CM550 Cable Modem User’s Guide
Installing and Connecting Your Cable
Modem
Before you start, make sure that:
•
You have contacted your cable company and verified that they provide data
service using standard DOCSIS technology.
•
Make sure you have all the
•
Cable and power outlets are available near the PC. If a cable outlet is not
conveniently located, your cable company can install a new one.
Getting Service
Before trying to use your new Cable Modem, contact your local cable company to
establish an Internet account. When you call, have the following information ready:
•
the Cable Modem serial number and MAC address (printed on a sticker on
the bottom of the Cable Modem)
•
the model number of the Cable Modem
Save this information for future use. In addition, you should ask your cable com-
pany the following questions:
•
Do you have any special system requirements or files that I need to down-
load after I am connected?
•
When can I start using my Cable Modem?
•
Do I need a user ID or password to access the Internet or my e-mail?
