pager Your pager is ringing and shows the phon...

Страница 18: ...ding Protect against intrusion Protect against announcements Protect against call waiting Intruding in a Call You want to call an internal subscriber who is busy Nonetheless you urgently need to speak...

Страница 19: ...function the system can carry out an alternative routing for 1 call either automat ically or manually Your system administrator will determine whether or not the LCR Fallback function is available Fo...

Страница 20: ...olleague s phone This setting is entered directly on the destination phone The diversion will remain activated until you answer again on your own phone Follow me overwrites a previously activated call...

Страница 21: ...go through depending on the switch position You have to know which switch group determines your routing requirements and what happens when you select one particular switch position or another Taking...

Страница 22: ...to day time office hours Monday to Friday 7 00 19 00 Configuring the DTMF Mode You want to decide whether the DTMF mode is to be activated or deactivated as default on your phone This setting can be...

Страница 23: ...ormal ringing the phone rings continuously Discreet ringing the phone rings with a single ringing tone Vibra call the phone vibrates 130pro The Vibra call ringing type can also be activated in combina...

Страница 24: ...e forgotten the current code your system administrator will be able to help Entering the Display Text for the Idle State You want to change the text displayed by your phone in the idle state Instead o...

Страница 25: ...lpha Keyboard to Your Language You have connected an alpha keyboard to your phone and want to adapt the layout of the alpha key board to your language In the configuration mode you can select whether...

Страница 26: ...your team partners want to be permanently available as a team You want to be able to call one another using by pressing a key You can configure a configurable key as a Team key and then assign it to a...

Страница 27: ...a function directly or store it under a key The following function commands are available see Entering letters and characters Examples of how to define a function Functions are carried out depending o...

Страница 28: ...m within range of your phone your phone will log on to the system with the best radio reception Configuring your Phone for Call Answering You want to choose whether to answer a call by simply picking...

Страница 29: ...0pro only Twin Comfort You have a corded phone and a cordless phone You want to use your cordless phone to access not only the functions described under Twin Mode but also the lists of your corded pho...

Страница 30: ...tings Specifying phone numbers to which emergency calls call diversions or the door bell are routed Changing cost centres Setting up phone numbers for your busy lamp field Logging cordless phones onto...

Страница 31: ...e message if call party is available 37 37 9 9 Return to call party on hold 1 Broker between enquiry call party and call party 2 Park call party in system park position 76 Hold a conference call Set u...

Страница 32: ...Clear call diversion to standard message Activate call diversion to pager or general call Clear call diversion to pager or general call 02 02 21 SC No 21 21 21 22 22 67 SC No 67 67 67 24 Text No 24 2...

Страница 33: ...unlock the phone Lock with new code Lock with code last used Unlock with new code 33 Code 33 33 Code Unlock phone for 1 call SC No own phone number 36 SC No PIN Page subscriber over paging system Page...

Страница 34: ...hone re mote control Enter number of own phone 06 SC No Function Follow me Activate Clear 23 SC No 23 Control relays Activate Deactivate 755 7571 755 7571 Do not disturb call protection Activate Deact...

Страница 35: ...ce 45pro Office 35 Interface DECT DECT AD2 AD2 Alpha keyboard X X Expansion keypad X X Mains adapter X X X pro only Mains adapter for direct charg ing X pro only Headset X X pro only X X Leather pouch...

Страница 36: ...call 33 Answer reject intrusion 31 Answering a general call 17 Answering a Pager 17 Answering a PRager 17 Answering call waiting 11 Answering calls to a Two Company System 15 Answering rejecting a cal...

Страница 37: ...isturb 20 34 DTMF mode 16 Editing a phone book entry 25 Enquiry call during an active call 10 Entering the Display Text for the Idle State 24 Fallback 34 Finding by paging system 17 Follow me 20 34 Fo...

Страница 38: ...ook management 22 Phone Settings 22 Phoning with a Two Company System 15 Picking up a call 15 Pickup 15 Quickdial 8 QWERTZ QWERTY 25 Reading a Message 15 Receiving an Announcement 12 Remote control 20...

Страница 39: ...works 19 Switching off the phone 23 Switching on the phone 22 Switching Systems 28 Switching the phone off 23 Switching the phone on 22 System Assistent 30 Taking over 21 Taking over a call 21 Team Ke...

Страница 40: ...to Other Documents Operating Instructions Office 10 Operating Instructions Office 25 Operating Instructions Office 35 Operating Instructions Office 45 45pro Operating Instructions Office 130 130pro Sy...

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